08/06/2023
Job Title: E-commerce Executive
Company: Autonomy Tech Bangladesh Ltd.
About the Company:
Autonomy Tech Bangladesh Ltd. is a leading software company in Bangladesh, dedicated to helping businesses define and enhance their brands. We provide exceptional services with attractive design and user-friendly programming, enabling our clients to excel in the competitive world of e-commerce. As an Ecommerce Executive, you will play a crucial role in managing and optimizing our clients' online stores, ensuring seamless operations and exceptional customer experiences.
Job Responsibilities:
✅Upload products on e-commerce websites.
✅Process orders, handle product billing, schedule shipping, and ensure timely delivery to customers.
✅Respond to customer inquiries and provide committed support via email, messenger, and phone.
✅Maintain accurate records of customer interactions and update relevant information.
✅Generate monthly reports, analyze sales performance, and explore marketing strategies for product promotion.
✅Maintain customer satisfaction by promptly addressing their concerns and resolving any issues.
✅Manage Stock updates of the vendor's products.
Requirements:
✅Bachelor's or equivalent degree
✅Minimum of 1 year of experience in an e-commerce role.
✅Strong understanding of online marketplaces, e-commerce platforms, and online store management.
✅Proficiency in communication and customer service skills.
✅Detail-oriented with excellent organizational and problem-solving abilities.
✅Knowledge of content writing and graphics is a plus.
✅Proper knowledge of MS Word and Excel.
Employment Status: Full-time
Educational Requirements:
Running students/Graduates
Experience Requirements:
At least 1 year of experience
Freshers are also encouraged to apply.
Additional Requirements:
Minimum age of 18 years.
Males and females both are allowed to apply.
Job Location: Dhaka, Bangladesh
Salary: Tk. 12000 - 25000 (Monthly) (depends on expertise)
Compensation & Other Benefits: Provident fund, Weekly holidays, in-house launch, 2 Festival bonus
Office: House #378, Road-06, Avenue-03, Mirpur DOHS, Dhaka 1216, Dhaka, Bangladesh
To apply for the position of E-commerce Support Executive, please send your updated CV to [email protected]. We look forward to reviewing your application and considering you for this opportunity.