Stackchat

15/10/2021

Here's why Stackchat is the perfect tool for reinvigorating Australia's international tourism market.

07/10/2021

As AI-powered chat technology becomes more accessible, the industry has a growing responsibility to seriously consider the impact of these conversational experiences. This recent controversy surrounding GPT-3 and a ‘simulated fiancé’ may sound a little sensational, but there’s a lesson in it for all developers crafting experiences designed to appear human - ensuring you clearly communicate that users are chatting with an automated experience should always be a priority.

Crackdown on open-ended, unfiltered simulations branded 'a hyper-moral stance'

30/09/2021

have a wide variety of powerful, innovative applications; from acting as a search tool for a business through to facilitating memorable, incredibly realistic conversations. In your opinion, where do AI-assisted conversational experiences have the most potential?

23/09/2021

When building a new product, there is one question you should always ask your customer: will this actually solve your problem?

This will help identify their 'pain points', inform your product design and allow you to scale accordingly.

Check out our tips below to help ensure you are solving real business problems the right way.

14/09/2021

Crafting a chatbot is about more than answering questions.
Just like speaking to a person, your chatbot’s character determines conversation flow and user behaviour. So what do you think is the best approach when someone uses inappropriate language when speaking to your chatbot? React below with your answer or leave a comment with your solution!

09/09/2021

When picking a for your business, you might ask yourself: which one's the best?
The answer is a little deeper than you might expect!

26/08/2021

Establishing and maintaining trust with your customer base is more important than ever. Find out how you can use AI-powered technology to build consumer confidence fast.

18/08/2021

- It’s official: our partnership with Tourism Australia is up and running!
We’re thrilled to be helping revitalise Australia's international tourism market and while everything might seem a while away, we believe building interest now is key to developing travel plans and stoking excitement.

Interested? Try out Chat Mate for yourself at: https://www.australia.com/en-gb

11/08/2021

Want to see how well chat works for your business? It doesn’t have to take months to find out.
Using Stackchat, you can get started in a matter of hours! Find out more: https://stackchat.com/

03/08/2021

Coverage about our fantastic partnership with Tourism Australia keeps rolling in!
This ITWire article explains how our platform is an ethical, transparent and efficient way for businesses to better understand their customers while collecting valuable consumer data. Have a read and find out more.

AI-powered enterprise voice and chat platform Stackchat is officially partnering with Tourism Australia (TA) to launch the tourist organisation’s “revolutionary” platform on its UK website to provide every visitor with a personalised experience tailored to drive leads for Aussie businesse...

27/07/2021

How are Tourism Australia revitalising interest in Australian tourism? With Stackchat!
We’re very excited to have the story behind our latest and greatest collaboration detailed in this Escape feature. Give it a read below.

At this point, no amount of social media videos starring Chris Hemsworth can help us - even Thor can't save an industry locked behind the walls of Fortress Australia. So what are we going to do to entice tourists to come back?

22/07/2021

Our Chat Mate integration with Tourism Australia has just been featured in CMO Magazine! We’re absolutely thrilled with what we’ve accomplished in this partnership – have a read and find out how Stackchat could boost your business, too.

More extensive and informative customer sentiment analysis, improved engagement through personalised next-best actions and content gap recommendations are the big wins Tourism Australia is seeing after investing in chatbot technology.