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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Microsolve

Name: Microsolve
Address: Suite 1, 1 Innovation Way, Wollongong, NSW, 2500, AU
Telephone: 1300 792 492

We’re here to help you improve efficiencies in your business. Get in touch today to see how we can work together to make IT your business advantage.

We're the partner that tells you the truth about your technology, delivers comprehensive solutions at fixed prices, and takes full accountability for outcomes that actually matter to your business! Our goal at Microsolve is to take away the stress, frustration and complexity of managing IT and business systems for companies of all sizes. To do this, we offer consulting services and IT solutions wh

ich provide your business with crucial IT products and support services which encompass
• IT Outsourcing
• Consulting
• Multi-Site Solutions
• Mobile Workforce
• Networks and Servers.

20/08/2026

AI in IT support is not about replacing people. It is about giving them better information, reducing delays, and helping them resolve issues more efficiently. Microsolve Assist is our solution for the next step in front-line IT support.

Our Operations Manager Ben, took some time to walk us through the benefits and features of the tool that we have uncovered so far.

Want to learn more about how Microsolve Assist is changing frontline IT support? Head over to our blog insights or check out our Sit Down With Dale episode on YouTube.

06/08/2026

This month on 'Sit Down With Dale' we discuss how AI is changing frontline IT support as we introduce our latest project: Microsolve Assist.

It's time we start to look beyond content generation and pop-up chatbots when we think of AI and its abilities. That's what we've been working towards with developers to improve the efficiency and accuracy of IT support that benefits both our clients and our technicians.

Watch the full interview via the link in our comments to see how AI and automation can create practical value in everyday operations. 👇

16/07/2026

Are you actually prepared if something goes wrong with your business data?

Protecting your data and keeping your business running is really about managing everyday risks. Just like grabbing a jacket when it’s windy or standing under cover in the rain, smart businesses put simple protections in place so they can keep going no matter what happens. ☔

The question is: have you put a “roof” over your data yet?

Watch the full interview by clicking the link in the comments to see how business continuity really works 👇

02/07/2026

How do you protect your data? 🤔

Protecting your business from a rainy day is no joke (despite what this picture might lead you to believe) and managing risks can make or break your organisation in a time of crisis. 😵‍💫

Our latest Sit Down With Dale episode is available on YouTube to discuss all things Data Protection and Business Continuity. Check it out in the link below! 👇

18/06/2026

What does collaboration look like for you and your team? 🤔

How many of these tools have you become acquainted with and used since lockdown? And how many do you think actually help you with your productivity whilst being cyber safe?

Listen to the full Sit Down With Dale episode on our Youtube for helpful tips and tricks to ensure your team's collaboration is efficient and secure. Click the link in the comments to watch more! 👇

09/06/2026

Sit Down With Dale's June Edition is now live on YouTube!

This month we discuss Team Collaboration in all its facets including how we can use all the tools at our disposal in the most effective and secure manner when teams are able to work from anywhere.

Click the link in the comments to watch the full video!

15/05/2026

Good security starts in the design phase and is built on deliberate choices at every layer. 🔒

The full episode of Sit Down With Dale explores how Microsolve approaches security across different facets of an IT environment, and how practical thinking and zero trust underpins a secure-by-design infrastructure.

Watch the interview on our Youtube through the link below 👇

07/05/2026

May's edition of Sit Down With Dale is now live on Youtube!

This month we discuss what it means to be "Secure-by-Design" and how we should be building security into every layer of our IT environments.

We cover the basics behind the foundations of the choice in IT tools, role-based access controls, zero-trust strategies and how to balance convenience with security.

Check out the full interview on our Youtube channel 'Microsolve IT' and head over to LinkedIn for our newsletter to read more on Designing IT Securely.

13/04/2026

What even is tech debt?

Great question! It's perhaps better described as 'Unmitigated risk debt' of systems that have outlived their recommended life-span but are still chugging away in a critical role within an organisation.

Maintaining these devices leads to costs that can pile up and blow out your IT budget. Understanding tech debt is key to making smarter, data-driven IT decisions, especially in lieu of EOFY.

Dale explains the ins and outs of IT Budget Strategies for this end of financial year in this month's episode of Sit Down With Dale. Check out the full video with the link below 👇

09/04/2026

As the end of financial year approaches, it's time to be reminded about what smart IT budgeting looks like, and assessing what's really delivering value in your business.

Risk is everywhere, especially when you're unaware of the lifecycles you're basing your operations on. Every IT asset from cabling to mobile devices, need to be tracked and assessed for risk before budgeting decisions are made.

Turn "replacement lists" into informed asset strategies this EOFY. Check out our full IT Budget Strategy episode of Sit Down With Dale on YouTube.

Address

Suite 1, 1 Innovation Way
Wollongong, NSW
2500

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

1300 792 492

Website

https://microsolve.com.au/

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