01/09/2026
Thirty years, hundreds of builds, one pattern: the projects that stuck were never the biggest ones.
Since the team came together in 1996, we've had a front-row seat to two kinds of technology investment.
The first kind arrives with a big budget, a hard deadline, and a launch event. It asks: "what should we build?" The answer is usually everything at once. Some of these projects even go live. Very few of them are still running five years later — and the most expensive solution is always the one that doesn't work.
The second kind starts embarrassingly small. A back office organised. One app for one team. A single source of truth for one process. It asks a different question: "what should we become?" — and then builds the first, smallest step in that direction, properly.
Here's the pattern worth stealing: the systems still running twenty years later all started small, and none of them stopped. Budgets didn't predict which projects survived. Deadlines didn't. The question leadership asked first did.
'What should we build?' produced shelfware. 'What should we become?' produced capability.
What's the longest-running system in your business — and how big did it start? I'd genuinely like to know.
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Robin Vessey — Redgum Technologies