First Focus IT

20/08/2026

What if your IT partner helped you find better ways to work?

Great support keeps your business running. CORE goes further by continually looking for opportunities to use AI, automation and technology to improve how work gets done.

Because the goal shouldn’t just be fewer IT problems. It should be a more productive business.

Watch how CORE changes this conversation 👇

18/08/2026

What should onboarding look like in the AI era?

Getting a new employee online is only the beginning. With CORE, onboarding is also about helping people use AI effectively, understand where to get support, and be ready to contribute from day one.

Because better adoption starts with a better first experience.

Watch how CORE is changing onboarding below 👇

17/08/2026

What if your IT help desk did more than fix problems?

With CORE, support is still there when you need it. But the conversation goes further, looking at what can be automated, improved, or done differently across your business.

Because great support shouldn't just keep things running. It should help you move forward.

Watch how the role of the help desk is changing with CORE 👇

10/08/2026

Is AI becoming just another platform your business has to manage?

It shouldn’t be.
Whether it’s Copilot, ChatGPT or what comes next, AI needs to sit within your existing technology operating model with the right governance, support and strategy around it.

That’s the approach we’re taking with CORE - https://lnkd.in/gc3JSmU4

23/07/2026

"AI/Copilot works out of the box."
The reality?

AI is only as effective as the data, governance and adoption behind it.
The businesses seeing the biggest returns aren't just buying licenses, they're building the right foundation first.

That's exactly where First Focus CORE comes in to help businesses turn AI, automation, security and data governance into measurable productivity, not just another subscription.

Don't fall for the myths. Stay tuned as we unpack the realities of AI adoption - https://bit.ly/4wi9Sbg

06/07/2026

We're proud to share that First Focus has once again been recognised in the Channel Partners MSP 501 for 2026! 🏆

This recognition reflects our incredible team and our commitment to helping businesses get more from Managed AI & IT Services across Australia and New Zealand.

Thanks to our team and clients for making this possible.

Read more here 👉https://www.firstfocus.com.au/insights/first-focus-ranked-in-the-top-150-msps-worldwide/

26/06/2026

For Shamrock, success wasn't just about introducing AI. It was about giving employees the confidence, tools, and support to work differently, improving productivity while keeping people at the centre of the process.

Here's another insight from their journey with First Focus CORE.
Watch the full video below -https://lnkd.in/gnePA6Vx

23/06/2026

More productivity. Faster innovation. No extra headcount.

See how Shamrock used AI and First Focus CORE to streamline product development, improve efficiency, and drive stronger business outcomes.

Watch the full story: https://lnkd.in/g7p8kVXM

16/06/2026

A few weeks ago at the Digital Workplace Conference, Mia Tait shared her insights on one of the biggest challenges organisations face with AI: getting their data ready.

From preparing and governing data to optimising it for tools like Microsoft Copilot, the session focused on the foundations businesses need to put in place to get real value from AI.

Great to see these important conversations happening across the industry👏

15/06/2026

A couple of weeks ago, we hosted an AI Ask ME Anything with First Focus AI Strategy Lead Jack Behrns, and the response was incredible.
We covered 70+ questions from business owners and operators across Australia and New Zealand, with practical discussions on AI adoption, ROI, risk, productivity, and where to start.

If you couldn't make it live, we've got you covered.
Watch the full recording here:

If your business is trying to get a grip on AI, this is worth an hour of your time. First Focus AI Strategy Lead Jack Behrns sat down to answer 70+ questions