What are the opening hours?

Monday 8:30am - 5:30pm Tuesday 8:30am - 5:30pm Wednesday 8:30am - 5:30pm Thursday 8:30am - 5:30pm Friday 8:30am - 5:30pm

Tech Help Direct

Name: Tech Help Direct
Address: Level 2, 140 Bundall Road, Bundall, QLD, 4217, AU
Telephone: +611300622843

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Tech Help Direct

The Tech Help Direct team are enthused by operational efficiency in organisations.

By implementing secure, reliable, mobile and user-friendly technology, with structured project management and proactive support, our services underpin business growth. We provide proactive ICT support and fast response times for a capped monthly price. Consider us as your organisation's ICT department, but for a fraction of the cost with added employee redundancy. With no surprise expenses, you ca

n budget for a total solution with the confidence of our proven and specialised ICT support services. Our service capability commands that we go above and beyond to exceed expectations and deliver our clients an exceptional experience. We do this by having; 24 x 7 help desk operation; remote network monitoring – eliminating issues before they occur; incident management, tied to an agreed service level; efficient procurement and vendor management; detailed network reporting; and dedicated service delivery managers.

03/10/2025

We'll be closed on Monday, 6th of October, in observance of the King’s Birthday public holiday 👑 We will be back ready to support you from 8:30am on Tuesday, 7th of October.

Wishing everyone in Queensland a safe and enjoyable long weekend!

02/10/2025

Last month, we attended the Apple Partner Conference in Sydney! 

Hosted at the stunning Sheraton Grand and Sydney Swans HQ, the event was packed with insights on innovation, inclusion, and the future of Apple in business and education. From exclusive sessions with Apple’s global leaders to strategy workshops and some Sydney-style hospitality, it was an inspiring experience.

We’re excited to bring back fresh ideas and even stronger ways to support our clients with the power of Apple.

18/09/2025

At Tech Help Direct, we're committed to minimising our carbon footprint through energy-efficient practices and responsible disposal. 🌍

From fuel-efficient hybrid vehicles to LED lighting and power-conserving UPS devices, we're making a difference every day. We’re also proud to work with partners who share our environmental philosophy and recommend Energy Star-certified equipment wherever possible. Together, we’re growing a more sustainable future. 🌿

05/09/2025

Last week, a few members of our Management team had the pleasure of attending the HPE Networking Instant On Partner Event, proudly hosted by AusComp, one of our key hardware partners.

The evening was packed with engaging demos, insightful discussions, and a closer look at the latest HPE Instant On innovations.💡 The team had a great time exploring the new tech and catching up with industry friends.

When it comes to networking with both the people and the tech, this event had all the right connections. 🤝🔌

26/08/2025

This Friday is Gold Coast Show Day! 🎡

Our Gold Coast office will be closed for the public holiday - but we are still open and ready to help! Our Brisbane team will be operating as usual and ready to assist our Gold Coast clients remotely throughout the day.

For any assistance, feel free to reach out to us as usual at [email protected]. We’ve got you covered!

12/08/2025

The Ekka Royal Queensland Show is here! 🎡🍭

Our Brisbane office will be closed tomorrow (Wednesday) for the Public Holiday. However, we are still operational and our Gold Coast team will be online and available to provide remote assistance to our Brisbane clients.

Need assistance? Reach out to us at [email protected] - we’re here to help!

07/08/2025

At Tech Help Direct, we have our own cloud-managed VoIP phone system called TechWave Cloud Voice. From deployment to ongoing support, Tech Wave Cloud Voice helps your team stay connected and work efficiently, no matter where they are. 📞🌐

Why are cloud-managed VoIP services like TechWave Cloud Voice a game-changer for modern businesses?

- Access advanced features that go beyond traditional landlines
- Work from any location without compromising communication or performance
- Choose from a range of supported handsets or a software phone
- Eliminate the need for bulky hardware, messy cords, and costly installations
- Stay connected through office moves, power outages, or internet disruptions

Looking to make the switch? We're here to help!

29/07/2025

At Tech Help Direct, we empower small to medium-sized businesses with reliable, secure, and scalable ICT solutions tailored to help them thrive. From onsite support to full-scale IT management, we deliver the foundation your business needs to grow with confidence.

Here’s a snapshot from a recent day onsite with our amazing client, Ascensión Cosmetic Medicine - keeping their tech running flawlessly so they can focus on what they do best! 🖥️✨

23/07/2025

Did you know? 💬 Tech Help Direct is a proud member of the Apple Consultants Network  ?

Our membership in ACN means we have access to the latest Apple technologies and training, ensuring our team is always up-to-date with best practices and solutions to support business with their Apple devices.

Whether you need assistance with device management, network setup, or systems integrations, our ACN-certified consultants are equipped to deliver exceptional service and support.

Looking to get the most out of your Apple devices in your organisation? Give us a call or email us at [email protected] on how we can support you with next steps.

Experience the difference that an ACN-member MSP can make for your business today! 💻

16/07/2025

This year we hosted our mid-year event at Topgolf! ⛳

We brought together our Brisbane and Gold Coast offices for a great night out - enjoying a change of scenery, putting our skills to the test, and reconnecting outside the usual routine.

A perfect way to recharge and celebrate everything we’ve achieved so far in 2025 👏

10/07/2025

At Tech Help Direct, we help you future-proof your business with forward-thinking IT management. 💼

From server monitoring to cybersecurity, we provide end-to-end solutions that keep your business running smoothly and securely:

🖥️ Server Monitoring- Keep critical IT services available to your business through proactive management.
🌐 Managed Network- Take away the complexity of managing your network with our managed network service.
☁️ Cloud Services -Cloud services give users and organisations proper mobility and freedom to work on all devices.
👥 End-User Support- We provide all aspects of support for you and your employees.
💻 Managed User Devices -Service support for all devices, including desktops, laptops, tablets and mobiles.
🔐 Cyber Security- Daily protection of your data and assurance that it can be retrieved when required.

Whether you're scaling up, securing your systems, or simply need reliable support - we’re here and ready to help!

01/07/2025

Health and wellbeing aren’t just values at Tech Help Direct - they’re how we start every day 🌿

That’s why we kick off with Radio Taiso - Japan’s iconic 3-minute stretch routine designed to boost flexibility, mobility, and mental focus.

Originally introduced in 1928, this energising series of movements is simple, effective, and perfect for all fitness levels. It sets the tone for a productive, balanced workday - and yes, we play it daily on our office TV! 📺

Looking for a quick way to boost energy and focus? Give Radio Taiso a try!

Address

Level 2, 140 Bundall Road
Bundall, QLD
4217

Opening Hours

Monday	8:30am - 5:30pm
Tuesday	8:30am - 5:30pm
Wednesday	8:30am - 5:30pm
Thursday	8:30am - 5:30pm
Friday	8:30am - 5:30pm

Telephone

+611300622843

Website

https://www.techhelpdirect.com.au/

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