TechSolvers

05/12/2023

🎄 Merry Christmas from TechSolvers!🎄

As the holiday season approaches, we want to extend our warmest wishes to all our valued clients. Your trust in our computer repair and IT support services is greatly appreciated. Many of you have referred us on to family, friends and other businesses - thank you so much from us all here, your support is priceless.

TechSolvers will be closed from Saturday 23 December 2023 and we open again on Monday 08 January 2024. We hope you all have a wonderful Christmas break, and we look forward to seeing you in the new year!

07/11/2023

Many of our customers have woken up this morning to find their internet doesn’t work due to an Optus outage.

How have you been affected?

03/11/2023

This week, Microsoft have announced the release of Windows 11 23h2 (the 23 stands for "2023", and h2 stands for "2nd half of the year release").

If your computer is already running Windows 11, you will likely see this feature update before the end of the year.

The highlights of this update include:

• Cosmetic changes for File Explorer
• Teams can now be uninstalled
• CoPilot / ChatGPT integration
• Gallery for photo consolidation
• Windows Backup

If you're still running Windows 10 and would like help upgrading to Windows 11, give us a call on 02 8502 8954 and we can get you booked in.

Today, we are announcing the availability of the Windows 11 2023 Update (also known as Windows 11, version 23H2). We are providing a limited scope of new features and functionality delivered via a familiar, fast and reliable update experience. Versio

31/10/2023

We’re happy to see the 24” iMac getting the upgrade treatment (finally!) although a slightly bigger model would have been nice.

If you’re still using an Intel IMac, you’re in for a real treat when you do eventually upgrade! Let us know if you need help with an iMac upgrade, our technicians can help ensure you choose the right computer for your requirements, as well as help move all your data to the new computer.

Apple today unveiled the new 24-inch iMac featuring the amazing M3 chip, making the world’s best all-in-one even more powerful and more capable.

25/10/2023

Apple have announced an Apple event for 30 October 2023. As usual, there’s plenty of online speculation about what to expect, with many touting the arrival of a new M3 chip.
We’re hoping for a new iMac model - what would you like to see Apple release?

Watch the latest Apple event stream, and check out the archive of special event announcements for our products and services.

14/12/2022

Since the start of October, we’ve seen a significant spike in Optus customers unable to send emails.

Here’s the steps we’re following to diagnose the problem. We’re sharing this here because Optus continue to share misinformation about the problem, insisting this is Microsoft’s doing.

It’s a lengthy read, but it contains everything you need to tell Optus why this is their problem, and what they need to do to fix it.

We know this is incredibly frustrating - please keep us updated with your progress (or lack of).

Can’t send emails from Optus? Here’s the fix was last modified: December 15th, 2022 by Steve Thomas

18/07/2021

Hi everybody!

TechSolvers remain open and will still be fixing your computers and laptops, however we are changing how we operate in light of NSW restrictions that take effect today.

From today, we are not accepting instore walk-ins and will instead be offering a click and collect service.
If you need to have your computer fixed, please call us on 02 8502 8954 to make a booking for a drop off service. After placing your booking, bring your computer (labelled with your name) to our store between 9-5, Mon-Fri. We have a pick up / drop off table outside our door where you can drop off your computer. We'll see you on our security cameras and will come collect the computer immediately.
Please don’t leave your computer unattended.

We'll call you when your computer is ready for collection. You can choose to pay over the phone using your card, or you can pay into our bank account before collection.
Once you've paid, come to our store we'll bring your computer out to the drop off / pick up area.

We will be cleaning all computers with isopropyl alcohol free of charge.

Many Thanks
The TechSolvers Team

08/02/2021

TechSolvers are hiring!
We're looking for a well spoken, technology obsessed individual to join our team at Kirrawee.
Primary responsibilities include:

• Diagnosing and fixing desktop/laptop problems
• Setting up new computers
• Building custom computers
• Helping instore customers
• Remote technical support
• Catering to our business customers support requirements
• Project work
• Occasional phone duties / covering reception

We value attitude and aptitude over certificates and qualifications so if you don’t have a degree but you're a tech genius, we want to meet you.

Casual / part / full time employment options available, for the right candidate(s).

Please send CVs/questions through to [email protected].

02/02/2021

Preparing to setup a bunch of new Mac Mini PCs for a lucky customer! These feature Apples brand new M1 Silicon chip which is awesomely fast and super quiet and cool.

11/02/2020

Safer Internet Day 2020 has now been officially launched by Paul Fletcher, Minister for Communications, Cyber Security and the Arts.

We grabbed copies of the new material being released by the eSafety office today which has handy, practical tips for parents to keep online time safe for children. We think this is essential reading for all parents so make sure you check it out at www.esafety.gov.au.

We’d like to thank Julie Inman Grant and the Office of the eSafety Commissioner for inviting us to take part in today’s launch - it was great to see so many like minded Australians committed to making the internet safer for our children.

10/02/2020

Happy Safer Internet Day!
TechSolvers are off to Parliament House today to help launch Safer Internet Day alongside the Office of the eSafety Commissioner and Shire local and Sharkies fanboy Scott Morrison.

If you have kids and this whole internet thing worries you, make sure to visit the eSafety website which has stack loads of useful, practical tips for parents on navigating the internet safely.

Find advice for parents and carers to help children have safe, enjoyable experiences online.

25/11/2019

Reminder: Don't click on links sent to you via SMS or Email

One of our customers reported this NAB scam to us, uncertain whether it was legit or not.
On first look, the URL in the text message looks fine... however, on closer inspection, it's actually fraudulent.
The resultant website is a dead ringer for the actual NAB website (don't visit the site please, it's not safe)...

Always use your own bookmarks and when in doubt, give us a call. Better safe than sorry!