OSF Digital

Name: OSF Digital
Address: 5600, Boulevard des Galeries, Quebec, QC, BUREAU530,QCG2K2H6, CA
Telephone: +18885484344
Price range: Not applicable

Accueil
Canada
Quebec, QC
OSF Digital

OSF Digital is a leading global commerce and digital cloud transformation company guiding businesses Be part of this story!

OSF Digital strongly believes that as a leader in the digital and commerce services industry we can, and must, use our inventiveness to create a positive impact in the communities in which we operate. Being a company with many young people, we understand the particular needs of youngsters and actively contribute to their continuous education and development. Our first priority is to leave a positive mark in the lives of children in need and to encourage other technology companies to get involved as much as possible. https://www.osf.digital/company/corporate-social-responsibility

11/03/2026

How much work goes into turning a documented process into tasks, assignments, and forms?

In this clip, Lee Delplanque shows how Agentforce Operations helps map out the steps, assign work to people or AI agents, and create the forms needed to gather information along the way.

It brings these pieces together into a clear plan for how the process will work.

Want to see the broader picture? Sean Catlin Lee Delplanque and Arjun Devgan explore how to deploy, govern, monitor, and scale AI agents in the full webinar, featuring a supplier onboarding demo.

👇 Watch the full session: https://osf.digital/insights/online-events/osf-digital-executive-online-briefing-series/agentforce-operations/?utm_source=facebook&utm_medium=sm&utm_campaign=global-sm-organic-2026&utm_term=AFOWebinar&utm_content=event

11/02/2026

OSF Digital has been named to CRN’s inaugural AI Innovators list! 🎉

CRN’s inaugural AI Innovators list spotlights solution providers putting AI to work in their own businesses and using that experience to build smarter, faster, and more secure solutions for customers.

We work alongside customers to find where AI can help their teams and turn those ideas into everyday ways of working. From helping them decide where to start and building the solutions to supporting them once they’re in use, our Agentforce Operations practice helps customers deploy and manage AI agents in their business processes.

We’re putting the same thinking to work inside OSF. With Kepler, our agentic operating system, we’re bringing our team’s expertise and AI agents together to rethink how we deliver for customers.

Thank you to our colleagues whose work made this recognition possible, and to our customers for trusting us with their AI initiatives.

Explore the list: https://www.crn.com/rankings-and-lists/ai-innovators-2026

10/30/2026

Ask your revenue team where time gets lost. You might hear about checking numbers, matching records, or waiting for information from another department.

Those everyday problems are part of a bigger conversation about how your revenue processes fit together.

Our Revenue magazine explores that conversation, with articles on what comes after CPQ, the cost of reconciliation, and the delivery decisions that can make or break a project.

👇 Explore the full magazine:https://assets.osf.digital/pdfs/magazine/en-revenue-ebrochure.pdf

Want to talk through the challenges your revenue team is facing? Get in touch with our team to discuss where to start: https://lnkd.in/eRq7PAxb

10/29/2026

What do you value most in a consulting partner?

How they approach a problem matters as much as the solution they propose. Do they understand the requirements? Have they considered potential issues? Can they explain a clear way forward?

When describing her experience working with OSF Digital, Kat Alderman, VP Data & Capabilities at Perdue Farms, highlights the care our team takes to understand requirements, investigate issues, and provide clear solutions, alongside the quality and delivery of our work.

We’re glad to be a partner Perdue Farms’ development team can count on for thoughtful, hands-on support.

Explore more customer stories: https://osf.digital/insights/success-stories/?utm_source=facebook&utm_medium=sm&utm_campaign=global-sm-organic-2026&utm_term=PerdueFarmsCS&utm_content=website

10/28/2026

What would it look like to build an agentic workflow from the process documents you already have?

In this clip, Lee Delplanque shows the first steps in Agentforce Operations: describe the process and upload your existing documentation. That could be a Word file, a Confluence screenshot, a spreadsheet, or even a recorded conversation about how the process works.

Want to see what happens after the upload? The full webinar follows a supplier onboarding process, from assigning work to people and AI agents to handling exceptions and keeping track of decisions.

Sean Catlin, Arjun Devgan, and Lee also discuss how to choose your first process and help more teams get started, with the right controls in place.

👇 Watch the full webinar: https://osf.digital/insights/online-events/osf-digital-executive-online-briefing-series/agentforce-operations/?utm_source=facebook&utm_medium=sm&utm_campaign=global-sm-organic-2026&utm_term=AFOWebinar&utm_content=event

10/27/2026

What does it take to make AI agents part of everyday business operations?

In his article for RTInsights, Rob Smith, SVP of Commerce at OSF Digital, shares our experience building Kepler, our agentic operating system, and putting it to work within our own consulting and delivery teams.

Rob explains how Kepler connects agents across workflows to support our consultants with project planning and implementation, with our people reviewing outputs and guiding the work.

Read the article for a closer look at how we’re applying agentic AI within OSF Digital: https://www.rtinsights.com/agentic-ai-in-the-enterprise-a-real-world-deployment-example/

10/26/2026

What could your business do with AI that it couldn’t do before?

Graham Calder at Dr. Martens sees AI as a growth opportunity: a way to pursue new possibilities while helping teams work more efficiently and accomplish more.

We’ve had the pleasure of working alongside the Dr. Martens team to bring customer care across markets together on Salesforce, supporting their vision for a connected customer experience.

In this clip, Graham shares the context behind that work and how the team evaluates opportunities for AI.

👇 Watch the clip below, and stay tuned for the full video.

10/23/2026

“Why don’t we just use traditional automation?” It’s a question Mahesh George, Practice Director, AI Services, at OSF Digital, often hears when discussing AI projects with customers.

In this video, he explains how working with agents changes the design of a process, including the rules they follow, and when they need to bring a person in.

If you’re looking at an existing process and wondering where AI could help, these are useful questions to work through.

Watch Mahesh explain it 📺

10/22/2026

What did you take away from the Salesforce AIforce World Tour London?

Our Solution Architect, Marco Erzingher, spoke with Issy Coleman, Sales Director at OSF Digital, about what he learned from the Well-Architected session and what it means for his work:

“We have to design as an AI-centric solution from day one.”

👇 Watch their conversation, and share your own takeaways in the comments. Photos from the event are welcome too, especially if you’re wearing an OSF bomber jacket or standing next to someone who is 🙂

10/21/2026

Back from the Salesforce AIforce World Tour London with new ideas and a few familiar faces in our camera roll. 📸

Our team, easy to spot in our OSF bomber jackets, spent the day exploring agentic AI, AIforce, and what’s new across the Salesforce ecosystem. We joined sessions and compared notes on what these developments could mean for our customers and how AI fits into their longer-term plans.

We also loved seeing our customers take the stage. A big thank-you to Dr. Martens for the kind words about OSF Digital and our partnership. Hearing our work together recognized on stage made the day even more special. 💙

It was great to spend time together and catch up with customers, colleagues, and partners throughout the day. Thanks to everyone who stopped for a chat!

Adresse

5600, Boulevard Des Galeries
Quebec, QC
BUREAU530,QCG2K2H6

Téléphone

+18885484344

Site Web

https://osf.digital/

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