ISP Canada

03/13/2025

Dear Valued Customers,

Thursday March 13th 2025: Here is an update to our newsletter announcement this morning regarding the closing of ISP Canada, TechAlley and 3D Creations on Friday Mar 14th at 5:00 PM including information about the continuation of Internet and I.T services.

DSL and Wireless Internet Customers: DSL and Wireless internet will continue to operate and will be taken over by Stratolinks for the foreseeable future. All existing web and domain hosting, VoIP phone services and email services will also be taken over by Stratolinks. ISP.CA and custom domain email addresses will remain unchanged. Stratolinks is owned and operated by Terry Steeper who has been a long-time partner of ISP Canada since 2002. All ISP Canada internet customers will receive information shortly from Stratolinks to update payment information to ensure uninterrupted service going forward.

Managed Service Plan I.T. and Microsoft 365 Customers: Our I.T. technician Andy Skuse is moving to a new Help Desk job at Western I.T. on Hamilton Rd. here in London. Western I.T. offers the same range of I.T. services as ISP Canada including Microsoft 365 tenant management, and more. Andy is recommending that you contact Western I.T. at 519-936-8985 about their managed service plans to ensure continued service. If you do not currently have a managed service plan we encourage you to call Western I.T. to discuss your I.T. needs.

We would also like to re-share details of an informal memorial gathering for customers and friends to honour Tom Larsen's life and legacy:

Date: Friday Mar 14th 2025

Time: 10 AM to 2 PM

Location: TechAlley store, 41 Oxford St. W

Additional Information: Please feel free to drop by between 10 AM and 2 PM to chat with the staff.

We appreciate your understanding and support as we navigate through this period of mourning and transition.

Thank you for your continued trust and loyalty.

Sincerely,

The Staff of ISP Canada, TechAlley and 3D Creations Canada

09/13/2024

Having a faster True Fibre internet connection from ISP Canada sets your business up to take advantage of our Voice Over IP (VoIP) internet phone systems. A VoIP phone system provides modern office phone features like Caller Name and Number Display, Digital voicemail to e-mail, Call Forwarding, individual voicemail per staff, customizable interactive Voice Response System, and you can transfer incoming calls from anywhere. Once programmed, our VoIP system phones can even be taken home and connected to your home network so you can resume working as if you never left the office. The best part? A VoIP phone system can save you BIG $$$ versus your old analog phone system! To learn more about ISP Canada's VoIP phone systems please call us at 519-660-6160 and ask to speak with Tom!

09/05/2024

The buzzword for small to medium business owners is "agile", and one key component to being agile is fast internet for your office. ISP Canada's Pure Fibre internet is dedicated, not shared, and offers faster speeds up to 1.5 Gbps, and it is more reliable than DSL. If you ever need to call us for support we are a local internet service provider based here in London Ontario.

To find out if fibre internet is currently available at your location, please fill in the form at https://isp.ca/fibreForm/ or you can call us at 519-660-6160 or visit us at ISP Canada at 41 Oxford St. West in London.

08/15/2024

06/21/2024

Fibre Internet is now available from ISP Canada, and if you are still connecting to the internet with a DSL connection then it's time to consider switching. Our Pure Fibre Internet offers faster speeds up to 1.5 Gbps, and it is more reliable than DSL. If you ever need to call us for support we are a local internet service provider based here in London Ontario.

To find out if fibre internet is currently available at your location, please fill in the form at https://isp.ca/fibreForm/ or you can call us at 519-660-6160 or visit us at ISP Canada at 41 Oxford St. West in London.

06/14/2024

Coming soon... Yes We Do Fibre! Want to know if we can provide Fibre Internet at your address? Visit our website to check at the link below or call us at 519-660-6160.

https://isp.ca/fibre/

05/17/2024

A notice that we will be closed on Monday May 20th to observe Victoria Day, and will re-open Tues May 21st. Enjoy your long weekend!

04/17/2024

3D Creations Canada is an affiliate company of ISP Canada, based in London, Ontario. 3D Creations Canada provides 3D printing services to individuals and businesses alike.

Here are some of the services and products we provide:

* You can upload your 3D project files to our website (see link below) for a quote, or call 519-660-6160 and ask to speak to one of our 3D printing technicians about your projects.

* Need help designing your project? Our 3D printing techs can work with you to design your project to your specifications.

* We stock PLA filament in a wide variety of colours, and we can custom order other filament types as well.

* We offer 3D printer repair services, and we can source and order parts for you.

3D Creations Canada is your one-stop local 3D printing shop!

Come visit us at 41 Oxford St. West or call us at 519-660-6160

3D Creations Canada's hours of operation are Monday to Friday from 8 am to 5 pm

https://3dcreationscanada.ca/

03/27/2024

Sunday March 31st is World Backup Day! What is World Backup Day you ask? It is a day dedicated to making sure your important documents, photos, and videos are saved or "backed up" to prevent losing them. If you're reading this then you are very likely the owner of a smart phone or computer or tablet, and the data that is on those devices can be lost in an instant if the storage inside those devices fails. And we now store more data than ever before on these devices, so making a plan to backup your data on a regular basis is a must. To learn more about the basics of backing up you can visit the World Backup Day website at the link below. We know the biggest deterrent to backing up is just getting started. But we can help you create a simple backup plan and put it into action with USB drives to save your data to, as well as configuring the built-in backup software in Windows to do scheduled backups so you 'll have peace of mind. Feel free to drop by TechAlley at 41 Oxford St. W to speak to our service techs, or you can call us at 519-660-6160 and ask to speak to service.

Be prepared against data loss and data theft. March 31st is the day to backup and better protect your data.

03/25/2024

ISP Canada and TechAlley have been providing walk-in service for computer repairs to the London area for 25+ years. But some issues can only be resolved at a customer's home, like internet and network troubleshooting. Our experienced and knowledgeable technicians can also provide onsite network wiring installation and router installation & configuration including Starlink antennas. We offer competitive prices and fast response time so if you need onsite service for your home or small business then call us at now 519-660-6160 to book an appointment!

03/21/2024

Still running Windows 8 or Windows 10? Windows 8's security update support expired Jan 10 2023, and Windows 10 will reach end of support later this year on Oct 14 2024, at which point technical assistance and security updates will no longer be provided. Changing to a non-Admin account and installing antivirus software are good first steps, but keeping your operating system up-to-date is another important step to keeping your computer secure. You can call and speak to a service bench tech at 519-660-6160 about upgrading to Windows 11 Home or Windows 11 Pro to take advantage of a refreshed look and feel that is easier to navigate, advanced antivirus defenses and improved security features!

03/06/2024

Thank-you to the London Police for this informative seminar last night on Fraud Awareness. Highly recommended to anyone who is concerned about the growing number of online and texting scams. One of the resources they recommended was the Canadian Anti-Fraud Centre website we've linked below. Education is your best defense!



https://antifraudcentre-centreantifraude.ca/index-eng.htm