Diabsolut

Diabsolut Salesforce Summit Partner. Outcomes, Engineered. All Things Service, Solved.

We design and deliver intelligent Salesforce systems that drive real outcomes. 20+ years of experience connecting data and automating work—powered by Delivery Intelligence™. Diabsolut helps organizations modernize the service workflows that support customers, technicians, and professional services teams. As a Salesforce Summit Partner and Certinia expert, we streamline operations, improve data quality, and prepare teams for safe, scalable AI. From customer service to field operations to PS delivery, we make your service operations work — smoothly, efficiently, and at scale.

What if scaling your services operations didn’t require adding more headcount?For one global cybersecurity leader, manua...
10/26/2026

What if scaling your services operations didn’t require adding more headcount?

For one global cybersecurity leader, manual processes and disconnected workflows were creating inefficiencies that made growth harder to manage.

By partnering with Diabsolut, they transformed their Certinia environment into a more scalable, automated operation—helping the team:

- Recover 30+ hours every month
- Eliminate spreadsheets from services estimation
- Streamline and automate key operational processes
- Reduce risk through proactive release management

The result? A stronger foundation built to scale with the business.

👉 See how they did it in the full success story:
EN: https://bit.ly/4htYfcC
FR: https://bit.ly/45e7G8R

Digital-first used to be the differentiator. Now it's just the baseline. Salesforce Ben's Tim Combridge argues the era o...
10/23/2026

Digital-first used to be the differentiator. Now it's just the baseline. Salesforce Ben's Tim Combridge argues the era of digital transformation — the pandemic-fueled boom that built the modern Salesforce ecosystem — is well and truly behind us, and the next boom is already underway in the form of AI.

Worth a read if you're thinking about where the next decade of Salesforce work actually goes 👇

The era of Salesforce digital transformation is over. Discover how to pivot from digital-first to the new AI era.

Vous gérez encore des projets, des ressources et la livraison avec des outils déconnectés et des feuilles de calcul?  La...
10/22/2026

Vous gérez encore des projets, des ressources et la livraison avec des outils déconnectés et des feuilles de calcul?

La bonne solution d'ASP peut transformer la visibilité, la prévision, l’utilisation et l’efficacité opérationnelle dans l’ensemble de votre organisation de services.

Dans ce guide :
• Évaluation de préparation à l'ASP
• Comparatifs de fournisseurs
• Aperçus sur l’IA et l’automatisation pour 2026
• Cadres de mise en œuvre et de ROI

Obtenez le guide et prenez votre prochaine décision sur l'ASP en toute confiance.
https://bit.ly/4pBqqsu

Meet Phil King, Outcomes Advisor at Diabsolut. 👋Phil joined us in September to work with our clients across the UK, brin...
10/21/2026

Meet Phil King, Outcomes Advisor at Diabsolut. 👋

Phil joined us in September to work with our clients across the UK, bringing 30+ years of software sales experience and a standout track record at IBM and Salesforce. Since then, he’s been focused on helping UK organisations connect their goals to real, measurable results.

If you’re thinking about how to get more from your Salesforce investment, Phil is a great person to talk to.

Welcome to the team, Phil!

Which PSA approach will still make sense in three years? If your team is weighing whether to stay with your current PSA,...
10/20/2026

Which PSA approach will still make sense in three years? If your team is weighing whether to stay with your current PSA, optimize what you have, or make a change, this conversation is worth 30 minutes.

Join Diabsolut and Certinia for a live fireside chat: Switching PSAs Without the Guesswork. We’ll dig into what services firms should be evaluating now, how AI on Salesforce is changing bid-to-invoice operations, and hear a customer story on why one services firm made the switch.

Thursday, Nov. 5 | 12:00 to 12:30 pm EST
Save your seat: bit.ly/4rGh8fI

A Salesforce environment can grow with your business — but without the right governance, that growth can quickly create ...
10/19/2026

A Salesforce environment can grow with your business — but without the right governance, that growth can quickly create complexity.
For Vermont Gas Systems, years of organic growth led to challenges around data quality, consistency, and scalability.
Diabsolut conducted a comprehensive Salesforce Health Check, identifying opportunities to simplify the architecture, redesign the data model, and establish stronger governance.
The result? A cleaner, more reliable Salesforce foundation built to support what comes next.

See how Vermont Gas Systems strengthened its Salesforce environment with Diabsolut.
EN: https://bit.ly/4xpMI39
FR: https://bit.ly/3RgR6C9

AI is spreading through enterprises faster than anyone can govern it. That was the starting point for our session at Sal...
10/16/2026

AI is spreading through enterprises faster than anyone can govern it. That was the starting point for our session at Salesforce AIforce World Tour London this week.

Our CEO, Stephen Timms Timms, joined Hayal Koc and Tereze Gaile of Salesforce for “From AI to ROI with Agent Fabric,” a look at how the AI control plane for trusted action and governance across any agent or system drives measurable ROI.

Thank you to Hayal, Tereze and Nico, and to the entire Salesforce team for having us!

If you’re wondering what happened to Agentforce Sales, Agentforce Service, or Agentforce Marketing — you’re not alone.Fo...
10/14/2026

If you’re wondering what happened to Agentforce Sales, Agentforce Service, or Agentforce Marketing — you’re not alone.

Following Dreamforce 2026, Salesforce has brought back several familiar product names, including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and Revenue Cloud.
But don’t say goodbye to Agentforce just yet.

So, what changed? What stayed? And what do all the new names actually mean?
We’ve put together a simple guide to help you navigate Salesforce’s latest naming updates without the confusion.

👉 Read the full breakdown:
https://bit.ly/4ATB0jI

Where would you even start with agentic AI?Most teams don't need a full transformation plan. They need to know which sin...
10/13/2026

Where would you even start with agentic AI?
Most teams don't need a full transformation plan. They need to know which single function — staffing, billing, delivery, scheduling — is costing them the most time, and what's realistic to fix first.

That's what this is for. Pick your industry segment, tell us the systems you run today, and answer five questions about the function that's costing you the most. In about 5 minutes, you'll get a maturity read and the agents worth building first.

No sales call required to find out where you stand.

Map your roadmap: diabsolut-agentic-mapping.scoreapp.com

Grateful for collaboration, creativity, and community. 🧡 Joyeux Action de grâces !__________________________________Reco...
10/12/2026

Grateful for collaboration, creativity, and community. 🧡 Joyeux Action de grâces !
__________________________________
Reconnaissants pour la collaboration, la créativité et l’esprit de communauté. 🧡 Joyeuse Action de grâces !

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H9P2W9

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