Midrange Software Design

03/02/2022

.au direct is coming! What does this mean? This means Australia will be dropping the .com from our .com.au. Soon you will see addresses like google.au and facebook.au. If you already own a .com.au/.net.au you can put your hand up for the .au now to ensure you keep your preferred internet presence.

Shorter, simpler Australian domain names are coming in March 2022 with the launch of.au direct. Before its introduction, read the top ten things you should know about the new .au namespace.

01/10/2021

Unfortunately we cannot help with forgetting to attach attachments but we can help if your "plane" doesn't land or is returned.

MSD Information Technology provide various different email solutions to fit your needs & budget.

If you know of or have heard someone at work complaining of missing emails, point them in our direction. MSD are here for all of your business IT needs!

20/08/2020

There are current service issues with G Suite. Worldwide issues attaching documents to emails as well as hangouts calls. May be further issues not reported.

15/06/2020

EDIT: Services seem to be restored.

--

Microsoft/Office 365 Services seem to be down.

https://downdetector.com.au/status/office-365/

01/06/2020

Perfect time for an IT Review! As restrictions ease, we return back to our offices in some format, it's a perfect time to start fresh. Our clients are reviewing their business plans, their staff levels and also their IT requirements.

It's time to look at how YOU can:
➡️save money,
➡️be well supported and
➡️become more efficient and productive.

Contact us for an IT Review today.

17/05/2020

Better still, protect yourself and don't get the bugs in the first place!

10/05/2020

You don't think about your Managed Service Provider or IT support until things go terribly wrong and nobody takes your call or fixes it quickly. Only when the proverbial hits the fan, that we realise how important the support is - right?

COVID-19 has affected business in many ways and I believe returning to work will bring some more challenges with it.

As I look back on this last month, I'm proud to say we've helped so many of our clients work through the following:
👉 update and purchase technology and equipment as staff moved offsite to work remotely
👉 set up and upgraded virtual private networks to ensure connectivty and productivity
👉 the stress of dealing with failed internet connections & other communications
👉 ensure security, backups, servers and the like are all in working order.

Most importantly, we've been there to take the calls and then take the fast action, to talk through the stress and steps with no jargon, to get the job done and I'm so proud that in what could feel like such a stressful situation - we are there to be a beacon of hope.

Reach out if your IT department acts more as an inhibitor than a beacon, we are here to help.

21/04/2020

There are still some reports of Office 365 having issues, specifically with email.

Microsoft are working on resolving the issue.

Some users may be unaffected while others may be completed affected. This can also change, the issue seems to bounce around to different users.

We appreciate your patience with this, unfortunately it is out of MSD's hands.

Real-time problems and outages for Office 365. Is the service down? Can't login or connect? Here you see what is going on.

12/04/2020

Happy Easter to all 🐣🐣

01/04/2020

MSD will no longer be fixing issues. We have decided it's much more fun to break things instead. ☺️🤪

25/03/2020

Having trouble with Staff going remote? Are you aware of your IT infrastructure, will it hold up, is it up to date. I share some points to think about here. Don't wait too long to ensure your IT will support your business during this time. If you need help, simply reach out.

03/03/2020

We love customer feedback! Especially when our customers can get on with what they do knowing we'll keep them running efficiently and safely. 👍👊👌