XRX Business Centre Townsville

XRX Business Centre Townsville XRX Business Centre is locally owned. We are experts in office Technology, Printers, Copiers & Phones

Our business is committed to achieving a sustainable business model both in our business as well as assisting our clients to improve their carbon footprint. The XRX range of copiers and printers have one of the best records for energy efficiency, our parent company (FujiFilm Business Innovation) invented the EA – Eco toner. This toner has lower fusing temperatures that substantially reduce power c

onsumption as well as actual toner usage. We also market and support a range of software including FujiFilm Business Innovation Software that increase control over printing thereby saving the environment. We have been keen supporters of community initiatives towards sustainability including financially supporting the acquisition of the Cromarty Wetlands to ensure they are not destroyed by development, joining and actively taking a role in Sustainable Townsville Ltd, presenting our record as educational case studies at conferences. We are also very keen supporters and sponsors of sport in our region. We have also joined the Fuji Xerox Sustainability Program which is designed to increase awareness of sustainability issues across the entire organisation including all stakeholders and supply chain as well as reduce the carbon footprint. Three times, in the past four years we have won awards, in this program.

29/08/2026

At XRX Business Centre, we believe the strength of our business comes from the people behind it. When passionate, dedicated individuals work together, great things happen.

Today, we’re proud to recognise the work anniversaries of some of our incredible team members.

Congratulations to Rick, Leah, Shane and Lyndsay

Thank you for your commitment, expertise, and the energy you bring to XRX every day. Your contributions make a genuine difference to our team and to the customers we support.

We’re proud to be part of the wider business technology community alongside:
FUJIFILM Business Innovation Australia | Access4 | CommBox Pty Ltd | Aussie Broadband

Quick question for business owners: how many different bills do you pay just to stay connected?Mobile. Landline. Interne...
28/08/2026

Quick question for business owners: how many different bills do you pay just to stay connected?

Mobile. Landline. Internet. IT support.

If you counted more than one, you're probably paying twice for things that could run through a single system, at a lower cost.
Read more 👇

Access4 FUJIFILM Business Innovation Australia Aussie Broadband

Running a business in North Queensland is a different game.The internet drops out and the tech guy can't get there for a...
07/08/2026

Running a business in North Queensland is a different game.

The internet drops out and the tech guy can't get there for a day. Wet season isn't a "maybe," it's a yearly certainty. And if your phone system goes down, your customers don't always have three other options to call instead.

We've been in Townsville and across North Queensland for over 40 years, and we know exactly what regional businesses are up against. Below is our honest piece about why technology choices matter more here, and what actually helps when things go wrong.

👉 Read more in comments below

You've got enough on your plate. Tell us what's not working, we'll take it from there.

FUJIFILM Business Innovation Australia Access4 Aussie Broadband

29/07/2026

Businesses that scale fastest aren't the ones with the best product.
They're the ones with the fewest things slowing them down.

XRX offers a range of office equipment, including FujiFilm Business Innovations Printers, Photocopiers, and Scanners, along with Access4 Business Phone Systems and Business-Grade NBN.

FUJIFILM Business Innovation Australia Access4 NBN Australia

22/07/2026

Here's a question most Townsville business owners can't answer:
If your internet went down right now for one hour, what would it actually cost you?

Not roughly, the real calculations
• Wages still running.
• Calls going unanswered.
• Jobs that can't be quoted.
• Customers who didn't wait and called someone else instead.

We put together the maths, and for most NQ businesses, it lands somewhere between $1,500 and $8,000 per hour!

85% of customers won't call back after a failed first attempt.

They move on. And in a city the size of Townsville, where reputation travels fast, and the customer pool is smaller than in Brisbane or Sydney, that's not just a bad day. It's a real cost.

There's also a North Queensland angle to this that doesn't get talked about enough. When something goes wrong with a national provider here, you're not waiting two hours for a technician like a business in a capital city would. You're waiting at least a day.

Maybe a week. That $8,000 per unproductive hour keeps running the whole time.

We wrote a plain-English breakdown of what downtime actually costs a typical NQ business, including a four-step calculator you can use to work out your own number right now.

Worth five minutes of your time if you're running a business in North Queensland. 👇

Access4 NBN Australia

A tradie in Townsville missed three calls last Tuesday.He was on the tools. His phone was in the ute. By the time he saw...
17/06/2026

A tradie in Townsville missed three calls last Tuesday.

He was on the tools. His phone was in the ute. By the time he saw the missed calls, two of them had no voicemail. The third left a message he didn't hear until the next morning.

All three were new enquiries. He followed up on one. The other two had already booked someone else.

This isn't bad luck. It's what happens when your business runs on a mobile number instead of a proper phone system.

No queue. No auto-attendant. No after-hours message. No way to know what you're missing.

We've written a no-fluff guide on the real cost of answering business calls on your mobile and what Townsville businesses are doing instead.

Worth a read if your phone setup hasn't kept up with your business. 👇

Access4

Real talk for NQ business owners: Do you actually know what your office printer costs you each month?Not just the lease ...
08/06/2026

Real talk for NQ business owners: Do you actually know what your office printer costs you each month?

Not just the lease or the toner, but the staff hours lost to jams and troubleshooting, the emergency freight on cartridges ordered in a panic, the repair callouts that keep coming back?

Most businesses we visit in Townsville can't answer that question. And when we run the numbers, the total is almost always a surprise.

Read the 5 quick signs your printer is quietly wasting money. A must-read if you're running a business in Townsville or across North Queensland.

🔗 https://www.xrx.com.au/5-signs-your-office-printer-is-quietly-wasting-money-townsville/

FUJIFILM Business Innovation Australia

Free toner delivery. Because printers shouldn’t slow down business.Some companies charge you every time your toner runs ...
02/06/2026

Free toner delivery. Because printers shouldn’t slow down business.
Some companies charge you every time your toner runs low.
We don’t.
No surprise toner invoices.
No waiting days for delivery.
No downtime while your team stands around the printer.
Just reliable printing, same-day toner delivery, and support that keeps your business moving.
That’s how managed print should work.

FUJIFILM Business Innovation Australia


14/05/2026

At XRX Business Centre, we believe the strength of our business comes from the people behind it. When passionate, dedicated individuals work together, great things happen.

Today, we’re proud to recognise the work anniversaries of some of our incredible team members.

Congratulations to Erin, Graham, Racheal and Ethan

Thank you for your commitment, expertise, and the energy you bring to XRX every day. Your contributions make a genuine difference to our team and to the customers we support.

We’re proud to be part of the wider business technology community alongside:
FUJIFILM Business Innovation Australia | Access4 | | NBN Australia

See less

Businesses lose customers in the seconds it takes to miss a call.When we need answers, we don’t wait around.We call the ...
12/05/2026

Businesses lose customers in the seconds it takes to miss a call.

When we need answers, we don’t wait around.

We call the next business. And the next. Until someone picks up.

A busy signal, on-hold music, dropped transfer, the "our phones are playing up again" moment… we are easily deterred. And we don't always call back.

✅ Keep your existing numbers
✅ Save up to 30% on your current setup
✅ Local Townsville technicians (same-day onsite if something goes wrong)

XRX Business Centre has been supporting Townsville and North Queensland businesses for 40+ years. We're not a call centre. We answer our phones.

👇 Find out if your office is ready. Take our free 2-minute readiness audit and get a no-obligation local quote.

🔗 https://www.xrx.com.au/modern-microsoft-teams-calling-for-townsville-and-north-queensland-businesses/

No pressure. No spam. Just clarity on what you could save.

Address

85 Denham Street
Townsville, QLD
4810

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+61747599499

Website

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