Crawford Technologies

Crawford Technologies Crawford Technologies helps organizations simplify complex customer communications.

For over 30 years, we’ve partnered with enterprises and government organizations to improve accuracy, ensure compliance, and streamline communication workflows at scale. Crawford Technologies is an award-winning, global provider of high-value solutions for high-volume documents. The company has helped over 1,800 organizations around the world reduce costs, simplify processes, and streamline mission-critical transactional communications such as bills and statements across all channels and in all formats. CrawfordTech’s suite of software solutions and services enables their clients to meet their own customers’ rigorous demands for instantaneous access to information. Founded in 1995, Crawford Technologies is headquartered in Toronto, with offices in New York, Denver, Boston and London, with a global network of partners and resellers.

7:38 p.m.The error is resolved. The production job is moving again.Nobody had to dig through another manual.Nobody had t...
10/22/2026

7:38 p.m.

The error is resolved. The production job is moving again.
Nobody had to dig through another manual.
Nobody had to wait for a support ticket.
Nobody had to interrupt the technical expert who was halfway through dinner.

The answer was already there.

TechMate gives Crawford Technologies customers 24/7 access to product and support knowledge across PRO Transforms, Sunrise, Riptide, Operations Express, and now PRO Conductor, with knowledge updated daily.

Sometimes you don’t need a ticket.
You just need an answer.
Ask TechMate.

Registered customers: https://hubs.li/Q04BTYB10

New customers: https://hubs.li/Q04BTYnx0

Successful workflow transformation requires more than technology.For D4 Solutions, it meant more capacity to support new...
10/22/2026

Successful workflow transformation requires more than technology.
For D4 Solutions, it meant more capacity to support new applications, future customer requirements, and business growth. With fewer recurring production issues and less time spent troubleshooting, teams gained greater confidence in their ability to take on additional work.

See how D4 turned PDF complexity into production capacity.
https://hubs.li/Q04C1jJt0

Every tax notice and bill your office posts online or emails will need to meet WCAG 2.1 AA by April 26, 2027. If your no...
10/21/2026

Every tax notice and bill your office posts online or emails will need to meet WCAG 2.1 AA by April 26, 2027.

If your notices were designed before that standard applied, there's likely work to do. The good news: closing the gap doesn't mean changing how you print, mail, host, or collect payment.

On Wednesday, November 4 at 1:00 PM ET, Doug Koppenhofer of Crawford Technologies' Accessibility Center of Excellence will show county and state tax officials where notices most often fall short and how to find out where yours stand, at no cost.

Register Today: https://hubs.li/Q04BMzk20

7:36 p.m.The deadline is getting closer, but now you have TechMate open.So what do you ask?“Why did my job fail?”You cou...
10/21/2026

7:36 p.m.

The deadline is getting closer, but now you have TechMate open.
So what do you ask?
“Why did my job fail?”
You could.

But think about what you’d tell a technical expert sitting next to you:
“My job stopped during processing and displayed error message. What should I check?”

Now TechMate has context.

PRO Conductor is the latest addition to TechMate’s product coverage, joining PRO Transforms, Sunrise, Riptide, and Operations Express. TechMate combines that product knowledge with support incidents, bug fixes, and enhancements updated daily.

Different product. Different question. Same place to start.

Ask TechMate.
https://hubs.li/Q04BTWtD0

7:34 p.m.The job still needs to go out. The error is still there.So you search the documentation.Nothing.Maybe that’s be...
10/20/2026

7:34 p.m.
The job still needs to go out. The error is still there.
So you search the documentation.
Nothing.
Maybe that’s because the answer wasn’t known when the documentation was written.
A similar issue could have surfaced last week. A bug could have been identified yesterday. A fix could have been released this morning.
TechMate’s knowledge is updated daily with the latest support incidents, bug fixes, and product enhancements.
The fix you’re looking for might already be there.
You just have to know what to ask.
More tomorrow.
https://hubs.li/Q04BzrZk0

It’s 7:30 p.m. A high-volume production job needs to go out tonight, and an unfamiliar error just appeared.The person wh...
10/19/2026

It’s 7:30 p.m. A high-volume production job needs to go out tonight, and an unfamiliar error just appeared.
The person who normally handles the workflow has already gone home.
Dig through the documentation? Open a support ticket? Text the person who always seems to know what went wrong?
There’s another option.

Ask TechMate.

TechMate gives Crawford Technologies customers 24/7 access to product and support knowledge, so the answer you need may already be waiting.
But what if the answer wasn’t in the documentation the last time it was updated?
Stay tuned. Our 7:30 problem isn’t over yet.
https://hubs.li/Q04Bzq0p0

Property tax bills should be accessible to every resident.With ADA Title II deadlines approaching, counties need to ensu...
10/16/2026

Property tax bills should be accessible to every resident.

With ADA Title II deadlines approaching, counties need to ensure their tax bills are accessible to all, including people who use screen readers or need alternative formats.
Learn why accessibility matters beyond compliance and how counties can prepare.

Read the blog: https://hubs.li/Q04BhVg20

Sign up for our webinar: What the April 2027 ADA Deadline Means for Your County's Tax Notices and Bills
https://hubs.li/Q04BhTPr0

And that’s a wrap on SKO!Great people, big ideas, plenty of laughs, and lots of team spirit! We’re heading into FY2027 e...
10/16/2026

And that’s a wrap on SKO!

Great people, big ideas, plenty of laughs, and lots of team spirit! We’re heading into FY2027 energized, aligned, and ready to make an impact.

As customer communications grow more complex and the stakes get higher, we’re focused on helping our clients simplify workflows, automate transformation and compliance, and deliver accurate, consistent communications at scale. With more than 2,000 organizations already trusting Crawford Technologies, we’re excited to keep building on that momentum!

Here’s to turning plans into action and making FY2027 a great year for our team and our clients!

Q4 planning season is here. As you map out 2027 priorities, here's what ATLYS summit brings to the table: ✅ A head start...
10/15/2026

Q4 planning season is here. As you map out 2027 priorities, here's what ATLYS summit brings to the table:
✅ A head start on where the industry is headed — AI, accessibility mandates, operational complexity
✅ Benchmarking against enterprise leaders navigating the same challenges
✅ Relationships built through structured Speed Networking and high-impact networking
✅ A line item that's already accounted for once next year's initiatives kick off

Build ATLYS summit into your 2027 plan now.
April 7–8, 2027 | Boca Raton Marriott at Boca Center, Boca Raton, FL

Register or become a sponsor: https://hubs.li/Q04BgZqM0

We’re bringing the CrawfordTech team together for SKO!It’s been great connecting, sharing ideas, and aligning on the goa...
10/14/2026

We’re bringing the CrawfordTech team together for SKO!

It’s been great connecting, sharing ideas, and aligning on the goals and opportunities ahead. We’re enjoying the time together and building momentum for a successful year ahead!

Address

20 Bay Street Suite 1105
Toronto, ON
M5J2N8

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+1.416.923.0080

Website

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