GenNext

05/12/2024

We are thrilled to share some exciting news with you

GenNext has recently entered into an agreement to be acquired by Fantel Pty Ltd. Like GenNext, Fantel is a 100% Australian owned and operated company with all support staff based right here in Australia.

This development is an important step in our journey to provide a larger range of services and enhanced support to all our valued customers.

What This Means for You

First and foremost, there will be no interruptions to your current services with GenNext. All your services will continue to operate as normal, with the added benefit of a larger support team, extended operational hours and additional services available.

You will notice a change in the billing format (i.e. it will come from Fantel), and you will need to update your payment details, including changing any automatic payments you have set up.

Our commitment to delivering high-quality services and maintaining strong relationships remains unchanged. You can expect an even greater level of care and support that a bigger team delivers, whilst still receiving that personal touch.

Points of Contact: You can still call us on 02 6568 3443 or email us on [email protected]

Future Enhancements: Fantel is dedicated to innovation, and we look forward to introducing enhancements that will add even greater value to your experience.

We are incredibly grateful for your loyalty and trust in GenNext, and we are confident that this new chapter with Fantel will strengthen the foundation we’ve built together.

If you have any questions about this transition or what it means for you, please don’t hesitate to call us on 02 6568 3443.

Thank you for being an integral part of the GenNext community. We look forward to serving you in this exciting new phase.

28/11/2024

We have become aware of an unrelated third party spreading misinformation about the GenNext business.

Please be assured that your internet and phone connections are safe, and there will be no disconnections.

Our valued customers will receive an email over the coming few days with further updates.

Thank you for supporting your local internet provider, GenNext. We are in it for the long haul.

If you have any questions, please call us on 6568 3443 - we are manning the phones until late tonight.

07/02/2024

As the Nambucca Valley's own internet provider, we're all about making things easier for our customers.

That's why we have a new location - WE COME TO YOU! This means we can spend less time in the office, and more time out on the road - helping you.

Want a quality internet connection, backed by friendly, local support? It's time to make the switch to GenNext.

Get in touch with us on Messenger, or call 6568 3443 today.

10/03/2022

Some new Grandstream handsets - fresh out of the box, ready to program for a busy, local business.

Our client has definitely made the right choice - replacing their aging on-site PBX with the power of our cloud-hosted phone system.

Need to work from home? Take a handset with you, plug it in - and away you go. Works everywhere - even on 4G or satellite connections!

With over 99.99% uptime and 24x7 monitoring, we're pretty proud of our cloud phone system (we built it in-house from the ground up!)

If you're in a local business, it's time to make the smart choice and switch to GenNext's ultra-reliable business phone solution. Call 6568 3443 today.

10/02/2022

Looking to switch from your current internet provider? It's easy with GenNext - your local nbn provider, with local support based right here in Macksville.

Unlimited internet plans from $79 a month. Find out more at https://gennext.net.au/internet/ or send through a message!

18/10/2021

It's time to switch your phone and internet to your local provider - call 65683443 or visit gennext.net.au and we can often have you up and running on the same business day

26/11/2020

We've topped up our stock of quality TP-Link modems and routers (everything pictured here comes with a 3 Year Warranty!)

There's something for everyone - including the new Deco Whole Home Mesh Wi-Fi System - giving fast, stable connectivity throughout.

We're also testing out the range of OneMesh Wi-Fi routers and extenders - with seamless roaming between access points.

Get connected to GenNext today - call (02) 6568 3443, visit https://gennext.net.au/internet/ or drop into the shop at 11 Cooper St, Macksville (opposite Macksville Pharmacy)

19/10/2020

At GenNext, we're your local telco - for home and business.

• Stay connected with a fast, reliable nbn™ or Home Wireless Broadband service
• Take calls in the office, and on the go, with a cloud hosted Business Phone system
• Keep your existing mobile number, and get unlimited calls with loads of data on the Optus 4G+ network
• Keep in touch with family and friends with an easy-to-use Home Phone service

It's time to make the switch to GenNext - the Nambucca Valley's own phone and internet provider, and Retail Service Provider of nbn™

For more information, call (02) 6568 3443 or visit https://gennext.net.au

18/05/2020

NAMBUCCA Valley internet provider, GenNext, has announced assistance to provide free internet access to locals to help with learning, working and playing from home.

A number of packages are available - including free access until October 1 for eligible unconnected low income families with school children, along with the first month free and no set-up fee for all households.

"It will greatly assist households to get connected and stay connected throughout this uncertainty."

11/05/2020

We're proud to announce that GenNext is a provider of nbn's COVID-19 Education Assistance Package.

We're offering free access to our Unlimited NBN25 service until 30th September 2020 to eligible households.

To be eligible, you'll need to:
• be receiving Family Tax Benefit A or B
• have a school aged child living at home
• have not had an active nbn service before 1st March 2020

Not eligible for the package? We're still offering the first month free, and no connection fee, on all our nbn plans.

To get connected, and for more information, call us on (02) 6568 3443, email [email protected] or send through a message via Facebook

You can read more about nbn's COVID-19 Education Assistance Package here:

We have made several attempts to initiate the process of establishing an nbn™ access network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative.  Consequently, nbn does not currently plan to install a network connection...

25/03/2020

WE ARE HERE AND WE ARE HERE TO STAY

The Mid Coast Travel team would like to thank all of our wonderful clients for their patience and understanding during this unprecedented time.
Our absolute priority in this ever-changing situation is to provide our wonderful clients the best support and customer care possible.

As travel information is rapidly changing, we are being advised by our suppliers, cruise companies and airlines the steps they are taking and we will be dealing with this on an individual basis in departure date order.

Mid Coast Travel and Cruise is part of the Helloworld network however the agency is owned by Anthony and Elisse and we guarantee all of our clients that once this is all over we will still be here and our doors will be open waiting to book or re-book your much needed holidays.

Our doors are currently opened and we are adhering to the strict social distancing recommendations however if we are forced to close due to government restrictions we will be contactable via the agency email : [email protected] or you can contact us on our mobiles : Anthony : 0407682547 Elisse : 0438686042 Lyndsay : 0439424968 Ella :0447306855
During this challenging time please stay safe, be kind and look after the people around you. We are all in this together.
Anthony Miles Elisse Chapman Lyndsay Laverty Anne Donnelly Ella Halliwell

18/03/2020

It's times like these when you realise the true value of having your internet and telecommunications supplied by GenNext - based right here in the Nambucca Valley.