03/11/2026
Most brokers think the fix is more leads. Hany Hanna, a commercial specialist with more than 25 years in Australian lending and over $2 billion in settled loans, says the bottleneck is almost always the flow.
In this new interview, Hany and Dave map the full mortgage broker process on screen, from referral through fact-find, submission, approval and settlement, then pinpoint the two places files stall and what belongs to AI.
If you've ever had a client's file go quiet because it bounced back from the bank for the third time, this one is for you.
🎥 Watch here: https://hubs.ly/Q04C-hnJ0