ChargeAutomation

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Canada
Toronto, ON
ChargeAutomation

Guest experience software for hotels, B&B, vacation rentals, lodges, motels & holiday homes

End-to-end guest experience software to increase upsell revenue, streamline payments & improve online guest check-in conversions for hotels, B&B, vacation rentals, lodges, motels, and holiday homes. Digitalize the guest journey with Charge Automation by managing bookings, upselling during pre-check-in, automating payments, collecting security deposits, and verifying guest pre-arrival information. ChargeAutomation offers the hospitality industry the market-leading guest experience platform with the following features
*Online check-in
*Auto payment collection
*Upsell & cross-selling
-Security deposit collection
*Guest portal
*Pay by link
*Payment gateway integration
*Authorise by link
*PMS integration
*Chargeback protection

10/29/2026

Booked 4 hours before check-in. A card from another country. A name that doesn’t match. Would you have caught it?

Most chargebacks start with a booking that looks completely normal. The warning signs are usually there, spread across data nobody has time to check by hand on every reservation.

ChargeAutomation screens every payment against 150 data points and gives it a risk score before the guest arrives. When a card looks risky, you can hold the payment or ask the guest to verify, long before it becomes a chargeback weeks after checkout.

What’s the red flag that has burned you before? 👇 Stop chargebacks early, link in bio.

10/28/2026

🤐 Five tools that each work perfectly, and a system that still breaks.

A PMS. A payment gateway. A smart lock app. A contract tool. And WhatsApp for everything the others don’t cover.

Each one does its job. The trouble starts because none of them knows what the others already did. The code goes out before the deposit clears, or the agreement never gets sent because it lived in a different app.

🚀 With ChargeAutomation, verification, the security deposit, the agreement and access run in one connected workflow, triggered the moment the booking is confirmed.

How many tools does your check-in pass through? 👇 Start free, link in bio.

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10/24/2026

🚨On November 20, Airbnb changes what you can ask your guests. Here's what you need to know before then.

From that date, ID verification and rental agreements on Airbnb are only allowed in specific cases: when the law or a documented HOA or building rule requires them, for stays of 28+ nights, for optional amenities, or on Luxe listings.

What matters most stays in place. Authority reporting, HOA rules and security deposits for eligible hosts are all still covered. On your other channels, nothing changes.

👉ChargeAutomation is already set up for it, and every step of the guest journey can be customized by channel and by requirement.

Swipe for what to do before the 20th 👉 Using ChargeAutomation? Book a 15-minute review with us, link in bio.

10/22/2026

🤐 One guest. Five apps. And you still answered the same question twice.

Door code on WhatsApp. Early check-in by SMS. Parking by email. A late arrival on Airbnb. A crib request on your website chat.

Same guest, same stay, five places to check before you can relax. 😎

ChargeAutomation’s Unified Inbox brings WhatsApp, SMS, email, Airbnb and website chat into one conversation per guest, so nothing gets missed and nobody gets asked twice.

How many inboxes are you checking today? See how it works at the link in bio 👆

10/21/2026

👀The operators growing fastest this year stopped running the guest journey by hand.

🎥Joel Schoen, General Director at Escapia Expedia Group , and Osmara Roque, Growth & Partnerships at ChargeAutomation, walk you through exactly how they do it, step by step and live.

📅 November 3
🕛 12 pm CST · 1 pm ET · 10 am PT
💻 Free live webinar on Zoom

Save your spot 👇
https://expedia.zoom.us/webinar/register/3217902635618/WN_3khjGFhGRjWDyiugpahbvw

10/20/2026

😱77% of property managers expect to earn more in 2027. None of them say higher rates will get them there.

So where does the growth come from? From the same properties working harder: more nights booked, fewer gaps in the calendar, fewer cancellations, and fewer payments slipping through the cracks.

Meanwhile, the pressure keeps building from the other side. Stricter permits and licensing (39.5%) and higher occupancy taxes (33.9%) top the list of challenges operators reported.

The operators who grow next year won't be the ones charging more per night. They'll be the ones who stop losing revenue that was already theirs: deposits that protect the whole stay, balances collected on schedule, extras offered at the right moment.

That's the part ChargeAutomation runs for you, automatically.

Where do you expect your growth to come from in 2027? 👇

10/15/2026

Ana just booked 3 nights👇🏻

🚀Within minutes: check-in link sent, ID verified against a selfie, balance collected, security deposit or damage waiver offered, upsell delivered, door code generated and timed to the stay, digital guidebook shared.

❌Zero manual steps. No assistant. No reminders❌

This is what your operation looks like running on ChargeAutomation connected to your PMS and your payment gateway, across 130+ integrations.🤩

We built it so hosts can put the hours they used to spend on repetitive tasks into what actually grows their business.

🚨 Start free at chargeautomation.com

10/13/2026

💙Nuestra segunda vez en Colombia y ya se siente diferente. ¡ExpoHost 2026. Bogotá!

Nos encontramos con hosts que conocimos el año pasado, con operaciones más grandes y preguntas más concretas. Y conocimos a otros que llegaban por primera vez a nuestra plataforma.

También les presentamos alianzas nuevas que van a hacer que la automatización llegue más lejos en el mercado colombiano.

Gracias EXPOHOST por el espacio y por seguir construyendo comunidad donde más se necesita.

Nos vemos en la próxima. 🇨🇴

GuestExperience

10/06/2026

26 just wrapped in Nashville, and we’re still talking about the robot dog.

AI brought one to the expo floor. It stopped by our booth. And honestly, it felt fitting, two companies working on the same problem from different angles: less manual work, more properties, same team.

Three days in Nashville with the people shaping vacation rental management. Tomás, Shaun, and Sofia left with new conversations, new energy, and one very memorable visitor.

More from VRMA soon.

10/01/2026

Part 2 of the 5 upsells no guest forgets.

Your property’s merch that guests take home. And the post stay upsell that brings them back without going through an OTA.

All five can be set up and charged directly through ChargeAutomation.

Link in bio to activate them today. 👆

Address

10 Dundas Street
Toronto, ON
ONM5B2G9

Website

http://chargeautomation.com/, https://www.linkedin.com/events/7460021231224811521?viewAsMember=true

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