Riva International

Riva International Riva makes CRM more powerful, easy, and smarter for enterprise organizations in regulated industries

Riva offers innovative technology and data operations to help sales, marketing, and service professionals in regulated industries deepen customer relationships and meet strategic goals. Our Relationship Engine securely and intelligently conditions, curates, and synchronizes customer data so that it gets placed into the right context – whether that is a long-term relationship, a busy inbox or calendar application, or a complex multi-platform enterprise environment. Riva’s solutions make leading CRM platforms and business applications like Outlook, Exchange, and Google Workspace interoperable – securely and at scale. By doing so, we deliver a reliable, compliant, and actionable Customer 360 to 850+ global enterprises.

10/22/2026

Your sales team wasn’t hired for data entry. Yet accurate CRM context too often relies on manual updates.

According to Forrester, B2B sales reps spend 28% of their time on admin tasks, leaving less time for the customer conversations they were hired to have.

Riva helps reduce that burden by reliably syncing email, contacts, and calendar activity to CRM at scale, while allowing teams to keep working in the tools they already use.

In Forrester’s Total Economic Impact™ analysis, organizations using Riva achieved 374% ROI and saved 95,000 hours.

Download the full Forrester report to learn more:
https://na3.hubs.ly/y0GS5-0

October Riva Report is here! 🎃 In this edition:✔️ Product Spotlight: Access client context without leaving your inbox✔️ ...
10/20/2026

October Riva Report is here! 🎃 In this edition:

✔️ Product Spotlight: Access client context without leaving your inbox
✔️ AI-Powered Email Summary - no more reading through lengthy email threads
✔️ Meeting Intelligence: Turn meetings into CRM-ready insights - Free Trial
✔️ Building targeted recipient lists with a single prompt

Read the full Riva Report:
https://na3.hubs.ly/y0GLXf0

😳 Missed the October 1 deadline for Microsoft EWS retirement? It's not too late to maintain access, but you need to act ...
10/09/2026

😳 Missed the October 1 deadline for Microsoft EWS retirement? It's not too late to maintain access, but you need to act quickly.

If you rely on EWS to sync emails, contacts, and activities between Exchange Online and Dynamics CRM on-premises, Microsoft's phased rollout will eventually cut off your sync, creating CRM data gaps and compliance risks.

Know your options and have a transition plan in place before the hard deadline.

Learn more in our blog:
https://na3.hubs.ly/y0FNkm0

🧩 Still piecing together meeting notes after every call?Riva’s Meeting Intelligence solution automatically generates sum...
10/06/2026

🧩 Still piecing together meeting notes after every call?

Riva’s Meeting Intelligence solution automatically generates summaries, action items, and next steps, syncing it all directly into your CRM.

No more scrambling for context. Connect insights to the right CRM records and prepare for better meetings faster, while keeping customer data secure.

And now for a limited time, you can request a free trial and see firsthand how Riva turns meetings into trusted intelligence.

Request a Free Trial:
https://na3.hubs.ly/y0FBqN0

⏰ First deadline is almost here for the Microsoft EWS retirement.On Oct. 1, 2026, Microsoft begins blocking EWS in Excha...
09/29/2026

⏰ First deadline is almost here for the Microsoft EWS retirement.

On Oct. 1, 2026, Microsoft begins blocking EWS in Exchange Online. If you're using EWS to sync emails, contacts and activities between Exchange Online and Dynamics CRM on-premises, it's not too late to take action.

Learn how the change might impact you, and explore your options for maintaining complete, reliable CRM data.

Read our blog:
https://na3.hubs.ly/y0D_050

Dreamforce 2026 was a blast ⚡It was an incredible week connecting with Trailblazers, customers and partners on the futur...
09/25/2026

Dreamforce 2026 was a blast ⚡

It was an incredible week connecting with Trailblazers, customers and partners on the future of CRM-ready intelligence and putting AI to work. From bold ideas to practical conversations (plus 🔥 Dreamfest ft. Usher & Gwen Stefani), we’re thrilled to have been a part of the experience.

Thank you again to Benjamin Kazan, AVP, Information Systems at Manulife global wealth and asset management (GWAM), for taking the stage with our Co-Founder and CEO, Stéphane Zanoni, discussing how you can use connected data and AI to reduce seller friction and serve clients more effectively.

