TAS Communications

06/21/2019

05/17/2019

This week our Employee Spotlight is on Damian Hugh! With 5 years of service at Alarm Systems, Damian is your guy for IP video cameras, access control and intrusion detection for small to medium size business. He’s also a fun guy to have around the office with a good sense of humour and some daily sports banter. He’s extremely proud of his beautiful family, Kate, Lucas and Gwen! Thank you for being part of our growing team Damian! We look forward to another great 5 years!

04/26/2019

Employee Spotlight on Lenora Cooper, a Level Two Customer Service Representative! Here's what Lenora has to say about working at TAS:

"I would like to tell you my journey thus far with T.A.S. Communications. I was unemployed at the time and I was getting pretty desperate with the jobs I was applying for. I was working with an employment agency who received an email about an opening with T.A.S. I felt very confident in applying for the position based upon my many years in the call center industry as I already possessed strong customer service skills, a fabulous attitude and strong work ethic. From the time I stepped through the door to the time I was hired" with the company I was made to feel welcome and was put at ease right away. In the 2 years I have been here I have definitely become an active team member and just recently was promoted to a Level 2 Customer Service Representative. I enjoy being part of the T.A.S. family and representing such a fabulous company. With continuing successes I hope to continue to be an employee for years to come and to welcome each challenge with an open mind.

On a personal note I am doting aunt of 2 adorable nieces and a nephew which I happily spoil with gifts and love. They have me wrapped around their little fingers that is for sure! I live with my ferocious snuggler of a cat Nala and my eldest niece Bee. I enjoy family time, reading and crocheting."

We are so happy to have you with us, Lenora!

04/26/2019

03/22/2019

Requirements:

• Completion of High School
• College/Vocational/Technical training an asset
• Computer and technology knowledge
• Able to work with Windows/Advanced Windows Operations/Visual Basics/Crystal Reporting/Excel
• Working with XML an asset
• Knowledge and ability to work with SQL
• Knowledge and ability working with statistical data/KPI's
• Client Services experience an asset

Essential Skills:

• Above average oral and written communication
• Ability to communicate and write reports for all audiences
• Above average keyboarding skills
• Problem solving skills/Critical thinking/Decision Making
• Attention to Detail
• Good organizational skills; ability to prioritize tasks
• Ability to work under pressure and meet tight deadlines
• Ability to work in a fast-paced environment
• Ability to remain calm, think clearly while remaining professional in emotionally charged situations
• Exercise good judgment when supervision is minimal
• Significant use of memory and finding information
• Open to continuous learning
• Initiative
• Focused
• Ability to work flexible scheduling including days, evenings, weekends and stat holidays
• Customer Service experience

Job Duties:

• Design and scripting of client accounts
• Maintaining and updating scripts, spreadsheets, all account information
• Dealing with and maintaining client and internal requests with scripting of accounts, client changes, account & billing information, client concerns
• Research of new technology and software
• Processing data in report form
• Knowledge of Customer Service Representative position/duties
• All other duties as required

03/22/2019

We're looking for Systems Support to add to our team.Does this sound like you, or someone you know? Let us know!

03/08/2019

We are grateful for all the strong, powerful, resilient women that we work with, and celebrate with them on 'sDay

02/28/2019

Could this be perfect for you? Let us know! We'd love to hear from you!

02/21/2019

It was an emotional morning here at TAS Communications and Alarm Systems as we recognized Kristin Crowe and all the good works she does!

02/20/2019

We are so happy to be able to work with Denise!

This week, our spotlight is on 15 year employee, Denise Reynolds. Denise has recently assumed a new role as our 'Director of Employee Engagement'. A few words from Denise...

"This year marks my 15 year anniversary with TAS Communications and Alarm Systems. I started here at the Bridge Street location working out of the basement, creating and documenting processes. Throughout my 15 years I have had many responsibilities and roles, but what kept me here and keeps me coming back are the wonderful group of people, our team, and our clients both locally and globally. I am very grateful and honored to be with such an amazing team of people at T.A.S., Alarm Systems and Falcon Security.

On a personal note, I am Grandma to my two adorable grandchildren, Lennox and Arly. Todd (my husband) and I enjoy working around our home, riding our Motorbike and our new little puppy Takoda."

02/19/2019

We're looking for someone to join our team in Systems Support! Does this sound perfect for you or someone you know? Drop us a line!