NetWisper

NetWisper Reliable rural internet for Okotoks, Aldersyde, DeWinton

We don’t post as much as we used to, probably even more so since it's virtually become a one man show.Truth is… somewher...
05/28/2026

We don’t post as much as we used to, probably even more so since it's virtually become a one man show.
Truth is… somewhere between fighting to survive, keeping customers online, and carrying the weight of building something from nothing, I think I got a little lost.
Tonight, standing under the moon, grabbing onto this tower to climb up and fix s**t so people can wake up happy tomorrow, I caught myself wondering why I still do this.
Maybe it’s pride.
Maybe it’s stubbornness.
Maybe it’s because for the last 10 years, this hasn’t just been a job — it’s been a piece of who I am.
Some days I question everything.
What’s next. Whether the fight is still worth it. Whether I’m supposed to keep pushing or finally change direction.
But up there tonight, above the noise for a minute… I remembered something.
I still care.
And maybe that’s enough to keep climbing one more time. Up we go...

06/26/2025

Network is a bit slow right now. We're experiencing a major issue. Sorry we can't resolve it immediately, I have a prior commitment to attend my daughter's graduation.

11/14/2024

New NW policy starting Dec 1, 2024. We've always tried to work with customers and their/our issues. If you can't make this months payment, cool - reach out and we'll figure it out, no problem. In the past, we've had customers leave us hanging with bills in excess of $2k and then have zero contact. As a small business, that hurts - in all aspects. A simple call/text/email and we'll work out a reasonable outcome. Failing that, seven days after an account becomes due, service will be terminated. 30 days after, accounts will be sent to collections. So if you owe us and have "ghosted" us in the last year, reach out to make arrangements before your account goes to collections. We're a small business that has to pay employees, keep the lights on, pay for maintenance and upkeep. This is not the direction I wanted to go but we need to pay bills too.

Navigating the challenges of small business ownership, particularly in procuring stock, has been a significant undertaki...
01/20/2024

Navigating the challenges of small business ownership, particularly in procuring stock, has been a significant undertaking, especially in recent years. Our "inventory" is internet as we purchase these connections from large providers and resell those connections. Despite hard work and perseverance, encountering setbacks from larger entities can be disheartening. Presently, our internet services face disruption due to an outage at a key tower location in Okotoks, impacting a 25km radius, extending to Blackie, Alberta. We appreciate our clients' understanding as technicians work diligently to rectify the issue. Thanks, you guys are awesome and understanding.

On a positive note, we are pleased to announce the signing of contracts with a new proven reliable provider and the establishment of a new tower site. Transition to this upgraded infrastructure is scheduled for early Spring 2024, promising improved reliability and service for our valued clients.

Facebook says it's been 166 days since posting anything. I'd like to say I'll put more effort into posting next year but...
12/25/2023

Facebook says it's been 166 days since posting anything. I'd like to say I'll put more effort into posting next year but honestly it's not high on the priority list...

In any case, Merry Christmas and a prosperous Happy New year to everyone from the NW team! Thank you for your ongoing support!!

07/10/2023

We have recently experienced an unprecedented period of service interruption, constituting a record-breaking outage duration for our organization. Regrettably, this accomplishment is not one we take pride in. Over the course of two days, our primary point of presence (PoP) experienced an offline status, necessitating resourcefulness and the leveraging of personal connections to reinstate our online presence. This incident has provided us with valuable insights, prompting us to establish comprehensive protocols to mitigate the occurrence of similar disruptions in the future.

Consequently, I would like to extend my personal gratitude to all our esteemed clients for their remarkable patience and understanding throughout this ordeal

07/08/2023

We regret to inform you that we are presently encountering an internet service disruption on our Okotoks South and Blackie connections. Regrettably, the necessary replacement hardware will not be obtainable until Monday. Sorry for the inconveniences!

06/18/2023

Happy Father's Day!

We're currently experiencing an outage on our Okotoks South and Blackie connection. We are working with our provider to restore service ASAP.

DEWINTON OUTAGE NOTIFICATION - March 4th - 0800-1800hrs Hi Everyone, we are going to be experiencing a service outage in...
03/01/2023

DEWINTON OUTAGE NOTIFICATION - March 4th - 0800-1800hrs

Hi Everyone, we are going to be experiencing a service outage in the Dewinton Area on March 4 from 8:00 AM to 6:00 PM. If you have any questions or concerns please let us know. We will update on facebook once we have confirmation the outage is completed. Please note this outage is related to an scheduled Enmax power outage and not something we can reschedule or change.

NW Support

12/04/2022

Hi everyone!

We are currently experiencing an outage with our upstream provider on our 64th Street network and in Blackie. We're working to resolve the issue as quickly as possible.

Address

41 North Railway Street
Okotoks, AB
T1S1A7

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm

Telephone

+14039827117

Website

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