Unity Connected Solutions

10/28/2026

How many calls does your municipality receive every day for things like office hours, parking permits, or payment status? These are important calls, but they do not need a human to answer them.

Unity Connected Solutions offers AI-powered virtual agents that handle routine inquiries automatically, 24/7.

➤ Residents get instant answers any time of day

➤ Your staff gets freed up for complex requests

➤ When a call needs to be escalated, the AI hands it off with full context

➤ Works alongside AI agent assist

Over 20 years of serving municipalities across Canada.

Send a message to learn more

09/22/2026

When an emergency happens in your school, does your team have the tools to respond immediately?

Unity Connected Solutions provides emergency solutions for school boards across Canada.

✅ Situational awareness and real-time alerting platforms
✅ Mobile duress for staff who need to call for help instantly
✅ Desktop alerts that cannot be minimized or ignored
✅ Integration with video surveillance for live visual context
✅ Mass notification for lockdowns and evacuations

Over 20 years of helping organizations prepare for and respond to emergencies.

09/11/2026

Do you currently have visibility into the status of every fire alarm line, elevator phone, and security panel across your properties? Or do you only find out something is down when there is a problem?

AirDial from Unity Connected Solutions gives you a single online dashboard to monitor every device at every location in real time.

→ Alerts for outages and low battery conditions

→ Visibility into specific numbers dialed

→ Portfolio-wide view from one screen

→ 30-70% lower cost than copper POTS lines

If you manage multiple properties, this kind of visibility changes everything.

09/09/2026

Building a new condo development?

Unity Connected Solutions handles the full technology stack from design through installation and ongoing support.

● Structured cabling

● Video surveillance and CCTV

● Access control and entry systems

● Phone systems and intercoms

● Paging and emergency notification

● AirDial for fire alarm and elevator phone connections

Over 20 years of working with developers across Canada. One partner for every system in your building.

Send a message to learn more

09/03/2026

An access log can tell you that a door opened at 9:42 p.m.

That is useful, but it may not tell you what actually happened.

→ Was it the authorized employee?

→ Did another person follow them through the door?

→ Was there a delivery or service visit?

→ Was the door left open after the person entered?

When access activity and video can be reviewed together, your team gets more context and can move through an investigation with less guesswork.

Unity can help you design a physical security environment where systems work together more effectively.

08/25/2026

Do you know where the bottlenecks are in your municipality's contact centre?

Which departments have the longest hold times?

Which types of calls take the most agent time?

Unity Connected Solutions offers AI-powered insights and analytics for municipal contact centres.

➤ Real-time dashboards that show call volume, wait times, and resolution rates

➤ AI-generated call summaries so managers can review interactions quickly

➤ Trend analysis that reveals staffing gaps and training opportunities

➤ Works alongside AI translation, transcription, and agent assist tools

Better data means better decisions.

08/20/2026

When a resident calls your municipality and does not speak English, what happens next? For a lot of contact centres, it means patching in a third-party interpreter. That is slow, inconsistent, and expensive.

Unity Connected Solutions offers AI-powered real-time translation that handles the conversation live, in both directions, without a third party on the line.

▸ Supports dozens of languages in real time
▸ Costs a fraction of traditional interpreter services
▸ Works alongside AI transcription and call summaries

Better service for residents. Lower cost for your municipality. Backed by over 20 years of public sector experience.

08/18/2026

Some businesses already have cameras, but having cameras is not the same as having useful visibility.

When something happens, your team should be able to understand what occurred without spending hours searching through footage or moving between separate systems.

A well-designed video surveillance environment can help your organization:

→See critical areas more clearly

→Find relevant footage faster

→Give authorized teams access to the right cameras

→Improve visibility across one or multiple locations

08/14/2026

Unity Connected Solutions provides CCTV and video surveillance for multi-location buildings across Canada. Over 20 years of experience and deep relationships with leading security technology vendors.

→ Consistent camera coverage at every location

→ Remote monitoring from one dashboard

→ 24/7 national support

→ Scalable as you open new stores

08/11/2026

For memory care communities, wander management is one of the highest-priority safety concerns. A single elopement incident can have serious consequences for residents and operators.

Unity Connected Solutions helps operators install wander management systems that alert staff before a resident reaches the exit.

▸ Real-time alerts to caregiver phones
▸ Discreet, comfortable tags for residents
▸ Integrated with nurse call and access control on one platform
▸ Scalable across multiple communities

Over 20 years of protecting residents across Canada.