Rello AI

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Voice AI for Real Estate 🗣️
Never miss an opportunity - AI answers calls, books appointments & qualifies leads 24/7
Built for the Australian Real Estate Industry

Most agencies are waiting for listings to come to them.The ones pulling ahead right now aren't.While the market is quiet...
23/04/2026

Most agencies are waiting for listings to come to them.

The ones pulling ahead right now aren't.

While the market is quiet and your competitors are sitting on their databases, the agencies winning new business are the ones making more contact than everyone else because they have a better system working behind them.

Your team can't realistically make 1,000 outbound calls a week.

But that's exactly the number a well built outbound system can work through -calling every contact, qualifying every enquiry and delivering your agents a list of people worth their time before they've picked up the phone.

That's just what the right system does consistently, week after week, without adding to your headcount.

The agencies that figure that out first are the ones that will be ahead when the market turns.

🎙️ Link in bio to hear it in action.

21/04/2026

Most real estate agencies are sitting on a lead database they'll never fully call.

Not because the leads aren't valuable but because there aren't enough hours to service the demands of the job and call every lead in their database.

Here's what that looks like for a typical mid-size residential agency:

3 sales agents required to undertake 40 outbound cold calls each per week over a list of 800 leads available that month.

After a full month there is 320 leads never contacted.
Over a full year, that's 3,840 leads that never received a single call.

Running that same lead pool through our outbound system:
· All 800 leads contacted every month
· 288 connected conversations per month
· 35 warm callbacks scheduled monthly - each with a full transcript detailing the lead's timeline and intent before the agent dials
· 11 hours per week returned to the sales team
· $92,400 in potential revenue sitting in that untouched lead pool annually


Cold calling is always the first thing that gets dropped when sales teams get busy. Which means the pipeline dries up exactly when you need it most.

Rello AI runs the calls your team can't get to so your agents spend their time closing, not dialling.

Want to see what your agency is bleeding? We've built an outbound revenue opportunity calculator that runs these numbers against your own inputs.

Link: links.relloai.com (Calculate your Outbound Revenue Opportunity)

20/04/2026

Property managers are drowning in inbound calls they never asked to manage.

Every maintenance request, tenant enquiry and after hours call can be handled by our in AI Voice system built specifically for your agency - logged, transcribed and escalated where it needs to be, without waking anyone up.

No extra headcount and no overhaul.

Just a system that makes sure nothing slips through.

🎙️ Link in bio to book a demo

17/04/2026

Not every missed call is worth returning.

Nobody says that outright but spend enough time speaking with agents who are genuinely stretched for time and you start to see it everywhere.

The problem isn't always missing the call, it’s what tends to follow.

You see a number you don't recognise, you call it back, and 10 minutes later you've burned your lunch break on someone with a $1M budget looking to buy a 5,000 square metre building.

What the best agents actually need isn't just a system that ensures every inbound enquiry gets answered. It's a system that tells them which calls deserve their attention before they ever pick up the phone to call back.

That's what qualifying on inbound really means.

Not only capturing a name and number but understanding their budget, requirements, timeline and individual needs.

Enough context for the agent to know in seconds whether this is worth dropping everything for or something that can wait.

That's one of the reasons agents come to us.

Every call gets answered, every enquiry gets qualified and by the time it reaches you, you already know whether it's worth your time.

The real cost isn't always the missed call.

Its time spent chasing the wrong ones.

🎙️ Link in bio to book a demo call

14/04/2026

391% more likely to convert.

That's what the data says about leads contacted within 60 seconds of enquiry.

Most agencies aren't doing that due to the demands of the job.

You are at an inspection, in meetings, flat out all day and call back when you can - which is usually hours later if not days.

By then the conversion has dropped significantly.

Speed to lead is the gap that hurts the most because it's the one nobody sees.

Rello AI closes it.

🎙️ Link in bio to hear it in action.

08/04/2026

After speaking with the operations manager of a major real estate agency this week, something stood out.

They weren't just missing calls, but also mishandling the ones that were getting answered.

Two receptionists at the front counter, over flow staff in another office all connected to a call tracking system in place.

On paper, everything looked okay.

But here's what was actually happening.

when a call would come in and not be answered initially it would route to the next person to rings again; and then the next to ring again.

