CRM Strategy - Your Digital Transformation Partner

05/03/2025

Almost there!!!
Go and support Garth & Max’s Australia Lap!

16/01/2025

06/12/2024

We’re on the hunt for our Office and Team Support Assistant!

Are you an organized, proactive professional with a knack for keeping things running smoothly? We are a dynamic IT professional services business looking for an Office and Team Support Assistant to join our team. This is a critical role that ensures our operations run efficiently, clients are well-supported, and our team delivers excellence.

About the Role

As the Office and Team Support Assistant, you will be the backbone of our business operations, responsible for ensuring seamless administration, team coordination, and client management. You’ll work closely with the team to ensure tasks are on track, manage client follow-ups, and maintain accurate reporting to finance for invoicing purposes.

Key Responsibilities

• Office Management: Maintain and organize office operations, including supplies, scheduling, and correspondence.
• Administrative Support: Ensure all administrative tasks, such as documentation, reporting, and filing, are completed accurately and on time.
• Team Coordination: Support the team in managing workflows, tracking project milestones, and meeting deadlines.
• Client Follow-Up: Serve as a point of contact for clients, ensuring inquiries are addressed promptly and follow-ups are conducted as required.
• Work Management: Assist in scheduling, assigning, and monitoring work progress to meet client expectations.
• Finance Reporting: Collaborate with the finance team to ensure works completed are accurately tracked and converted to invoices.
• General Support: Handle ad-hoc tasks as needed to support the smooth functioning of the business.

What We’re Looking For

• Experience: Proven experience in an administrative, office management, or team support role, preferably in the IT or professional services industry.
• Organization: Exceptional organizational and multitasking skills with strong attention to detail.
• Communication: Excellent written and verbal communication skills, with a client-centric approach.
• Tech Savvy: Proficient in Microsoft Office Suite, CRM systems, and general IT tools.
• Proactive Attitude: A self-starter who can anticipate needs and solve problems independently.
• Team Player: Ability to work collaboratively in a fast-paced, professional environment.

What We Offer

• A supportive and collaborative team environment.
• Opportunities for professional growth and development.
• Competitive salary based on experience.
• Flexible work arrangements, including hybrid options.

If you’re ready to play a pivotal role in a thriving professional services business, we’d love to hear from you!

How to Apply:
Send your resume and a cover letter detailing your experience and why you’re the perfect fit for this role to [email protected]
Applications close on 12th of December.

Join us and be a key part of our journey to delivering exceptional IT services!

15/11/2024

Happy Friday! Well the weather’s getting warmer and the barbies are coming out! We’ve been grilling at CRM Strategy

16/03/2023

Digital transformation is essential for organisations to stay competitive, and one of its primary benefits is revealing gaps in existing business processes.

These gaps hinder efficiency, productivity, and overall performance. Going digital can help identify and address issues such as inefficient processes, lack of data visibility, manual data entry errors, siloed data, ineffective communication, slow decision-making, lack of agility, inability to scale, lack of customer engagement, and security vulnerabilities. Your project will address these gaps, allowing you to streamline operations, improve efficiency, and enhance performance.

One of the benefits of going digital is that it reveals gaps in existing business processes, which may be hindering overall performance

20/11/2022

What if some of my staff resist the ?

16/11/2022

Isn't just another contact management tool?

09/11/2022

Keen to start the new year with a dynamic that challenges you, catalyses your & opens-up a whole new world of business understanding to you?

We are a diverse group of characters, who implement powerful solutions for a wide range of businesses, while being ourselves & embracing our individuality.

Scan the code, send us a message, and tell us why you'd like to join the family!

28/10/2022

While the great resignation was reaching its peak, we'd decided to expand, to more than twice the size for that matter.

Given the nature of our business, which is fairly complicated, one of the first challenges we faced with expansion was empowering every new staff member with all that they need, to do the job they were hired to do well. Not an easy feat to get right the first time around, even when we provide systems to run efficient processes for various industries for a living.

Reflecting on the importance of staff onboarding, one of our new team members shared this thought with us: staff Onboarding is a lot like dating these days. What do you think?

30/09/2022

Do you have a ? Do you digitally store customer in any shape or form? Cyber attacks can happen to anyone. It's a simple wake-up call for all organisations to be proactive in implementing strong policies. The consequences can be dire for those whose information is compromised.

David Thodey says every company will be hacked sooner or later and urged boards to be “vigilant” about online security.

13/09/2022

This is certainly raising the bar for what we should expect to do for us, but first, we should be active participants, so it evolves to suit our needs.
Source: McKinsey & Company