04/05/2026
Dear customers,
We are currently experiencing an outage with all services related to the 91GEN area. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible.
Please find all details below:
Start*:
04/05/2026 01:39
End*:
TBC
Duration:
TBC
Impacted services:
All services
Affected Areas**:
91GEN: all zones affected
EDIT: According to our first research the issue is likely related to an unannounced maintenance by our network delivery partner Proximus, which damaged the interconnect hardware. They currently have teams investigating and resolving this issue, and expect it should be finished before 06:00*.
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Dear customers, We are currently experiencing an outage with all services related to the 91GEN area. Our Network Operations team is investigating this outage
