Captivate Websites

29/08/2026

Big news. After three years, I'm stepping back from the web business to focus on a new venture, and I've handed Captivate's website clients to Made Neat (https://madeneat.com.au/), a brilliant Australian agency that has been running since 2010.

Same great service, now with a bigger team behind it. Thank you all for your support over the years.

28/04/2026

Ever wondered what ChatGPT is actually doing when it answers a customer's question?

It's not just typing back what it knows. Behind the scenes, it's running a handful of related Google searches to back up its answer. DataForSEO call these "fan-out queries".

Say someone asks ChatGPT for "best plumber Ferny Grove". ChatGPT might quietly also search for:

"emergency plumbers Brisbane"
"plumber reviews Ferny Grove"
"blocked drains north Brisbane"

Your website only gets cited in the answer if it ranks well for those background searches too, not just the main one.

That is why one big "services" page no longer cuts it. AI search rewards proper service pages, location pages, and clear answers to the sub-questions real customers ask.

If your Brisbane business website is still built around one or two broad keywords, you are invisible to the searches AI is really running.

Want a free check on whether your site is set up for AI search? Send me a message or visit captivatewebsites.com.au

Source: DataForSEO Help Centre

22/04/2026

Quick story from the workbench today.

We just launched a new landing page for Pro Habitat in Sydney. They design beautiful home offices, study nooks and multi-function spaces for Inner West homeowners, and they're currently running Meta ads to attract new clients.

Here's the thing most small business owners get wrong with paid ads: they send every click back to their home page. It feels logical, but it's quietly costing them leads.

A home page is a welcome mat. It has to greet everyone, explain the whole business, list every service, and show who's behind it. It's a generalist.

A landing page is a specialist. It matches one specific ad, speaks to one specific audience, answers one specific question, and asks for one specific action. No navigation menu pulling people elsewhere. No scrolling past ten other things before getting to the point.

When someone clicks a Pro Habitat ad about home office design, they don't want to browse the full portfolio or read the founder's story. They want to know: can these people solve my problem, what does it look like, and how do I get a quote? So that's exactly what the page answers, in that order.

Take a look at the finished result: https://prohabitat.com.au/home-office/
If you're spending money on Facebook or Google ads and the enquiries aren't matching the spend, the fix is often not the ad itself. It's where the ad is sending people.

Happy to have a look at your setup if that sounds familiar.
Feel the difference with Captivate Websites.

31/03/2026

I was thrilled to recently launch the new website for Football Performance Pathways in Townsville, and I want to take a moment to shine a light on the incredible work Ian Bonato is doing for young footballers across North Queensland.

Ian's story is genuinely inspiring. He came through Football Federation Australia's high-performance pathway himself, earning scholarships with the Queensland Academy of Sport and the Australian Institute of Sport — and represented Australia as a Young Socceroo.

Now, with over 15 years of coaching experience behind him, he's channelling all of that knowledge into giving the next generation the same opportunities he had.

Football Performance Pathways isn't just a coaching program. It's a structured pathway for kids from age 7 through elite-level aspirants—covering foundational skills and game intelligence, 1v1 development, Performance Pathways for players chasing elite opportunities, and inclusive NDIS-supported programs.

The results speak for themselves. One young player went from club level to the Football Queensland Academy and on to Brisbane-based pathways in just 18 months. An 8-year-old is now heading to Europe to train in France and England. Players are growing in confidence, resilience, and self-belief — on and off the pitch.

It was a genuine pleasure building a website that does justice to what Ian has created. If you know a family in North Queensland with a young footballer, send them Ian's way.

Football Coaching Townsville for juniors & teens: proven player pathway programs, elite skills training & support. Book your free consult today.

31/03/2026

Day 8 — location pages

You've got your service pages sorted. What's the next step?
Location pages.

Here's the idea: people in Brisbane don't always search "plumber Brisbane." They search "plumber Chermside" , "blocked drain Aspley", or "electrician Ferny Grove."

These are specific local searches, and if you don't have pages targeting those areas, you're invisible to them.

A location page combines a service with a suburb or area. So alongside your "Blocked Drain Repairs" page, you might also have "Blocked Drain Repairs Chermside" . A page written specifically for customers searching in that area.

Done well, this can dramatically increase the number of searches your website appears in.

It's not something you need to do all at once, but it's a powerful second layer once your core service pages are in place.

30/03/2026

Day 7 — Content duplication warning

Here's a mistake I see once people start adding service pages to their website.

They do the right thing and create a separate page for each service. But then they write the pages like this: "We offer [service name] across Brisbane. Contact us today." ...and repeat that same structure for every single service, just with the name changed.

Google sees this quickly. Pages that are too similar to each other get flagged as duplicate content and instead of helping your rankings, they can actually hurt them.

The fix? Make each page genuinely different. Different FAQs. Different descriptions. Different explanations of how that service works and who it's for.

A good rule of thumb: at least half the content on each page should be unique to that service.

More effort upfront. Significantly better results over time.