Entourage Technology

03/06/2026

Peter Lamond, Enterprise Account Manager at Entourage, attended the Business NSW "Future of Regional Airports" paper launch in Port Macquarie yesterday, and we were thrilled to see one of our valued customers, SFC Australia, featured as a case study for their innovative approach to revitalising the airport precinct in partnership with Council.
It's incredibly rewarding to support businesses who are not only growing, but actively shaping the future of their industry. A well deserved spotlight for the Sydney Flight College team. Congratulations!
We look forward to continuing to grow together.

Today, Business NSW is proud to release our new policy paper, Keeping Regional NSW Connected: The Future of Our Airports.

Regional airports are critical economic infrastructure. They connect businesses to customers, support tourism and freight, provide access to healthcare and emergency services, and help attract investment, workers and opportunities to regional communities.

Yet this vital network is facing growing challenges. Ageing infrastructure, rising operating costs, workforce shortages, limited airline competition and constrained access to Sydney Airport are placing increasing pressure on regional connectivity.

The stakes are high. Regional NSW is home to millions of people, thousands of businesses and some of Australia's fastest-growing communities. Strong aviation links are essential to their continued economic success.

Our paper outlines a long-term vision for regional aviation and calls for action to:
✈️ Invest in airport infrastructure and resilience
✈️ Improve airline competition and route security
✈️ Strengthen access to Sydney Airport slots
✈️ Develop the aviation workforce pipeline
✈️ Ensure Western Sydney International delivers benefits for regional NSW
✈️ Support the transition to a more sustainable aviation sector

Regional airports are more than gateways – they are economic lifelines. Investing in their future means investing in the future of regional NSW.

Thank you to the airports, councils, airlines, businesses and industry stakeholders who contributed to this important work.

29/05/2026

150 days. Nothing but positive customer survey results. One very good brisket. 🔥
The Entourage team hit a milestone recently (and not for the first time!), and it's a testament to the incredible clients who trust us with their tech, and a team that cares about getting it right every time. To celebrate, our Senior Technician & Director Chris Ash did what any great leader does: fired up the smoker and personally prepared a brisket for the crew. Happy clients make the job worth it. A smoked brisket makes the Friday unforgettable.

07/05/2026

Sean had the Evo. Han had style. Suki had the pink S2000. Our crew's got something better — a brand new fleet from Tamworth City Toyota. Watch out NSW, Rhys, Doohan & Sara are on the move!

27/02/2026

20/02/2026

We’re proud to share that the rollout of Microsoft Teams Calling across all 45 Joblink Plus sites is nearing completion. This is a huge achievement for our team, delivering this major transformation on time and above expectations.

✅45 sites successfully deployed
✅350 users trained
✅600+ hours on the ground
✅4,700 phone numbers migrated
✅12,000+km travelled
✅27 nights away from home

With a firm deadline of 28 February, our team didn’t just meet it, they smashed it!

Beyond the technical rollout, we also co-created custom training material for Joblink's Intranet ensuring staff feel confident and supported using the new Teams Calling system that will support over 2,000 calls made per day by the Joblink team.

A massive thank you to Joblink Plus for trusting us with this rollout, and to our team for delivering such an outstanding result.

15/01/2026

Our team has been hard at work programming a mixture of over 400 Poly IP phones and headsets for Joblink Plus - all configured, tested, and ready to go.

These devices will be rolled out as part of a Microsoft Teams Calling solution across 45 locations throughout NSW, reaching as far as Broken Hill, helping to keep their teams connected as they are servicing clients across the state.

With three technicians on the road, backed remotely by our local support team, we’re completing around seven sites per week and remain on track to complete the rollout by the end of February.

A great demonstration of teamwork, planning, and ex*****on, we’re proud to be supporting Joblink Plus with a reliable and scalable communication solution.

18/12/2025

We are looking for an IT Service Desk Manager to lead a great team and keep things running smoothly in a fast-paced MSP environment 💻🚀

If you love people, tech, and making a real impact - we’d love to hear from you!

Apply below 👇

Lead and mentor a service desk team while providing hands-on technical support, managing ticket queues, and driving high service standards within a collaborative MSP environment.

17/12/2025

We’re growing and excited to be hiring in the Newcastle area 🚀

We are on the lookout for a Level Two IT Technician to join our friendly, skilled team and work hands-on with technologies like Microsoft 365, networking, servers and telephony 💻

If you enjoy solving problems, working with people and being part of a supportive MSP environment, we’d love to hear from you!

Apply below 👇

We are hiring a Level Two IT Technician to be located in the Coffs Harbour area of NSW. The role involves supporting phone systems, networking, servers, and software, requiring at least two years of MSP experience and a valid driver's licence.

05/12/2025

Onsite at Joblink Plus – Broken Hill!

This week, our IT Technician, Kumar headed out to Joblink Plus’s Broken Hill location to roll out their brand-new Public PCs and complete a full MDM migration for their mobile devices.

While onsite, he also:
✔️Organised and sorted existing IT equipment
✔️ Cleaned up and re-cabled the network cabinet
✔️ Connected their smart UPS to the network for improved monitoring and reliability

Another successful visit helping our clients stay connected, secure, and running smoothly!

17/10/2025

We’re excited to have Michael join us as an IT Technician based in Coffs Harbour.

With a passion for tech, 80’s movies, and all things aviation, he brings a great mix of skill and personality to the crew. We can already tell he’s going to fit right in. Welcome aboard, Michael!