Sympli

23/07/2026

IPART has published the transcript of its 21 July public hearing on ELNO service fees. It's worth reading, and here's what stood out to us.

The strongest theme of the day was ancillary services. Industry participants, including the Australian Banking Association and prominent conveyancers all made the same point: if the regulated perimeter covers only core transaction fees, a dominant operator can simply reprice the APIs and integrations around them and shift the revenue straight back out.

The encouraging part: IPART said it is "actively considering whether these services should in fact be regulated," and acknowledged APIs "can be increasingly classed as necessary rather than optional and by their nature are not subject to competition." We support that, and our submission will argue that everything connecting into the ELN belongs inside the regulated perimeter.

Two more key takeaways from us:

The reduction should land in full and all at once - phasing it over years simply delays the benefit to practitioners and their clients.

Regulation isn't the end goal - once interoperability is enabled and real competition is in place, the case for price regulation falls away.

Fair pricing today. Real competition tomorrow.

Submissions close 14 August.

02/04/2026

You may have seen ARNECC’s announcement that it will not proceed with interoperability at this stage, pending Federal Government support.

At Sympli, we want to reassure you: we remain fully committed to a competitive, resilient property transfer market.

Interoperability can deliver this within 12–18 months. Monopolies lead to higher costs and poorer outcomes, something our industry and Australians shouldn’t have to accept.

We’ll continue working to ensure conveyancers, lawyers, settlement agents and their clients have real choice.

Now is a critical moment. Governments must decide whether to support competition or risk leaving a $1 trillion market in the hands of a single provider.

If you agree, add your voice by signing our supporter pledge:

01/04/2026

Having spoken with a number of key industry figures since the ARNECC announcement, Sympli remains firmly in the fight to deliver competition and resilience to our industry.

➡️We will be relentless in our focus on Commonwealth engagement to unlock progress. This includes the Treasurer and Competition Minister Andrew Leigh MP.
➡️We will build on our constructive engagement with the Reserve Bank of Australia and ACCC to drive real action.
➡️We will press key State Ministers, including Minister Jihad Dib and Minister Dale Last, to ensure their powers are fully exercised to hold the monopoly to account and drive meaningful change.
➡️We will make clear to the major banks and Australian Banking Association (ABA) that continued inaction undermines system resilience and denies choice for small businesses.

It also requires stronger, more visible advocacy from across the industry to ensure all levels of government understand what is at stake and why reform must be delivered.

Otherwise, we are choosing to remain in a monopoly system, leaving customers, small businesses and governments exposed to a single point of failure and the ongoing consequences of inaction.

This is a defining moment for our industry.
Progress from here will require coordination, conviction and action.

Sympli remains committed to playing our part!

25/03/2026

Rosey Perez and Paul Atkinson were lucky enough to enjoy some sunshine before connecting with practitioners and our InfoTrack AU friends at another AML/CTF event at Cronulla RSL today. Surely there's few better spots to be working on a day like today!

18/03/2026

Ella Woods-Joyce and Philip Joyce had a constructive meeting yesterday with NSW Minister Jihad Dib to discuss the future of e-conveyancing and interoperability.

It’s clear he is approaching this with a genuine focus on achieving the right outcome: working thoughtfully with both state and federal colleagues to ensure the legislated obligation to introduce competition is delivered safely and collaboratively.

Later this month, ARNECC and Ministers will announce the next steps for this important reform, building on the expert reports.
Those reports make clear that interoperability is technically feasible, economically beneficial, and necessary to support competition.

There is now a real opportunity to move forward - strengthening resilience and competition through a safe, phased approach, with the potential to deliver benefits for consumers and small businesses in NSW and Queensland as early as next year.

We appreciate the Minister’s engagement and look forward to continuing to work constructively with government, ARNECC, and industry to help progress this important reform.

12/03/2026

What’s becoming increasingly clear is this: the incumbent monopoly wants to protect its profits and preserve dependency on its network.

But when you read the independent reviews properly, a different picture emerges.

The ARNECC-sponsored reports outline a feasible and economically beneficial path forward. One that introduces genuine competition while maintaining settlement performance for banks and practitioners.

Most importantly, it delivers something our $1T property settlement market urgently needs — greater resilience.

When a critical national system relies heavily on a single provider, it creates an obvious single point of failure risk for home buyers, sellers and the thousands of small businesses that support them.

A competitive ELNO market changes that.

It means:
• genuine choice for lawyers and conveyancers
• stronger resilience across settlement infrastructure
• a more accountable and competitive market

Competition in this sector isn’t just good economics — it’s good risk management.

At Sympli we remain committed to working constructively with industry, regulators and banks to deliver that more competitive and resilient future.

What this industry needs now is assertive government action to make that happen.

