SECURE A COM

SECURE A COM Expert internet & networking solutions in Australia for homes & businesses.

Secure a Com is a communications based company that is dedicated to supplying developers, builders, and home owners with the correct communication and data systems cabling that is specified for the optimal running performance and use with the NBN.

07/11/2026

With no channel pair details to go on, we found an old pair tagged from 2021 that was still working. The NBN tech then swapped it over at the pillar to get sync on fibre to the node, and one router now covers the whole Alexandria factory floor.

Watch the full job: https://www.youtube.com/watch?v=4yEMNui-2mw

Internet or phone line fault in Sydney? SECURE A COM, 02 9188 1577

07/11/2026

The pit this customer's cable runs through had no lid or cap, just dirt, slugs and weeks of rain. With brand new cable from the pit to the socket, this almost 12 month dropout fault points to the NBN side, not the home.

Watch the full job: https://www.youtube.com/watch?v=EwKN0FCH5Ug

Internet or phone line fault in Sydney? SECURE A COM, 02 9188 1577

06/11/2026

Factory reset on the router, connection device lights all on, wired straight to the lead-in on a brand new socket. The internet light just keeps flashing and another router does the same. This Bexley service is not passing any internet.

Watch the full job: https://www.youtube.com/watch?v=DoVM1Nl2_Ms

Internet or phone line fault in Sydney? SECURE A COM, 02 9188 1577

06/11/2026

Channel pair 17 had a jumper wire on it instead of the customer's Cat 6. Toning it out showed the line from the apartment jumping across terminals 8 and 9 before reaching the channel pair. A messy board in Pyrmont, all documented for the report.

Watch the full job: https://www.youtube.com/watch?v=DOj4aNhpK4k

Internet or phone line fault in Sydney? SECURE A COM, 02 9188 1577

06/11/2026

Working solo on this Lilyfield job, so the new underground Cat 6 goes in two at a time from each side. Each cable gets numbered so nothing gets mixed up, and the conduit still needs repairing on the way through.

Watch the full job: https://www.youtube.com/watch?v=lWT5UcpHIB4

Internet or phone line fault in Sydney? SECURE A COM, 02 9188 1577

05/11/2026

The tone from the office socket is at the floor IDF but it isn't reaching the Y vertical on the MDF. In this riser room there are W, X and Z blocks, but no Y at all. Another clue in a Bondi Junction dropout job.

Watch the full job: https://www.youtube.com/watch?v=tGuPKAyeZtQ

Internet or phone line fault in Sydney? SECURE A COM, 02 9188 1577

05/11/2026

A few years back this Miranda apartment had no socket, and strata would not allow ducting on the walls. The cable came down inside a cabinet, then ran under the carpet along the smooth edge all the way to a socket.

Watch the full job: https://www.youtube.com/watch?v=XSORM6YkBPg

Internet or phone line fault in Sydney? SECURE A COM, 02 9188 1577

05/11/2026

At the sixth floor IDF, a single cable runs into each apartment, yet inside this Cronulla unit there are five or six sockets, each with its own cable. That means a star connection is hidden somewhere in the apartment.

Watch the full job: https://www.youtube.com/watch?v=KoVcxcTFi20

Internet or phone line fault in Sydney? SECURE A COM, 02 9188 1577

04/11/2026

Per the manufacturer instructions: set every unit up as mesh, update the firmware, then switch to AP mode in the app's advanced settings. On paper it is plug and play. This Oyster Bay job showed it does not always go that way.

Watch the full job: https://www.youtube.com/watch?v=o5USGecx9fY

Internet or phone line fault in Sydney? SECURE A COM, 02 9188 1577

04/11/2026

After months of dropouts at a Mount Druitt shop, every cable has been tested and they all pass, including the run to port one. With the cabling ruled out, attention moves to the equipment.

Watch the full job: https://www.youtube.com/watch?v=0BkBxWfy1qE

Internet or phone line fault in Sydney? SECURE A COM, 02 9188 1577

Address

Willock Avenue
Miranda, NSW
2228

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+61291881577

Website

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