10/12/2025
Job Title: Technical Support Engineer (Hosting & Servers)
Company: Store Republic
Location: AWR NIB Tower, House: 99, Block-C, Road-11, Banani, Dhaka
Apply Email: [email protected]
Last Date of Application: 20 December 2025
About the Company
Store Republic is a growing web hosting and cloud solutions provider, delivering reliable, secure, and high-performance services to clients worldwide. We are looking for a skilled and motivated Technical Support Engineer to join our support team.
Job Responsibilities
Provide technical support for web hosting, domain, and server-related issues
Troubleshoot Linux/Windows server problems
Manage shared, VPS, and dedicated hosting environments
Handle DNS, SSL, email, and website configuration issues
Monitor server performance and resolve downtime incidents
Assist customers via ticket, chat, and email support
Maintain documentation for support procedures
Required Skills & Qualifications
Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)
Strong knowledge of Linux (Ubuntu/CentOS) and basic Windows Server
Experience with cPanel/WHM, Plesk, or similar control panels
Understanding of DNS, HTTP/HTTPS, FTP, SMTP, and MySQL
Basic knowledge of web servers (Apache/Nginx)
Ability to work in shifts and handle pressure
Preferred Skills
Experience with cloud platforms
Knowledge of Docker and virtualization (KVM/VMware)
Scripting knowledge (Bash/Python)
Salary & Benefits
Competitive salary (based on experience)
Performance bonuses
Friendly and professional work environment
Career growth opportunities
How to Apply
Interested candidates are requested to send their CV to [email protected]
with the subject line:
“Application for Technical Support Engineer”
Office Address:
AWR NIB Tower, House: 99, Block-C, Road-11, Banani, Dhaka