Smart Business Systems

16/07/2026

Over the past few months, we've seen many organisations rush to adopt tools like Copilot, Claude, ChatGPT, and other AI platforms.

The productivity gains are real.

The challenge? Most businesses are focusing on what AI can do while overlooking how it's being managed.

Some common issues we're seeing:

✅ Multiple AI subscriptions with no visibility of costs
✅ Staff using unapproved AI tools
✅ Sensitive company data being shared without clear policies
✅ AI credits being consumed faster than expected
✅ No governance over who can access premium features

AI has the potential to be one of the most impactful technologies we've seen in decades, but only when it's deployed with the right security.

How is your organisation managing AI adoption today?

07/07/2026

🚨 Telstra Mobile Outage – Nationwide Reports 🚨

If you've woken up this morning and found your Telstra mobile service isn't working, you're not alone. Users across Australia are reporting issues with making calls and accessing mobile data services.

This outage also appears to be affecting customers of Telstra Wholesale providers, including:

ALDI Mobile
Boost Mobile
Tangerine
Belong

At this stage, calls to 000 emergency services should remain unaffected.

If you're unsure whether the issue is isolated to your device or part of a wider outage, a useful resource is DownDetector, which provides real-time outage reports from users across the country:

🔗

Check if services are down based on real-time user reports. Downdetector shows live status updates and outages people are experiencing.

30/06/2026

The start of a new financial year isn't just about budgets and forecasts—it's the perfect opportunity to take a fresh look at your IT expenditure and ensure your technology investments are delivering real value to your business.

Many organisations find themselves carrying legacy systems, underutilised software licences, ageing hardware, or security solutions that no longer align with their operational needs. What made sense 12 months ago may not be the best fit for the year ahead.

Now is the ideal time to ask:

✅ Are we paying for software and services we're no longer using?
✅ Is our cyber security investment keeping pace with today's threats?
✅ Are our Microsoft 365 licences optimised for the way we work?
✅ Could automation and AI tools reduce manual processes and increase productivity?
✅ Is our infrastructure ready to support business growth over the next 12 months?

As we enter the new financial year, take the time to assess whether your technology investments are supporting your business objectives, mitigating risk, and creating a competitive advantage.

When was the last time you conducted a comprehensive review of your IT environment and technology roadmap?

11/06/2026

Three of our SBS Engineers recently completed a full infrastructure upgrade for our client SANDALWOOD FEEDLOT PTY LTD, across both their Brisbane and Irvingdale sites.

The project delivered a modern, secure, and scalable platform, including:

>Deployment of new Sophos XGS firewalls

>A fully in-house managed Ubiquiti Inc. network environment

>Implementation of a new Hewlett Packard Enterprise server platform

>Support for critical livestock management systems, including Elynx Pty Ltd

>Microsoft 365 document storage and device management

This upgrade ensures improved performance, enhanced security, and a strong foundation for continued growth across both locations.

A great result by the team, delivered with minimal disruption to daily operations — especially important in a 24/7 production environment like a feedlot.

01/06/2026

A quick recap from our recent AI Security Breakfast at SBS HQ 🎥

Thank you to Hannah Sheppard from Sheppard Creative for putting this together.

And a special shoutout to Ross MacMahon for his insightful presentation on and the evolving role of AI within businesses.

Great to see so many engaging conversations around how businesses can adopt AI securely and effectively.

15/04/2026

If you logged on to your Remote Desktop Services server in the last few days, you may have seen this warning. Starting with the April 2026 security update, the Remote Desktop Connection app displays new security warnings when you open RDP files. This article explains what these warnings mean and how to respond to them safely.

https://learn.microsoft.com/en-us/windows-server/remote/remote-desktop-services/remotepc/understanding-security-warnings