28/04/2023
🟢IMPORTANT ANNOUNCEMENT 📣 FROM nbn FOR Sky Muster® and nbn® Sky Muster® Plus CUSTOMERS THIS WEEKEND.
Nbn Update: Essential maintenance of nbn® Sky Muster® and nbn® Sky Muster® Plus network
nbn is planning to carry out essential work to uplift network resilience and the availability of nbn® Sky Muster® and nbn® Sky Muster® Plus services during 28 to 30 April 2023.
The work may result in short outages for existing services and also impact nbn’s ability to receive and process orders for satellite services during this planned work window. These service outages are planned for minimal impact on customers and are outlined below:
· one 2-minute service outage between 2am – 6am (AEDT) on Saturday, 29 April
· one 2-minute service outage between 2am – 6am (AEDT) on Sunday, 30 April.
Besides the two two-minute outages, any NTD that is rebooted during the maintenance windows may also experience delays in reconnecting to the network. Please avoid turning off your NTD during the maintenance windows.
We acknowledge the inconvenience caused by this activity, and we thank you for bearing with us while we perform this essential maintenance work.
Please contact your RSP if you experience any issues outside these timeframes.
