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Smooth

Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Smooth, 111 N Canal Street, 12th Floor, Toronto, ON.

Smooth Commerce is an all-in-one digital commerce and customer marketing platform for restaurants, providing everything a restaurant needs for online and mobile ordering, delivery, loyalty, marketing and engagement.

07/20/2026

Smooth Commerce is not a point solution.

It’s a digital commerce and loyalty platform built for the operational realities of large restaurant brands.

One platform for:

digital ordering

loyalty and rewards

offers and segmentation

customer data intelligence

enterprise-scale growth

For brands that want to grow revenue, own more guest relationships, and reduce dependency on third-party channels, the opportunity is bigger than software alone.

It’s about building a more profitable commerce engine.

If restaurant growth is getting more complex, the systems behind it need to get smarter.

07/15/2026

Restaurant technology looks very different at 10 locations than it does at 1,000.

Multi-unit and franchise brands need more than point solutions.

They need:

▪️Scalability across hundreds or thousands of locations
▪️Flexibility across different operating structures
▪️Enterprise controls
▪️Actionable reporting
▪️Technology partners who understand complexity

That’s exactly the environment Smooth was built for.

Scale changes everything. Your commerce platform should be built for that reality.

07/10/2026

One of the biggest barriers to digital transformation in restaurants is the assumption that every new capability requires ripping out what already exists.

It doesn’t.

Smooth is designed to work within the technology ecosystem restaurant brands already depend on - from POS and payments to kiosks, delivery aggregators, and marketing platforms.

That matters because scale doesn’t come from starting over. It comes from building smarter on top of what’s already working.

The best enterprise technology fits your stack instead of fighting it.

07/06/2026

At Smooth, we think about client outcomes through three lenses:

▪️ Lift: Increase visit frequency and grow average basket size
▪️ Shift: Move transactions from third-party channels to branded, first-party experiences
▪️ Thrive: Use data-driven insight to improve guest experience and sharpen every marketing decision

That framework matters because digital commerce is not just about launching tools. It’s about creating measurable business outcomes.

07/03/2026

One thing that stands out quickly in this space: the most important commerce conversations are really data conversations.

Not just: How do we drive more orders?

But: Who is ordering? What are they buying? When are they buying?

That’s why first-party data matters so much.

Every transaction on an owned channel is more than revenue. It’s a signal. And over time, those signals become the foundation for better marketing, better retention, and better business decisions.

That’s a big part of the opportunity with Smooth.

The brands building stronger owned channels today are also building stronger customer intelligence for tomorrow.

06/30/2026

The case for restaurant loyalty keeps getting stronger.

▪️Loyalty members spend 12-18% more per visit than non-members
▪️Structured loyalty programs can drive a 20% lift in monthly revenue
▪️More than 80% of adults - and 90% of Gen Z - would join a loyalty program if one is available
▪️It costs 5x more to acquire a new customer than to retain an existing one

The takeaway is simple:

Loyalty is not just a retention tactic. It’s one of the clearest paths to higher frequency, stronger spend, and better customer insight.

The brands that treat loyalty as a strategic growth engine are playing a different game.

06/26/2026

The challenge for enterprise restaurant brands isn’t simply generating demand.

It’s building the infrastructure to support growth across first-party and third-party channels while maintaining operational efficiency and customer ownership.

Smooth Commerce helps brands do exactly that by connecting digital ordering, loyalty, offers, customer intelligence, and enterprise integrations into a single commerce platform.
The result? Less complexity, stronger first-party performance, and a foundation built to scale.

When commerce infrastructure is connected, profitable growth becomes easier to achieve.

06/22/2026

Restaurant brands don’t need more disconnected tools. They need a commerce platform that strengthens their first-party channels by bringing digital ordering, loyalty, offers, and customer intelligence together in one place.

That’s where Smooth Commerce fits.

For more than 10 years, Smooth has helped multi-unit restaurant brands grow their first-party business, reduce dependence on third-party marketplaces, and build the customer data foundation behind stronger guest relationships.

From ordering and loyalty to offers and insights, Smooth gives brands the tools to own more of the guest journey and create sustainable growth through their first-party channels.

Built for scale. Built for complexity. Built for brands that want more control over their customer relationships, data, and growth.

06/08/2026

Smooth Commerce is proud to announce the launch of new branded mobile app and loyalty program, now live across more than 55 locations throughout Canada.

Built on the Smooth Commerce platform, the new app gives Kinton Ramen guests a seamless way to order directly, earn and redeem Kinton Bowler Rewards points, and access exclusive offers within a fully branded digital experience.

Since opening its first location in Toronto in 2012, Kinton Ramen has grown into one of North America’s most recognized ramen brands. The launch of its branded mobile app represents the next phase of the brand’s digital evolution, following the successful rollout of web ordering earlier this year.

By helping restaurant brands build direct relationships with their guests, Smooth Commerce continues to empower operators with the tools to drive loyalty, increase engagement, and create memorable guest experiences beyond the four walls of the restaurant.

Congratulations to the teams at Kinton Ramen and Smooth Commerce on this exciting launch.

05/26/2026

Great to be able to attend the The Restaurant Association Show in Chicago.

From insightful conversations to discovering what’s next in restaurant technology and guest experience, the week was packed with valuable networking opportunities and meaningful connections across the industry.

Events like this are a reminder of how important collaboration and innovation are in shaping the future of hospitality. Grateful for the chance to connect with operators, partners, and industry leaders who are all focused on creating smarter, more seamless customer experiences.

Looking forward to continuing the conversations and building on the momentum from an amazing week at The Restaurant Association Show.

Address

111 N Canal Street, 12th Floor
Toronto, ON
60606

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

https://smooth.tech/contact-us

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