17/02/2026
Job Title: Operations Analyst – Revenue Cycle & Payment Reconciliation
Job Overview
We are seeking a highly analytical and detail-oriented Operations Analyst to support revenue cycle operations through accurate reconciliation of customer bank deposits and insurance remittance payments. This role plays a critical part in ensuring that incoming funds are properly identified, matched, and posted to the correct patient encounters.
The ideal candidate enjoys problem-solving, working with structured financial data, and identifying patterns across complex transaction records. This is an excellent opportunity for professionals looking to grow within healthcare operations and revenue cycle management.
Key Responsibilities
Check Hunting & Payment Research
Investigate unmatched bank deposits and identify corresponding insurance remittance payments using SQL queries, internal systems, and insurance portals.
Analyze payer-specific remittance patterns to improve matching efficiency and accuracy.
Escalate complex or irregular reconciliation cases that fall outside known patterns.
Collaborate with the EOB and payment posting teams to resolve discrepancies impacting revenue recognition.
Payment Posting Support
Assist in determining how matched payments should be allocated to specific patient encounters.
Ensure accurate data handoff from reconciliation workflows to posting operations.
Support revenue recognition processes by maintaining high data accuracy standards.
Deposit Slip & Check Documentation Management
Transcribe deposit slips and check PDFs into structured, auditable formats.
Maintain clean, organized, and complete datasets for downstream reconciliation and posting workflows.
Ensure documentation integrity for compliance and audit readiness.
Required Qualifications
Technical Skills
Strong proficiency in SQL (required).
Proficiency in Microsoft Excel, including VLOOKUP/XLOOKUP, pivot tables, formulas, and data filtering.
Experience working with structured datasets and financial transaction data.
Education
Bachelor’s degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or a related field.
Preferred Qualifications
Experience with Revenue Cycle Management (RCM) systems.
Familiarity with EOB/835 reconciliation processes.
Understanding of billing automation rules and healthcare payment workflows.
Prior experience in healthcare revenue cycle operations.
Core Competencies
Strong attention to detail with an investigative mindset.
Ability to work independently and follow standard operating procedures with high accuracy.
Excellent written and verbal communication skills.
Adaptability to evolving operational requirements.
Ability to manage multiple priorities in a fast-paced environment.
Strong accountability and commitment to data integrity.
Information Security & Compliance
Employees are expected to adhere to organizational information security policies, including safeguarding financial and healthcare data from unauthorized access, disclosure, modification, or destruction. Any potential or confirmed risks must be promptly reported in accordance with internal compliance procedures.
This role offers the opportunity to build deep expertise in healthcare financial operations while strengthening analytical and data reconciliation skills in a structured, process-driven environment.