Bay Technologies Pty Ltd

15/09/2025

Big thanks to Nathan Bines - Executive Director, Data and AI for taking time out of his busy schedule to meet with us last week! 🙌

It was great to learn how Nathan’s team is using MINCOR and explore ways to make it even smarter and more seamless. At Bay Technologies, collaboration and customer feedback are at the heart of what we do, driving continuous improvement and helping us deliver solutions that make a real impact every day.

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11/09/2025

Supporting each other is at the heart of Bay Technologies.

“R U OK?” reminds us to listen, connect, and create a culture where everyone feels valued.

Have you checked in with someone today? Take a moment to ask, listen, and connect, you never know how much it might help.

05/09/2025

This Sunday, we acknowledge the fathers whose quiet leadership shapes our communities, across industries, across generations.

At Bay Technologies Pty Ltd, we’re proud to work alongside men who bring integrity, fairness, and purpose to both their families and their professions.

Their contribution to society goes far beyond the workplace.

HAPPY FATHER'S DAY to those who lead by example.

03/09/2025

We're here at and bringing the Bay vibe. Big smiles, bold solutions, and smarter service delivery. Swing by our table and connect with us!

01/09/2025

GIWQLD is almost here! Drop by Booth SME1 to say hello and have a quick chat with our team. We look forward to seeing you there!

18/08/2025

📢 Your Community is Talking. Are You Listening?

From service requests and feedback to complaints and compliments, your community is speaking louder than ever, across emails, online forms, mobile offices, and even face-to-face interactions.

With MINCOR, you don’t just collect messages, you capture real sentiment in one secure, central place. Whether on a desktop in the office or from a handheld device in the field, every voice is heard, every issue tracked, every conversation actioned.

👥 Why it matters:
✅ Build stronger trust by responding faster
✅ Spot trends before they become problems
✅ Empower your teams with easy, mobile-ready tools
✅ Stay transparent, accountable, and connected

Your community deserves more than a response, they deserve to be heard.

👉 Stay connected. Stay informed. Stay ahead with MINCOR.

MINCOR is a correspondence & workflow management software with the capability to integrate existing systems and all communications channels.

11/08/2025

🎡 Happy Ekka Day from all of us at Bay Technologies! 🎉

Today we celebrate one of Queensland’s most cherished traditions, the colour, the rides, the animals, the food, and the joy of coming together as a community.

As you wander through the showgrounds, grab your showbags, cheer on the competitions, and enjoy the fireworks, we encourage you to:

✅ Keep it fun - soak up every moment!
✅ Stay safe - look after yourself and those around you.
✅ Honour the Ekka spirit - a tradition that’s been bringing Queenslanders together since 1876.

💬 We’d love to know - what’s YOUR must-do at the Ekka? Is it the rides, the animals, the food, or something else entirely?

From our team to you, have a wonderful day celebrating everything that makes the Ekka special. ❤️

04/08/2025

🚀 AI in Government – Smarter Tools, Better Outcomes

Last week, Ali, our GM, along with Tanika, our Commercial Manager, attended the AI Government Showcase at the National Convention Centre Canberra (NCCC). It was a day filled with bold ideas, meaningful conversations, and a shared belief in AI’s potential to help government work smarter.

AI is rapidly transforming industries everywhere, including the public sector, making big advances in finance, risk, and automation. But one critical area still lagging behind? Workflow and correspondence management. That’s the gap we’re excited to close!

With tools like MINCOR, we’re helping reduce admin overload so public servants can focus on what really matters: serving the community.

We loved seeing the strong focus on ethical, people-first AI, because technology should empower people, not replace them. At the end of the day, it’s people who make the real impact!

👉 What do you think? Where should AI go next in the public sector?
We’d love to hear your thoughts.

28/07/2025

Happy Monday!

Over the past few weeks, we hit the road to meet with local MPs as part of Bay Technologies’ Boots on the Ground initiative to continuously improve our solutions and expand. A big thank you to Joan Pease MP, Wendy Bourne MP, and Bisma Asif MP for welcoming us and openly sharing how their teams work behind the scenes.

👀 What we learned:
While each office operates differently, they all shared a common thread, a deep commitment to their communities and a remarkable ability to manage complex workloads with focus and heart.

✅ Providing steadfast support to their constituents
✅ Coordinating meaningful community outreach and events
✅ Maintaining seamless communication across multiple channels
✅ Staying organised and efficient through the efforts of small, dedicated teams

What stood out most? The passion, care, and collaboration that define every office we visited. These teams consistently go above and beyond to ensure their communities are heard, supported, and empowered.

At Bay Technologies, we’re using these insights to shape Mincor, our solution purpose-built to streamline workflows and enhance efficiency for government teams across Australia.

Grateful for the opportunity to listen, learn, and help amplify the important work these teams are already doing. 🙌

To learn more about us, please visit: https://www.baytech.com.au/

24/07/2025

We had a fantastic time at Intermedium’s 2025–26 QLD ICT & Digital Budget Briefing! 🙌

Loved the close-knit, interactive format packed with insights into Queensland’s bold digital transformation journey. From ethical AI to better data governance and cross-agency collaboration, it’s clear that tech is here to support people, not replace them. 💡🤝

A big thanks to the inspiring leaders who shared their insights and perspectives, including:

🔹 Hon Steve Minnikin MP – Minister for Customer Service and Open Data, Small and Family Business
🔹 Nathan Bines – Executive Director, Data and AI, Department of Customer Services, Open Data and AI and Family Business
🔹 Darren Cavanagh – Group Executive and Information, Queensland Rail
🔹 Laura Poidevin – Chief Digital Officer, Queensland Police Service

Great to be in a room full of passionate professionals driving innovation across government and industry. The conversations sparked some powerful ideas on how we can work together to deliver smarter, more connected public services.

BayTech