This cytcle they had inplace was in fact efficient becuase calls rarely went unanswered but it did leave clients frustrated being passed arounf from staff members just sitting opn hold until one of them would free up to handle their inquiry.

In their words, not mine "it's like being left on hold."

And the feedback coming back from their clients reflected exactly that.

Property managers not getting back to people leaving tenants and landlords feeling unheard.

This is the gap most agencies don't see because the data says they miss minimal calls.

But the experience tells a completely different story.

A call answered after six rings by someone with no context of why that person is calling isn't a call handled well.

It's a call survived.

This is the problem worth solving.

02/04/2026

One of the most common concerns I hear from business owners when it comes to voice AI is that it will feel impersonal.

That clients will notice. That they'll be put off by it.

One of our clients, Natalie - runs a therapy practice in Queensland that works with children, adolescents and families navigating some of the most difficult moments of their lives.

Her entire practice is built on human connection and trust and she wasn't sure AI had any place in that.

We built the system anyway and let it prove itself.

In the first month, 15 enquiries were captured that would have otherwise gone unanswered entirely.

Every cancellation, every missed call, every client interaction logged and visible in real time.

And when something urgent came through, Natalie was alerted immediately and able to act accordingly - not hours later, not after the fact.

But what stayed with me from our conversation wasn't the numbers.

That having something consistently capturing new clients gave her a confidence she hadn't had before.

She also told me that what made the difference wasn't just the technology. It was feeling genuinely listened to throughout an unfamiliar process and having a system built around how her specific business actually works - not a generic tool dropped in and left to run.

That's the standard we hold ourselves to at Rello AI.

Every build is different. Because every business is different.

01/04/2026

most common concern I hear from business owners when it comes to voice AI is that it will feel impersonal and robotic.

That clients will notice, and they'll be put off by it, in turn causing negative on their business.

It comes up in almost every conversation I have, across real estate, healthcare, professional services.

What i have seen the hesitation isn't about the technology but about what the technology represents.

Replacing something that feels inherently human with something that isn't.

What we've consistently found is that the concern disappears once the system is live and the results start speaking for themselves.

Not because clients don't notice - some do.

But because what they notice is that someone answered and their enquiry was handled not left waiting by a business that was too busy to pick up.

The businesses seeing the greatest results from voice AI aren't the ones using it to replace their people.

They're the businesses using it to make sure nothing falls through the cracks when their people can't be everywhere at once.

That's a fundamentally different way of thinking about it.

AI isn't taking the human out of the business but rather protecting the human's ability to focus on the work that actually requires them.

That's the shift we're seeing right now.

And it's happening faster than most people realise.

31/03/2026

Most businesses don't lose deals because they're bad at what they do.

They lose them because nobody was there to answer the phone.

That's the problem we built Rello AI to solve - and we're just getting started.

Follow along.

30/03/2026

A commercial real estate director I spoke with recently was receiving around 40 inbound calls a day.

On a busy day he estimated he was missing close to 50% of those.

Inspections, negotiations, existing clients, the phone can't always be the priority.

One of those missed calls was an enquiry on a 35,000 sqm pre-lease tenancy.

The fee potential on that deal alone exceeded a million dollars.

Nobody knew the deal was lost until it had moved on.

In commercial real estate, one missed call isn't an inconvenience.

It's a transaction worth more than most businesses turn over in a month.

If this is something you're navigating, send us a DM.


5m

28/03/2026

After speaking with 20+ agency directors and owners this week, one thing kept coming up in almost every conversation.

Call coverage.

Not in one specific way - it was showing up differently across every business.

- After hours enquiries with no one available to respond.
- Property management requests coming in outside business hours.
- Overflow during peak periods when the whole team is flat out.
- Weekend enquiries landing while agents are out at inspections.
- Sales agents drowning in inbound with no clear system to track what came in, what needs following up, or which enquiry needs attention first.

Every one of those is a different symptom of the same underlying gap.

There is no unified layer managing inbound call flow.

Everything relies on individuals catching what they can, when they can.
And the stuff that falls through, nobody really knows how much that is or what it costs.

That's the problem worth solving.

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Melbourne, VIC

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