A few takeaways:

⚡ AI success is about more than adoption or time saved – it's about how that capacity improves client engagement.

⚡ Trusted AI starts with reliable customer context – syncing emails, contacts and meetings to the CRM gives teams and AI a more complete client story.

⚡ AI must fit into real workflows – the biggest impact happens when intelligence is built into the tools teams already use.

These themes, and Salesforce’s vision for AIforce, align with what we’re building at Riva – bringing AI and trusted business context together wherever you work, so you can strengthen client relationships.

Thanks to everyone who stopped by, picked up a Mystery Box, and shared your day-to-day challenges. We’re energized to help you on your CRM and AI journey.

See you next year! 🚀

Learn more – Dreamforce recap:
https://na3.hubs.ly/y0DL610

🤝 AI success is about more than adoption or time saved. It’s about using that extra capacity to create better client exp...
09/23/2026

🤝 AI success is about more than adoption or time saved. It’s about using that extra capacity to create better client experiences.

At Dreamforce 2026, Benjamin Kazan, AVP of Information Systems at Manulife global wealth and asset management (GWAM), joined our Co-Founder and CEO, Stéphane Zanoni, in a live session that explored how to apply AI in a way that gives sellers more time and better context to serve clients.

Our latest blog highlights five lessons from the discussion that will help you keep AI innovation grounded in human outcomes.

Check out the blog:
https://na3.hubs.ly/y0DzgG0

Dreamforce 2026 brought together an important conversation about the future of AI and the seller experience.Riva was pro...
09/18/2026

Dreamforce 2026 brought together an important conversation about the future of AI and the seller experience.

Riva was proud to take the stage with Benjamin Kazan, AVP, Information Systems at Manulife, alongside our Co-Founder and CEO, Stéphane Zanoni, to discuss a simple but powerful idea: AI delivers its greatest value when it helps advisors spend more time building trusted client relationships.

A few themes stood out:

💡 AI should strengthen, not replace, the human connection at the heart of financial services.

💡 Trusted, relevant client context helps advisors prepare, act with confidence, and follow through.

💡 Success is not only about adoption or time saved; it’s about how that capacity improves client engagement.

💡 Employee experience, thoughtful change management, and clear guardrails all matter as AI evolves.

Thank you to Manulife, and especially Benjamin, for sharing your perspective and helping make this such a meaningful discussion.

We’re also deeply grateful to the customers who continue to partner with Riva. Your trust and collaboration help shape our vision for AI that is grounded in trusted client context within the CRM.

Riva delivers that context, giving AI the reliable foundation it needs to reduce administrative friction and help client-facing teams focus on the conversations that matter most.

That’s the future Riva is working to enable: AI that helps organizations build stronger, more informed, more impactful client relationships.

Learn more about how we bring trusted customer context into your flow of work:
https://na3.hubs.ly/y0D3qS0

📣 Don't miss the Riva and Manulife live session TODAY at Dreamforce!Benjamin Kazan, AVP, Information Systems at Manulife...
09/17/2026

📣 Don't miss the Riva and Manulife live session TODAY at Dreamforce!

Benjamin Kazan, AVP, Information Systems at Manulife, joins our Co-Founder and CEO, Stéphane Zanoni, to discuss how connected data and AI can be used to reduce seller friction and strengthen client engagement.

📅 Today, Sep 17 at 10:30 AM PST
📍 Moscone West, L2, Theater 4

Add it to your calendar:
https://na3.hubs.ly/y0CQWw0

Come ready to learn about trusted client context and keeping human connection at the center of your AI initiatives.

See you there! 👋

Meet   at   2026 🚀Big news today! Salesforce has announced AIforce, bringing Salesforce data, workflows and business log...
09/15/2026

Meet at 2026 🚀

Big news today! Salesforce has announced AIforce, bringing Salesforce data, workflows and business logic into the AI tools where people already work.

But that future depends on strong CRM context.

Riva helps turn client context across meetings, emails, calendars and conversations into trusted CRM intelligence, so AI can deliver more relevant insights and actions.

👋 Come say hi at Booth #204 – We’d love to meet you and explore how to move your CRM further into your workflow.

Or book a 1:1 meeting here:
https://na3.hubs.ly/y0CGFY0

Address

11007 106 Avenue NW
Edmonton, AB
T5H4R7

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 9am - 5pm

Alerts

Be the first to know and let us send you an email when Riva International posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share