nTrustus

Name: nTrustus
Address: L36, Gateway Bldg, 1 Macquarie Place, Sydney, NSW, 2000, AU
Telephone: +61400444919

At nTrustus, we transform complaints into growth opportunities through our user-friendly digital platform.

With a focus on the disability sector, our solution, backed by an Australian Government grant, streamlines complaint management for the NDIS.

22/06/2025

Stand out for the right reasons.

With nTrustus, NDIS providers can now earn verification badges that reflect their commitment to quality, transparency, and participant trust.

Every provider on our platform is verified, and as you engage more with participant feedback, you can level up - earning Bronze, Silver, or Gold status to showcase your dedication.

The best part? Getting started is free, and you’ll receive a ‘Verified User’ badge right away to display proudly to your community.

Join nTrustus today - because trust should be visible.

15/05/2025

If you’ve ever felt ignored, confused, or scared to speak up about your NDIS services, you’re not alone.

At nTrustus, we’re changing that - with a simple, safe platform that listens, supports, and empowers you to take action.

The best part? It’s FREE - because trust should never cost you.

Click below to get started today!

https://www.ntrustus.com.au/ndis/participant/get-started

08/05/2025

NDIS participant or carer?

Rate your provider in just 2 minutes!

Love their service or have concerns?

Click our link in bio to share.

Your feedback matters!

16/01/2025

Behind the scenes of our "Grumpy Neighbour" video production - our phenomenal actors with our Founder & CEO, Ross Paull.

Watch "Grumpy Neighbour" here: https://hubs.li/Q032pydd0

15/01/2025

So what is a minor NDIS complaint?

It could be a delivery error for a product that you need to use in your everyday routine. A Participant received the wrong sized box of cereal and it didn't fit anywhere in their pantry space, so they submitted a complaint to their Provider through nTrustus. Through an actions based dialogue assisted by AI, Participants and Providers can communicate about minor issues before they become major problems.

Create a free forever Participant account today and solve it with nTrustus.

Get started here: https://hubs.li/Q032pxHw0

14/01/2025

When minor issues aren't solved, they can escalate into big problems. This can put pressure on the whole system, and make NDIS Participants feel unheard and out of control.

nTrustus is here to manage minor issues and feedback so everyone can work together to set things right, before they become big problems.

13/01/2025

Behind the scenes of our "Rollerskates" video production. Our phenomenal leading actor with the brilliant production team from Evko out on the rink!

Watch "Rollerskates" here: https://hubs.li/Q032bSLn0

10/01/2025

So what is a minor NDIS complaint?

It could be an issue affecting your home and living space. A Participant noticed they couldn't see out their living room window because the trees hadn't been trimmed on time, so they submitted a complaint to their Provider through nTrustus.

Through an actions based dialogue assisted by AI, Participants and Providers can communicate about minor issues before they become major problems. Create a free forever Participant account today and solve it with nTrustus.

Get started here: https://hubs.li/Q031QFDv0

09/01/2025

It's the little things that count. Solve your minor complaints or give feedback to Providers with a free forever account for Participants.

Get started here: https://www.ntrustus.com.au/ndis/participant

08/01/2025

Behind the scenes of our "Grumpy Neighbour" video production. The brilliant production team from Evko out on location.

Watch here: https://hubs.li/Q031BYzS0

07/01/2025

nTrustus has a robust support helpline to assist you every step of the way.

If you're a Participant with a complaint that needs to be heard, or a Provider looking to delilver a solution, or a carer or family member who has questions to be answered: we're here to help and listen 24/7.

06/01/2025

Behind the scenes of our "Cereal Box" video production. Our phenomenal actor Alex with the brilliant production team from Evko Creative on set in the thick of it.

Watch here: https://www.youtube.com/watch?v=_RKqkFvOGVg

Address

L36, Gateway Bldg, 1 Macquarie Place
Sydney, NSW
2000

Telephone

+61400444919

Website

http://www.ntrustus.com.au/ndis

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