Peace Region Internet Society

07/28/2026

07/08/2026

Update on July 10th at 8:30AM - The cable outage has been resolved, and all services have been fully restored.

We thank everyone for their patience and understanding while fibre teams worked to resolve the issue. We appreciate your support.

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Update on July 9th at 4:30PM - Fibre contractors continue to make progress with the repairs. Estimated repair time is later this evening.

Update on July 9th at 1:00PM - Fibre contractors continue to splice but progress is slowed due to having multiple carriers working in the same space. The fibre technicians estimate to have splicing completed this evening.

Update on July 9th at 8:30AM - Crews have worked through the night to repair the cable. They are currently on the last of the 3 repairs out of a single manhole. Due to the multiple crews from different providers working in a confined space and the large number of fibres to repair, work is taking longer than expected.

Update at 3:45PM - The crews that are on site are working through the repairs. They are estimating that repairs will be complete around 11PM, however there could be additional complications.

Update at 1:00PM - Fibre contractors have pulled in enough slack to begin repairs. The cables are being prepared for splicing. An Estimated Time of Repair has not yet been provided.U

07/08/2026

Update at 11:00AM - Fibre crew continues working on a restoration plan. Teams are currently checking manholes outside the building to look for slack to see if there is enough slack to use for repairs to place a temporary fibre optic splice closure inside the building. Teams have accessed two vaults outside and is currently checking the third.

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Update at 8:25AM - The damage has been located in Edmonton, and is extensive. A construction company has cut and removed 24 ducts while working on a building. There are other providers and utility companies affected as well that will add more complexity to the situation. The crew on site is working on an ETA

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Please be advised that our cable internet services are currently down due to a fiber cut with our provider. A crew is currently investigating and working on a repair. Thank you for your patience.

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06/29/2026

We will be closed July 1st for Canada Day and will be back in the office Thursday, June 2nd. The network will continue to be monitored during this time.
Enjoy the Day!!! 🇨🇦

03/09/2026

Update - 5:00PM
We have temporarily restored power to the Wabi Hill tower and internet services are currently back online.

As BC Hydro is not expected to restore power services until tomorrow afternoon, internet services may go down again. Our team will make a second trip to the tower site this evening and deploy a generator in hopes of preventing another outage from occurring tomorrow.

We will monitor the situation and thank you for your continued patience!

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03/08/2026

Please be advised that we are currently having an outage in Chetwynd and Progress due to a power outage from the wind storm last night. Crews are currently working to restore the power to the tower site. Thank you for your patience!

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12/30/2025

All internet services in Hudson's Hope have been restored!

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Service Outage Notice – Hudson’s Hope Area

*UPDATE*
BC Hydro has dispatched a crew to the Bullhead site. We anticipate that power will be restored by the end of the day.

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Due to a power outage at our Bullhead Mountain tower site, internet services in the Hudson’s Hope area are currently offline.

BC Hydro is aware of the outage; however, a crew has not yet been assigned and no estimated restoration time has been provided at this point.

We will continue to monitor the situation closely and will share updates as soon as more information becomes available. Thank you for your patience.

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