12/05/2024
We’re looking for a Senior UX Designer to lead on delivering intuitive, customer focused experiences designed across desktop and mobile.
Reporting into the UX Lead, this is a role requiring someone with excellent online experience, and who can confidently contribute to a project’s design activities from initial brief through to delivery.
As our Senior UX Designer, you’ll be a key part of the team and are expected to take the initiative in ensuring the customers’ needs and our client’s requirements are fully understood and met by the proposed solution. This is a practical role requiring someone with excellent technical ability who can lead and craft UX project deliverables across all phases of the design process, including running business requirements workshops, research and usability testing, and the creation of design artefacts such as journey maps, wireframes and prototypes.
What you’ll be doing:
• Designing and running product definition and UX requirements workshops
• Scoping and managing a variety of both qualitative and quantitative research
• Analyzing research data to identify and generate meaningful insights and behavioural patterns
• Using design thinking techniques to identify opportunity areas for new experiences, propositions, products and services, then help bring together the thinking around feasible, and viable solutions
• Creating design artefacts – e.g., personas, journey maps, storyboards, process flows, information architecture diagrams, wireframes, prototypes, etc.
• Communicating, defending and building consensus around the desired product strategy and/or suggested design approach
• Working closely with stakeholders, fellow designers, program managers and developers, contributing to the improvement of the design quality and final user experience
• Collaborating with Account Leads, Head of UX, Head of CX and clients as a part of the creative process, understanding business drivers and provide UX leadership to clients and internal teams
• Presenting and communicating your ideas and design
What we want from you:
• Significant proven experience, ideally at an agency
• Compelling portfolio that demonstrates high quality, best in class UX design
• Experience owning the full UX process, including running discovery phases (both internal and external and qualitative and quantitative research), and solving complex problems using design-thinking methods and techniques
• Solid information, interaction and experience design skills
• Ability to understand the array of technical constraints, user goals and business requirements that shape current and future developments
• Able to adapt to changing priorities, complexities and ambiguity
• Excellent client communication skills
• Strong portfolio is a must
Employment Status: Full Time
Workplace: Work at office/Hybrid (50% Remote) (SA- TH)
Salary: Negotiable
Festival Bonus: 2
Leave Policy: Annual Leave Encasement. Unlimited Tea, Coffee & Snacks. Paternity and Maternity Leave.
Email your portfolio and updated CV with a current number at [email protected] .
