Matrix 7

Matrix 7 Matrix 7 provides IT support, Office 365, network installations, server maintenance, IT systems, dis In short, we are RESPONSIVE, RELIABLE, RELATABLE.

We are an independently owned, Canberra based IT Solutions Provider. Matrix 7 provides IT support, network installations, server maintenance, IT systems, disaster recovery, remote access solutions and Cloud Computing to small to medium sized organisations. Our IT Support engineers can cover the ACT and indeed, the whole of Australia. Our remote desktop support solutions are the ultimate way to kee

p your Computer Networks performing at their optimum. We install cutting edge backup solutions so that disaster recovery is not a week long outage, but same day, back to normal operation. Our aim is to make your business systems reliable, effective and robust. We can provide secure remote access for your business users to gain access to your internal business applications allowing you and your teams to work remotely from any location, be it interstate or overseas. We can make your server a communications hub that broadcasts directly to your Apple iPhone, iPad or Smart Phone so you have up to the minute emails and communications with your office while you are off site. When you commission Matrix 7 to be your IT Support Organisation we work with you as part of your team seamlessly and in a pro-active manner.

Add Azure AD User to Local PC User Group
03/01/2026

Add Azure AD User to Local PC User Group

Include an Azure Active Directory user into a User Group on the Local PC

O365: Dynamic Distribution Group Allow Senders Outside Organisation
02/01/2026

O365: Dynamic Distribution Group Allow Senders Outside Organisation

We needed to setup an email Distribution Group for a client that was able to accept emails from outside of the organisation rather than just limited to internal sources. So, how do you do this? We have done this on numerous occasions for clients over the years with on-premise Exchange and is was sim...

Install Let’s Encrypt on CentOS 7
01/01/2026

Install Let’s Encrypt on CentOS 7

Today I'm going to show you how to install Let's Encrypt on CentOS 7. Before we begin I am assuming you have CentOS fully patched, have the EPEL Repository installed, have installed and configured Apache and that Apache is running. You also will need to ensure that you have allowed HTTP and HTTPS tr...

O365 Outlook Needs Password but Password Dialogue Disappears
31/12/2025

O365 Outlook Needs Password but Password Dialogue Disappears

You are using Office 365 and you turn on your PC and open Outlook but discover that Outlook requires a password. The message "Need Password" is staring at you from the info bar at the bottom of the Outlook window. You click to try and input your password, but it quickly pops up then the password dia...

Advisory: DHL Urgent Pickup Scam
30/12/2025

Advisory: DHL Urgent Pickup Scam

There is a new DHL parcel pickup scam that is starting to hit users inboxes. It claims you have an urgent pickup of a parcel that needs to be addressed today. As I’ve outlined in previous advisories, whenever you receive an email that tries to get you to act urgently for any reason, the alarm bell...

Online Exchange – Convert Resource Mailbox Type
29/12/2025

Online Exchange – Convert Resource Mailbox Type

Today I'm going to show you how to convert a Resource Mailbox from one type to another. By this I mean, from a Room to Equipment or vice versa. We recently had to so this and it took a while to work out how to do, and it also to a long while for the change to become evident in Continue Reading

ESXi 7U1 Can’t See RAID Logical Drive on HPE ML350G10
28/12/2025

ESXi 7U1 Can’t See RAID Logical Drive on HPE ML350G10

Just a brief post today to outline how to rectify an issue where ESXi 7U1 can't see a SATA Logical drive from your RAID configuration. This is despite using the HPE Custom ESXi ISO image so we knew the drivers were available to the ESXi install. Just a bit of background, so you're aware of how we go...

Win 10 1903 Sysprep Fails
27/12/2025

Win 10 1903 Sysprep Fails

Just a quick post to outline how to rectify the problem of Sysprep failing on Windows 10 1903 with error: "Sysprep was not able to validate your Windows installation..." The following screenshot shows the error in more detail: I had read a lot of articles and Microsoft forum posts that discussed rem...

O365 AD Connect Duplicate Users Created
26/12/2025

O365 AD Connect Duplicate Users Created

We had a recent issue with a client where a new server and domain (office.companydomain.com.au) was implemented instead migrating the old companyname.local domain from the old server. AD Connect was setup and working properly on the old domain and we then implemented AD Connect on the new domain to....

Nested Hyper-V under VMWare Esxi 6 U2 Guest Internet Access
25/12/2025

Nested Hyper-V under VMWare Esxi 6 U2 Guest Internet Access

Recently we started working with a small client that had a HP ML30 server installed by their previous IT provider. The OS, Win 2019 Essentials, was installed on the physical hardware rather than under a hypervisor like VMWare or Hyper-V. We wanted to install a few CentOS virtual machines with some u...

Adobe Acrobat Reader Settings for Best Performance on an RDP Server
24/12/2025

Adobe Acrobat Reader Settings for Best Performance on an RDP Server

A number of our clients have recently been complaining about how slow PDF documents have been in their RDP sessions when scrolling or paging through the document. I recently wrote an article on Adobes poor performance within an RDP environment with the default Enhance Security setting applied , whic...

Mikrotik Incorrect Date on PPPoE Last Link Down
23/12/2025

Mikrotik Incorrect Date on PPPoE Last Link Down

Just a quick post today to show you how to rectify an issue within Winbox that displays the incorrect date or a date that's in the future for the Last Link Down Time field. This occurs because there is more than likely a versioning issue in your Windows Winbox "AppData" profile. This occurs because....

Address

22 Hickenbotham Street
Gordon, ACT
2906

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm

Telephone

+61262945037

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