Softvalley Solutions

21/01/2021

Skills:
Good communication skills in English
Experience in WordPress or Drupal development
Experience in GIT, New Relic data, Redis, Solr

Responsibility:
The primary responsibility is to provide technical guidance and platform information to customers. This includes reviewing log files, New Relic data, codebase structure/contents and identifying potential points of failure, as well as areas of improvement. Additionally, you will be involved in:
Contributing to documentation
Assisting with testing Pantheon products and tools (i.e. Terminus, Quicksilver)
Maintaining and enhancing Customer Relationships
Providing CMS expertise to new and existing customer groups.
You’ll act as the key liaison between our clients and our internal teams, with the aim of enhancing the customer experience so that everyone gets the most out of the company’s services.

Salary: Based on experience
Office Location: Remote

please send me your resume with cover letter at [email protected]

21/01/2021

https://www.softvalleysolutions.com

Welcome to SoftValley Solutions

11/01/2021

What You’ll Be Doing
Contributing to the documentation that enables our teams and our customers to self-serve
Collaborating with Product & Engineering and advocating for improvements to our processes and platform
Resolving highly-technical WordPress, Drupal, and platform-related questions via live chat, ticket, and/or teleconference call
Leading technical interview rounds and providing clear, detailed feedback on candidates as we continue to accelerate the growth of our team
Guiding, mentoring, and developing current and new Customer Success Engineers as they improve their knowledge of our platform

What We’ll Expect From You
Subject-matter expertise with WordPress and/or Drupal
Deep understanding of PHP, Composer, MySQL/MariaDB, Git, and the command line
Comprehensive understanding of PHP-FPM workers and performance tuning (PHP & MySQL/MariaDB)
Knowledge of and experience using Content Delivery Networks and caching (Redis, filesystem)
Experience diagnosing, troubleshooting, and resolving common web server issues using standard log files
Highly self-motivated with the ability to work both collaboratively and independently with a high degree of autonomy
Ability to clearly and effectively communicate across various mediums (live chat, ticket, Slack, Zoom, Google Meet)

What Will Make You Stand Out
Current or prior experience in a customer-facing senior, technical lead, agency, or consultant role
Experience developing for and/or contributing to WordPress or Drupal core, plugins, or themes
Active and engaged member of one or more WordPress and/or Drupal communities
Knowledge and use of New Relic to identify areas of performance improvement in a production environment
Experience developing headless NodeJS and/or AngularJS web applications

What We Offer
Career growth opportunities, with ongoing guidance, mentorship, and development
Opportunities to attend WordPress, Drupal, and similar conferences
Flexible vacation time
Maternity & Paternity leave
Company laptop (MacBook Pro)

Please send me your CV at [email protected]. To know more about the company and position, please visit pantheon.io

10/01/2021

We are looking for Pantheon Systems Inc

This is a full-time, remote position.

What You’ll Be Doing
Contributing to the documentation that enables our teams and our customers to self-serve
Collaborating with Product & Engineering and advocating for improvements to our processes and platform
Resolving highly-technical WordPress, Drupal, and platform-related questions via live chat, ticket, and/or teleconference call
Leading technical interview rounds and providing clear, detailed feedback on candidates as we continue to accelerate the growth of our team
Guiding, mentoring, and developing current and new Customer Success Engineers as they improve their knowledge of our platform

What We’ll Expect From You
Subject-matter expertise with WordPress and/or Drupal
Deep understanding of PHP, Composer, MySQL/MariaDB, Git, and the command line
Comprehensive understanding of PHP-FPM workers and performance tuning (PHP & MySQL/MariaDB)
Knowledge of and experience using Content Delivery Networks and caching (Redis, filesystem)
Experience diagnosing, troubleshooting, and resolving common web server issues using standard log files
Highly self-motivated with the ability to work both collaboratively and independently with a high degree of autonomy
Ability to clearly and effectively communicate across various mediums (live chat, ticket, Slack, Zoom, Google Meet)

What Will Make You Stand Out
Current or prior experience in a customer-facing senior, technical lead, agency, or consultant role
Experience developing for and/or contributing to WordPress or Drupal core, plugins, or themes
Active and engaged member of one or more WordPress and/or Drupal communities
Knowledge and use of New Relic to identify areas of performance improvement in a production environment
Experience developing headless NodeJS and/or AngularJS web applications

What We Offer
Career growth opportunities, with ongoing guidance, mentorship, and development
Opportunities to attend WordPress, Drupal, and similar conferences
Flexible vacation time
Maternity & Paternity leave
Company laptop (MacBook Pro)

Please send me your CV at [email protected]. To know more about the company and position, please visit pantheon.io

27/03/2020

The primary responsibility is to provide technical guidance and platform information to customers. This includes reviewing log files, New Relic data, codebase structure/contents and identifying potential points of failure, as well as areas of improvement. Additionally, you will be involved in:

Contributing to documentation
Assisting with testing Pantheon products and tools (i.e. Terminus, Quicksilver)
Maintaining and enhancing Customer Relationships
Providing CMS expertise to new and existing customer groups.
You’ll act as the key liaison between our clients and our internal teams, with the aim of enhancing customer experience so that everyone gets the most out of the company’s services.

23/09/2018

Job for devops:

Key Competencies and Qualifications:
• Proven track record working with agile methodologies and software development lifecycle processes
• Strong knowledge and experience employing CI/CD (Continuous Integration/Continuous Delivery) methodologies and tooling
• Experience designing, implementing and deploying cloud-native applications
• Deep background and experience with containerization, orchestration engines, and application definition tools – minimally Docker, Kubernetes, and HELM required
• Well versed in DevOps methodologies and culture in addition to experience with various toolchain applications (VSTS, Artifactory, Jenkins, Bamboo, GIT, Ant, Maven, Puppet, CHEF, Ansible, JIRA, etc)
• Design, development, and keen comprehension of application security best practices, data protection principles, and authentication protocols (SAML, OAuth, and LDAP)• Experience designing and implementing APIs using an API First approach in addition to expertise in API related technologies such as SOAP, JSON, XML, REST, Swagger, RAML, and WSDL.
• Excellent comprehension of API Management concepts and experience using API Management solutions namely Google Apigee, CA Layer 7, IBM API Connect, or Mulesoft
• Highly with back-end programming languages: Go, , , , and
• Proficient using JavaScript libraries and frameworks such as , , and
• Disciplined yet creative approach to problem-solving
• A strong curiosity-driven desire to become an expert
• Ability to manage multiple work streams while maintaining the high level of customer satisfaction
• Excellent written, verbal, and presentation skills
• Ability to work effectively in a dynamic highly visible environment
• High level of ownership and accountability

Salary: 100000 BDT +
Job type: remote
Interested send me resume at [email protected]

11/11/2017

WE NEED Customer Technical Support Engineer BLOOD!

Key Responsibilities:
1. Answer customer inquiries, both written and over the phone in a professional and empathetic manner, representing the company in a positive and proactive manner.
2. Respond to phone, email, and web ticket customer issues in a timely, accurate and consistent manner.
3. Provide troubleshooting assistance, problem replication/duplication and documentation to QA and product development to assist in root cause analysis and resolution of customer issues.


Qualifications:
1. Degree in Computer Science or Information Systems or equivalent work experience
2. 3+ years’ experience in direct technical customer support role in a software/networking/security company
3. Cross-platform knowledge of , , and
4. Experience with mobile application development technologies and concepts, including but not limited to , , js, Java , and .
5. Knowledge of client/server technology
6. Experience in network connectivity & communication protocols
7. The ability to flourish working in an international company with coworkers from all areas of the globe is a must.