Dragon Medical

19/07/2024

Unfortunately, the Microsoft outage is also affecting some functionality of Dragon Medical One - including access to the PowerMic Mobile app. We apologise for the inconvenience and hope this is rectified as quickly as possible.

: Major IT outages have been reported, affecting multiple services and companies both across Australia and internationally.

Affected institutions include government services, banks and major media organisations.

More to come.

15/03/2024

New Release : Helium - making Dragon Medical One Mac compatible - https://mailchi.mp/voicex.com.au/new-dragon-medical-one-for-mac-powered-by-helium

Dragon Medical Speech Recognition Software : Speech-to-text voice recognition technology developed by Nuance.

31/05/2022

Did you know you can use your smartphone as a microphone to dictate directly into Dragon Medical One with the PowerMic Mobile App?

Never be without your microphone again. The PowerMic Mobile app allows you to use your iPhone or Android phone as a powerful dictation microphone. Perfect for when you are moving from location to location.

Contact us for more information: 1300 551 778 | [email protected]

12/05/2022

Dragon Medical Outage UPDATE!!
We are pleased to announce that Nuance is in the final error testing stages and users are beginning to regain access. Please check your log-in and if you are NOT online within the next 1/2 hr please report your Dragon Medical One login email so we can investigate with Nuance on your behalf. Thank you again for your patience.

12/05/2022

Dragon Medical One UPDATE: We have just been notified by Nuance that the source of the issue has been identified and a fix is being put in place. They are expecting this to be rectified within the next couple of hours (if not sooner). We again appreciate your patience and will provide updates as soon as we receive them.

11/05/2022

Please note that Nuance has just advised that progress is being made in rectifying the current log in issue. They are expecting this to be resolved shortly. We sincerely thank you for your patience.

11/05/2022

Dragon Medical One users are currently experiencing difficulties logging into their profiles. This is due to an unplanned system outage. Nuance technicians are aware of this and are currently working to resolve it. We believe that this issue will be rectified shortly. We apologise for any inconvenience.

10/11/2021

This week is National Scams Awareness Week.

As we are moving to a digital age, the risk of experiencing some sort of cybercrime is high.
Every year, scams cost Australians, businesses and the economy hundreds of millions of dollars and cause emotional harm to victims and their families.

Remember, if it sounds too good to be true, it probably is.

Need more help?
Review this useful information on scams provided by the ACCC at https://www.scamwatch.gov.au
Or the ACSC at: https://www.cyber.gov.au/

www.dictate360.com.au

03/11/2021

VoiceX Tips & Tricks:

Did you know that you can change the operation mode of your SpeechMike Premium without needing to install any additional software? This is very handy if you use your SpeechMike with different applications, for example SpeechExec and Dragon.

Enter Mode Selection by holding the EOL/PRIO and INS/OVR key together for a few seconds until the orange lights illuminate. From here, press one of the following keys to changed modes:

F1 - Event Mode: This is the "normal" mode and sends events to the PC when each button is pressed. This mode will natively control SpeechExec, Dragon Medical One, Dragon Professional Anywhere and other specific applciations.

INS/OVR - Dragon Mode (Windows): This mode sends keyboard shortcuts when each button is pressed. The keys are pre-defined to provide helpful functions when using Dragon products and can be customised using Speech Control.

F3 - Browser Mode: This mode sends key combinations specific to SpeechLive in your web browser (Chrome recommended).

Follow us for more helpful hints! :D

1300 551 778
Check out our SpeechMike Range here: https://bit.ly/3GpJOkU

27/10/2021

Did you know that Dragon Medical One & Dragon Professional Anywhere is hosted in Australia?

Dragon cloud-based speech recognition solutions - Dragon Medical One and Dragon Professional Anywhere - are securely hosted in Australia within a Microsoft Azure environment operating with a GUARANTEED uptime of 99.9% through two geographically-distributed locations across the country.

All data is transmitted via HTTPS utilising TLS 1.2, with an AES 256-bit
cipher algorithm. Audio is never stored locally on a client’s device, and
recognised text is encrypted and returned directly to the target application
for persistent storage.

Contact the VoiceX Support Team for further detailed information and specifications regarding the data security of Dragon.

Trial Dragon Professional Anywhere for FREE here: https://voicex.com.au/dragon-professional-anywhere-trial-registration
Trial Dragon Medical One for FREE here: https://voicex.com.au/dragon-medical-one-free-trial

25/10/2021

VoiceX Communications is proud to announce that all of our employees are fully vaccinated against Covid-19 to ensure the safety and wellbeing of our co-workers, clients and community.

We are proudly support many industries and essential services across Australia and New Zealand and are determined to ensuring VoiceX contributes to keeping everyone safe :)

www.voicex.com.au

21/10/2021

Dragon Tip #1!
The importance of exiting Dragon after you have finished using it.

When you have completed your dictation session, make sure you shut down Dragon. This is important for all versions of Dragon, but for different reasons.

Cloud versions (DMO, DPA, etc): The cloud versions of Dragon continuously adjust to your voice and adapt in the background. Many of these adaptations take place during use, however others can only be done when the profile is closed.

Local versions (DPI, DPG, DMPE, etc): Local version of Dragon consume more PC resources (memory in particular) the longer they are left open. This can lead to slower system performance and instability. Allowing you PC to go to sleep or hibernate without closing Dragon can also result in profile corruption. In the worst case, this may require starting a new Dragon profile.