10/27/2026
As Featured on Backstage Circle ...
The Handshake
By Jeff Bajorek
On what a handshake says that an email just canโt
I was speaking with a VP of Sales for an industrial manufacturer. His team is humming, revenue is strong, and heโs got a calm about him normally reserved for people who are decidedly not VPs of Sales for industrial manufacturers.
I asked him, โWhat makes you guys special? There are other manufacturers out there who make things very similar, if not almost identical to you. The product isnโt unique, so how do you stand out in the market?โ
โJeff, I think itโs the handshake. Weโre out in the field, weโre in front of customers, and sometimes I hear that Iโm the first rep who sells what I sell theyโve seen in almost a year. The service matters.โ
I think heโs onto something, and I think it goes way deeper than heโs intimating here. Letโs dig in.
Read more ... https://www.backstagecircle.com/c/musicretail-spotlight/the-handshake