First Focus IT

16/06/2026

A few weeks ago at the Digital Workplace Conference, Mia Tait shared her insights on one of the biggest challenges organisations face with AI: getting their data ready.

From preparing and governing data to optimising it for tools like Microsoft Copilot, the session focused on the foundations businesses need to put in place to get real value from AI.

Great to see these important conversations happening across the industry👏

15/06/2026

A couple of weeks ago, we hosted an AI Ask ME Anything with First Focus AI Strategy Lead Jack Behrns, and the response was incredible.
We covered 70+ questions from business owners and operators across Australia and New Zealand, with practical discussions on AI adoption, ROI, risk, productivity, and where to start.

If you couldn't make it live, we've got you covered.
Watch the full recording here:

If your business is trying to get a grip on AI, this is worth an hour of your time. First Focus AI Strategy Lead Jack Behrns sat down to answer 70+ questions

12/06/2026

Behind the scenes in Chicago 🎙️

Ross Sardi and Rashaad Bajwa discussing the future of AI, managed services, and what the First Focus AU+ Integris partnership means for SMBs around the world.

If you missed the episode, head to https://www.firstfocus.com.au/insights/first-focus-integris-global-managed-ai-it/

10/06/2026

A few behind-the-scenes moments from a conversation on AI, productivity, and what real ROI looks like in business. 🎬

From turning ideas into reality faster to helping teams scale more efficiently, there were plenty of insights worth sharing.

Stay tuned for more 🎥

09/06/2026

If a cyber incident happened tomorrow, could you demonstrate that your organisation had taken reasonable steps to prevent it?

That's one of the biggest takeaways from the ASIC vs FIIG case. The conversation is shifting from whether you have cyber controls to whether you can prove they're effective.

Watch the video for Dan Maker's perspective on what this means for businesses today.

08/06/2026

Some fresh shots from our new firstfocus.co.nz website shoot, courtesy of Romain Pondard. Not to brag, but we think our NZ team make 'acting natural’ look effortless.

Thanks to the Christchurch and Nelson team for getting involved. It was great getting to meet everyone, and we’re excited to continue expanding our managed AI & IT services in NZ.

Check out more photos on our recently published New Zealand-focused website: https://firstfocus.co.nz

03/06/2026

Since 2018, we’ve been turning our customer feedback into positive change by making a donation to charity for every survey response we receive 🧡 Last month, every customer feedback survey submitted went to supporting Environment Victoria in their mission to solve the climate change crisis and build a thriving, sustainable society.

We’re pleased to announce that in May, our clients helped raise $2430 for this cause!

Learn more about Environment Victoria here: https://environmentvictoria.org.au/who-we-are/

And visit our monthly charity page to explore the various organisations we've had the privilege of supporting in the past: https://www.firstfocus.com.au/csat-charities/

02/06/2026

We're continuing our growth across New Zealand with the acquisition of OneHQ, a respected managed IT services provider with more than 20 years of experience supporting NZ businesses.

The acquisition strengthens our position in the NZ SMB market, taking our New Zealand team to more than 100 people and our ANZ workforce to more than 450.

Together, we're expanding our ability to help organisations navigate AI, cyber security, automation and the future of managed technology services.

Welcome to the First Focus team, OneHQ. We can't wait to see what we’ll achieve together. Learn more here: https://www.firstfocus.com.au/insights/first-focus-acquires-one-hq/

28/05/2026

What’s the easiest ROI conversation in technology right now?

According to CORE, it’s simple: giving your team time back.

In this video, we explore how AI is changing the way businesses operate helping reduce repetitive work, improve efficiency, and free people up to focus on higher-value outcomes that actually move the business forward.

Learn more about CORE: https://lnkd.in/gKVK9nvb

26/05/2026

How does AI change the role of a Technical Account Manager?

It’s not about replacing relationships, it’s about giving teams better insights, faster answers, and more time to focus on what matters most to clients.

Watch the video to hear how CORE sees the future of AI in customer success and managed services.

Learn more about CORE: https://www.firstfocus.com.au/core/