15/07/2026
One of the most common problems I hear about with Macbooks (other than the screen isn't working) is spilling liquid into the keyboard.
In some cases, the owner will claim the MAC 'works fine' except the keyboard now doesn't work. They get an outrageous repair quote from Apple and just use an external keyboard instead. Runs fine for years that way on MAC OS Monterey, until they then get a prompt to upgrade their OS. They do the upgrade, it completes, only to find that their external keyboard no longer works. They cannot login of course, and Touch ID if configured, will not work till you are logged in with a password. Again, cannot be done without a working internal keyboard.
This is because Apple have introduced for MAC OS Ventura or later, a new setting under Privacy and Security/Accessories. This prevents the USB-C ports from being used for anything other than charging till authorised. This is to prevent access by 3rd parties for hacking purposes etc. Unfortunately this also means a external keyboard no longer is enabled either!
Note this setting is only applicable for Apple Silicon MAC's (M1, M2 etc), and not older Intel machines prior to 2020.
By default, the Accessories option is set to 'Ask for new accessories'. Anything external, even a keyboard, must first be approved by you through a prompt in the OS. But you can only do this AFTER logging in. Which you cannot do if the internal keyboard is not working.
Other than having a Bluetooth keyboard configured prior to the update, I don't know of any other means to get around this. Comments are welcome if you have a workaround.
The only options are to either get the internal keyboard replaced (not that easy) or roll back the MAC to Monterey in Recovery Mode. Apple don't allow rollbacks with existing user data, so you have to wipe the MAC first before installing Monterey. If you don't have a backup, you would have to mount the machine in Target Disk mode or migrate it to another MAC via a Thunderbolt cable.
Personally I change this setting to 'Always Allow'. It is something to be aware of before hitting the upgrade option on a MAC with a bad keyboard.
I attach an Apple support article detailing the setting.
On Mac laptops with Apple silicon, you may need to approve new accessories before they can connect.