06/27/2020
COVID-19 Update. Core Computers remains open. However, all services require an appointment.
Our objective is to provide service and support to our front line workers, essential services and people who work from home.
We continue to service all Apple devices, however, we ask for your cooperation in these challenging times.
We only support hardware and software repairs. For telephone support please call Apple at 1-800-My-Apple (1-800-692-7753) if an appointment is required, an Apple agent can set up the next available appointment for you.
Otherwise, the best way to make an appointment is to download the Apple Support app for iOS. Available front the App Store.
https://apps.apple.com/ca/app/apple-support/id1130498044
If you need to contact us directly, call us 705-499-2922, or, e-mail us [email protected] we may not be able to respond right away, but we are trying our best to meet demand.
Understand our office has implemented safety protocols for the safety of our customers, and staff.
If you are sick, or have travelled out of the country in the past 14 days, do not come to the office. Reach out to us by e-mail [email protected] and we can assess your service needs and proceed accordingly.
In following with Physical Distancing guidelines, we allow only one person in at a time. We will only provide support for hardware and software repairs.
before coming in…
Please confirm you have a back up of all your important information. such as pictures, and documents. If you require assistance for iPhone, iPads and other iOS devices, see Apple’s support article here. if you require assistance to back up your Mac see Apple’s support article here. If you are unable to do so, or prefer we do it, a service fee will apply.
Please have your Apple ID and password ready. On take in you must remove the activation lock Find My.. iPhone / iPad / Mac. You will need to turn it off before we can accept your device. if you are unable to remember the password we are not able to service your device. For additional information see Apple’s support article here.
Failure to provide the following steps in advance will result in a delay or the inability to accept your device.
should you have any questions before service, e-mail us at [email protected]