01/11/2025
We received an urgent request for assistance with recovering a customer’s mobile device, and the important company data on it. This is not unusual, we do these types of recoveries periodically.
Then we found out that said mobile had been dropped into a canal on the coast, 24 hours previously in about 2.5 metres of murky, muddy water! 😳😱. This is different from any mobile recovery we’ve done before.
Undaunted, we deployed our ‘Scuba IT’ department to search for the phone, which we WERE able to locate and recover, much to the customer’s immense relief.
Incredibly, the mobile device was still powered up and working when we found it, and all data on the device was recovered!
Very happy outcome indeed!