E-conveyancing interoperability may still have some hurdles to overcome before being adopted

03/03/2026

Yesterday, Sympli's Paul Atkinson joined our friends at InfoTrack AU for their AML/CTF roadshow.

Paul Atkinson will be attending several more of InfoTrack's upcoming events across NSW, so come and say hello and find out how Sympli can support you in your practice. Dates for future NSW events include:

Tuesday March 10th - Sydney CBD
Tuesday March 24th - Parramatta
Wednesday March 25th - Cronulla
Thursday March 26th - Wollongong

Ready-Set-Go AML/CTF Roadshow - InfoTrack
https://lnkd.in/gUQuHR4A

20/02/2026

Another great event by the Smokeball Australia team!

Sympli had an amazing time connecting with hundreds of legal professionals at Smokeball Spark 2026, catching up with familiar faces and meeting plenty of new ones.

A fantastic opening by Comedian Dilruk Jayasinha and the guest speakers were real and refreshing, from AI in legal tech, what's next for AML, to why innovation (and even hack events!) really matter if we want to keep pushing the profession forward. Thank you Paul Atkinson and Lachlan Ellison for representing!

hashtag

23/12/2025

The ARNECC detailed reviews of Interoperability have been released this morning.

The positive news is that they are recommending Practitioner First as an interim release to support choice & competition in the market.

These objective factbases will be the foundation on which genuine customer choice and greater resilience will be delivered into our industry.

At Sympli we've continued the detailed work underpinning that release by designing detailed process flows and APIs to illustrate how this can be delivered safely and securely.

We remain highly confident that equivalence can be delivered for Banks without any IP concerns and we've got the evidence to show that. This means that Bank workflows and on time settlement experiences can be maintained.

We also clearly show how resiliency is improved for our $1 trillion p.a. settlement market.

It means that lawyers, solicitors and conveyancers will finally have genuine choice of ELNO, initially in NSW and Qld.

The focus shifts now to educating the market on the detail of Practitioner First and enabling collective confidence to execute in 2026.
We will continue to work constructively with all stakeholders.

Our industry deserves the benefits of a more competitive and more resilient ELNO market and today's reports are an important step in that direction.

State Governments can build on that in early '26 to endorse the recommendations from the reviews and start ex*****on ASAP.

If you are interested in learning more - please reach out to us via our website or to me directly.
➡️ www.sympli.com.au

Link to reports here: ➡️ https://www.arnecc.gov.au/

News Interim Statement: Release of reports; Functional Requirements Review and Cost Benefit Analysis 2025 Reviews Project Update – October 2025 ARNECC 2025 CEO Announcement ARNECC Statement on NT electronic conveyancing – 8 August 2025 ARNECC Deputy Chair Announcement – 1 August 2025 2025 Revi...

12/12/2025

Sympli ready to deliver innovative QLD electronic leasing — blocked by stalled interoperability reforms - Media Release 👇

Sympli today announced it has completed development of its Queensland electronic lease lodgement capability ahead of the incumbent but cannot roll it out at scale due to the continuing lack of interoperability in Australia’s eConveyancing market.

Interoperability is the nationally endorsed reform that allows parties using different Electronic Lodgment Network Operators (ELNOs) to complete the same transaction—yet it remains paused and delayed, holding back competition and innovation.

Queensland has mandated eConveyancing for key instruments since 20 February 2023, with Titles Queensland confirming Sympli and PEXA as the two approved ELNOs and continuing work to expand the scope of instruments available for digital lodgement—including leases.

Recent changes were introduced to make lease registration compatible with eConveyancing— demonstrating market readiness for electronic leasing as soon as ELNOs can transact interoperably.

Despite industry progress, ARNECC (the national eConveyancing regulators) paused the design build test workstreams for interoperability in June 2024, and only began scoping next steps earlier this year, citing unresolved issues raised by banks. This pause has materially impeded competition and the delivery of consumer benefits.

Sympli is confident that the soon to be released ARNECC reviews will confirm that a first practitioner led release of interoperability can be implemented in Queensland by the end of 2026.

Philip Joyce, CEO, Sympli, said: “Our QLD electronic lease capability is built and ready. Practitioners and businesses want the speed and certainty of digital leasing, and Titles Queensland has paved the way. But until interoperability is delivered to market, many will have to solely rely on the monopoly network. In this case the monopoly is behind the 8 ball and has yet to deliver this feature for industry.”

“Interoperability is the cornerstone of a safe, competitive eConveyancing system. Ministers endorsed it, regulators trialed it, and NSW and QLD have signaled their intent to lead. The remaining barriers are regulatory and program delivery choices—not technology readiness. It’s time to move from reviews to release.”

https://lnkd.in/gmnZTFHi