Care Access

01/08/2026

Did you see this article ?

There’s a way to prevent this sort issue

Check out the latest demonstration walkthrough


https://demo.yourcareaccess.com.au/

Participant Journey: Tess Alvarez

https://www.google.com/url?rct=j&sa=t&url=https://www.abc.net.au/news/2026-07-31/ndis-service-providers-profiting-from-incorrect-billing/106981132&ct=ga&cd=CAEYACoTMzIwNDUxOTQxMTM1NzgwODY2OTIdYjQ4NGE4ZTI3ZThjMjBjZDpjb20uYXU6ZW46QVU&usg=AOvVaw1JUdo_9aRdsx3x5vvAKW1x

Some NDIS service providers have been referred to the ACCC as the government reveals thousands have been engaging in questionable billing practices, including using funds to pay for float tanks and golf lessons.

13/07/2026

Rejected claims aren't always about eligibility.

They're mostly about timing and data mismatches nobody caught until it was too late.

Every time a provider logs into My Place or My Provider Portal manually, that's a moment where a plan status could have changed, a consent could have lapsed, an endorsement could've been revoked, or a booking could be out of sync - and nobody finds out until the claim bounces.

Real-time API access catches this before you submit, not after.

What's the most common reason your claims get rejected?