05/29/2026
At HIMSS 2026, technology executive and business strategist John McNeill shared a simple idea that strongly applies to healthcare operations:
“If you automate a flawed process, you just get to the bad answer faster.”
Speaking about his experience scaling digital customer operations in the automotive industry, he described how simplifying an online purchasing workflow reduced the number of clicks from 64 to 13, leading to a significant increase in conversions.
Healthcare often faces the same issue.
In many imaging environments, radiologists and staff still work across fragmented RIS, PACS, repositories, EMRs, and disconnected systems.
What we hear on daily basis from radiologists «One click - is already too many»
Individually, these inefficiencies may seem minor. At scale, they become a significant operational burden.
Real innovation is not only about adding more AI or more technology.
Sometimes the biggest improvement comes from simplifying workflows and reducing friction for the teams using them every day.
At Velox, we believe imaging operations work best when RIS, PACS, and workflow infrastructure function as one connected ecosystem, helping clinical teams spend less time navigating systems and more time focusing on patient care.