iQmetrix

iQmetrix Interconnected Commerce Solutions Built for Telecom. Retail management, omnichannel, and point-of-sale solutions for telecom retailers.

Powering 20,000 retail locations and counting. iQmetrix is the only provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is a complete set of software and technologies that are modular, flexible, and have telecom-specific capabilities, enabling telecom retailers to provide an uplifting experience for their customers. We empower telecom retailers to tra

nsact, activate, and fulfill products, as well as operate their business, and unify the online and in-store experiences. We interconnect the entire industry, bridging carriers, retailers, manufacturers, and a huge ecosystem of vendors and external system integrations. Since 1999, we’ve been passionate about helping the leading brands in telecom to grow by providing best-in-class software, services, and expertise that enables them to adapt and thrive. Our solutions powered $17BN in sales last year, handling nearly 60 million invoices and more than 28 million activations, and are used by more than 370,000 telecom retail professionals across almost 1,000 clients. iQmetrix is a privately held software-as-a-service (SaaS) company with employees in Canada, the U.S., India, and Europe. For more information, please visit www.iqmetrix.com.

04/07/2026

For Christopher Krywulak, CEO and founder of iQmetrix, the industry now faces the harsh reality of a long-delayed transformation

We’re stoked to welcome  to the stage at Summit 2025 in Carlsbad, California!As a leading consumer & cyber behaviouralis...
08/07/2025

We’re stoked to welcome to the stage at Summit 2025 in Carlsbad, California!

As a leading consumer & cyber behaviouralist and customer experience strategist, Ken brings unmatched insights into the future of retail, innovation, and human behavior.

🗓️ October 19-21, 2025
📍 Carlsbad, CA
🎤 Don’t miss this unforgettable session!

🚨Something BIG is coming... and youdon’t want to miss it.Join iQmetrix at the All Wireless & PrepaidExpo in Las Vegas!Ca...
07/29/2025

🚨Something BIG is coming... and you
don’t want to miss it.

Join iQmetrix at the All Wireless & Prepaid
Expo in Las Vegas!

Catch our team at Booth 817 for the BIG reveal - we’ve got something exciting to share.

Don’t miss Jason Raymer on Tuesday at 2:15 PM as he joins the panel on “Maximizing Dealer Profits: Sleep Better, Sell More”

Book time with us or just swing by — we can’t wait to connect!

It’s here: The SummitX 2025 Agenda is LIVE!This year, we’re challenging the status quo with our theme: Reimagine Everyth...
07/25/2025

It’s here: The SummitX 2025 Agenda is LIVE!

This year, we’re challenging the status quo with our theme: Reimagine Everything. From tech, leadership and Al, our sessions are built to spark bold thinking. View the full agenda and start building your experience: (link and bio)


Are you looking to transform or streamline your telecom technology? TM Forum’s DTW Ignite conference in Copenhagen, Denm...
05/27/2025

Are you looking to transform or streamline your telecom technology? TM Forum’s DTW Ignite conference in Copenhagen, Denmark, is the place for you — and iQmetrix will be there!

iQmetrix’s Interconnected Commerce solutions and latest innovations, built for telecom retail, will be on show at TM Forum’s telecom digital transformation conference. Why not come and have a no-obligation chat with us while you're in Copenhagen?

Book a chat here: https://www.iqmetrix.com/events/dtw-ignite-2025

Were you at SummitX 2024 last October — or maybe you wish you had been?With super-early-bird registrations for our Calif...
05/26/2025

Were you at SummitX 2024 last October — or maybe you wish you had been?

With super-early-bird registrations for our California-based SummitX 2025 nearly done and bookings well under way, we can’t help but look back on the 2024 event in Arizona last fall. So, what were our top five highlights of last year’s event?

Glad you asked! In our latest blog post, we count down our five favorite things about last year’s SummitX. And who knows? Maybe they’ll inspire you to register for this year - you only have this week to grab a half-price ticket before prices go up on June 1! https://bit.ly/43rdOcJ

Customer demands in the retail environment are constantly evolving, and one of the fastest-changing areas of the retail ...
05/20/2025

Customer demands in the retail environment are constantly evolving, and one of the fastest-changing areas of the retail experience is payments.
Today, it’s tap-to-pay; tomorrow, it might be cardless payments — it’s an area that is in constant flux. And when it comes to wireless retail, being at the forefront of great customer experiences is key to telecom brands’ success.

Many telecom retailers are up against a number of pain points when it comes to payments technology and hardware. Fortunately, all these issues can be solved with today’s next-generation payments solutions.

Check out our new blog post to find out more:. https://www.iqmetrix.com/blog/common-pain-points-in-telecom-retail-payments-and-how-to-overcome-them

Want to know if you'll get a good ROI from attending SummitX 2025? Just check out what this attendee had to say about la...
05/15/2025

Want to know if you'll get a good ROI from attending SummitX 2025? Just check out what this attendee had to say about last year's event!

What's more, it's especially good value now, as we have a Super Early Bird half-price offer on now! But hurry, as there are only a couple of weeks left to snap up registration at just $425 - prices will go up after May 31!

More info and link to register here: https://www.iqmetrix.com/summitx

Although the most important factors in attending a conference are the learning and networking opportunities, we all know...
05/13/2025

Although the most important factors in attending a conference are the learning and networking opportunities, we all know that the location and hotel have to be incredible on top of that. So, when it comes to deciding whether to register for SummitX 2025, the venue is bound to play a part in the decision making.

And for those of you who attended last year’s amazing event, at an awesome desert resort in Scottsdale, Arizona, you may be wondering whether the new location of this year’s event will be just as fabulous.

Well, wonder no longer, as we have an extensive photo tour for you that will truly paint a picture of the gorgeous Omni La Costa Resort and Spa in Carlsbad, California. We're sure you'll agree it's just as spectacular!

Check it out here: https://bit.ly/3Z9Kztn

📢 It's your last chance to respond to iQmetrix's 2025 Trends in Telecom Retail Survey! Closes tomorrow, Friday May 9 📢 C...
05/08/2025

📢 It's your last chance to respond to iQmetrix's 2025 Trends in Telecom Retail Survey! Closes tomorrow, Friday May 9 📢

Can you spare 10 minutes to have your insights and opinions included in a unique report that will offer unparalleled market insights? In return, you'll get a copy of the resulting whitepaper, which will help guide your telecom retail operations and benchmark your business against industry norms.

The survey, in collaboration with our research and media partner Retail TouchPoints, will close on Friday May 9 and the whitepaper will be published in early July.

More info on what to expect and the survey link here: https://bit.ly/4jWQUjV

It's time to untether your wireless store sales associates by giving them mobile-enabled point of sale and payment solut...
05/06/2025

It's time to untether your wireless store sales associates by giving them mobile-enabled point of sale and payment solutions.

Today's telecom retail operators are creating great customer experiences by using technology that allows the sales rep to focus on the customer and meet them where they are in the store. Plus, shoppers expect a range of payment options to allow them to use their method of choice, including cardless remote payments.

Learn more about how mobile-enabled payments are putting the customer first in our blog post: https://bit.ly/42gOGWJ

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