Uptown Business Machines

Uptown Business Machines Uptown Business Machines. Office copiers, printers and managed print for Surrey, White Rock, Langley, Delta and the Lower Mainland. ubmcanada.com

Honest advice across Kyocera, Xerox, Epson and HP. Toner AutoPilot sends supplies before you run out. Sales and Service of printers and multifunction printers for business. We sell primarily Kyocera, Xerox, Epson and HP office printers as well as business computers from Lenovo, Microsoft, Asus and Acer. We offer automated toner options as well as toner & ink from HP, Xerox, Lexmark, Canon, Kyocera, Epson and Brother at competitive rates.

This Sunday, 1 November, the clocks in British Columbia stay where they are. B.C. is on permanent Pacific Time now, so y...
10/30/2026

This Sunday, 1 November, the clocks in British Columbia stay where they are. B.C. is on permanent Pacific Time now, so your phone and your computer should simply carry on. Your copier might not.

Many office copiers and printers keep their own clock, with their own daylight saving setting, separate from your computers. If that setting is still switched on, the machine may set itself back an hour on Sunday morning, following the old rule.

It sounds small. The machine's clock stamps the time on every fax and on every scan file name, and it decides when the machine wakes up in the morning if it is set to. So on Monday a scan saved at 9:05 is filed as 8:05, and a machine meant to be ready for the first person through the door is still asleep.

It isn't to say every machine will do this. It is simply that it takes one minute to check: on Monday morning, compare the time on the copier's screen with your phone. If it is an hour behind, the daylight saving or summer time setting in its date and time menu needs switching off, and the time set right.

If you would like a hand with it, please feel free to call us and we will walk you through it on your model.

How many clocks in your office do you think will try to fall back this Sunday?

Adam, Uptown Business Machines

Plan A: one machine, sized for the work, looked after.Plan B: the printer graveyard.It is nearly Halloween, so we went l...
10/29/2026

Plan A: one machine, sized for the work, looked after.

Plan B: the printer graveyard.

It is nearly Halloween, so we went looking for the scariest room in the office. You may know the one. Five small printers in the corner, each bought as the quick answer to the last one giving up, each taking a cartridge that fits none of the others. Every one of them was perfectly good for a while, and a small printer doing a small job is the right tool.

It isn't to say a desktop printer was the wrong buy. It is simply that the quick answer, repeated, is how an office ends up with a corner full of them and still no machine that fits the work.

The arithmetic is in our store today. A small laser printer is $129.99 right now. The black cartridge for that same printer is $85.99, about two thirds of the printer's price, and every printer in that pile took a different one.

On a business machine with a cost per page agreement, the supplies and the service are in the rate. And on Toner AutoPilot the machine connects with our warehouse and orders the supplies it needs on its own, so nothing is left to haunt the storage room.

How many printers are resting in your storage room right now?

Adam, Uptown Business Machines

Our experienced technicians have a tip that costs nothing: keep your paper warm and dry.If your paper lives somewhere th...
10/27/2026

Our experienced technicians have a tip that costs nothing: keep your paper warm and dry.

If your paper lives somewhere that is not climate controlled, a storage room, a garage, a back closet, or the floor of any of them, this one is for you. Here in the Lower Mainland we have a lot of damp for much of the year, and paper takes it up at the edges first. The sheet curls and stops lying flat, curled paper misfeeds and jams, and that is how a good printer or copier ends up with a reputation it does not deserve. Damp paper can also leave toner faded or smudged.

Three habits fix most of it. Keep the ream sealed until the tray is going in, because the wrapper is a moisture barrier. Store it flat on a shelf, off the floor. And aim for a comfortable room, around 20 to 24 degrees and 35 to 55 percent humidity, which is the range Xerox gives for storing paper.

It isn't to say every jam is the paper. It is simply that paper is the cheapest thing to check first.

Where is the paper kept in your office, and would you trust that spot in November?

Full write-up on our blog: https://ubmcanada.com/blog/store-printer-paper-lower-mainland/

Adam, Uptown Business Machines

This week we installed an Epson ST-C5500 SuperTank printer in a home office, and I was glad to do it, because it is the ...
10/22/2026

This week we installed an Epson ST-C5500 SuperTank printer in a home office, and I was glad to do it, because it is the third Epson printer we have placed with Robert Toth at Homes to Havens Construction.

At the office, a SureColor T3170x prints the plans and drawings, and an ST-C8000 handles the colour work and the 11 x 17 sheets. Now the home office has a proper network printer too, so the paperwork that gets done after hours prints as reliably as it does at the office.

All three run on large ink tanks rather than small cartridges, which is what keeps colour affordable for a business that prints a lot of it.

Homes to Havens is a family owned builder doing custom homes and major renovations across South Surrey, White Rock, Langley and the Fraser Valley. If you are planning a kitchen, a renovation or a new home, have a look at their work at homestohavens.com.

Blueprints, 11 x 17 or letter, we have you covered.

What is the largest sheet your business prints, and where does it get printed today?

A customer called me about our invoice, and he was certain we had made a mistake.He had switched off automatic supplies ...
10/20/2026

A customer called me about our invoice, and he was certain we had made a mistake.

He had switched off automatic supplies on one of his machines some time ago. Later he started printing on it again, because he worked out it was the better machine for his work and the cost per page was lower than on the small desktop unit he had been using. He bought a cartridge himself to keep it running, and when I suggested putting the machine back on Toner AutoPilot he agreed, a little reluctantly.

Then our invoice arrived. He phoned to say we had billed him for the black toner, and he had just gone out and bought that one himself.

It was not the black. It was the cyan, which he had nearly run out of and had not noticed. The right cartridge had already been sent, before a weekend.

On Toner AutoPilot the machine connects with our warehouse and orders the supplies it needs on its own, so nobody in the office has to manage it. He had been looking at the cartridge he could see. The machine knew about all of them.

It isn't to say every office needs it. An office that prints a few pages a week can look after a spare set on the shelf. It is simply that the cartridge that stops you is usually the one you were not looking at.

When did anyone in your office last check which cartridge is next to run out?

Adam, Uptown Business Machines

Setting up a new office, or replacing equipment that has built up over the years? We can set up the whole office for you...
10/13/2026

Setting up a new office, or replacing equipment that has built up over the years? We can set up the whole office for you: laptops, docking stations, monitors on arms, and the printers that keep your paperwork moving, all on one quote and one monthly payment. After installation, Toner AutoPilot keeps every printer supplied, so nobody on your team has to watch toner levels.

Here is how we put a whole office together: https://ubmcanada.com/blog/office-equipment-packages-lower-mainland/

Happy Thanksgiving from all of us at Uptown Business Machines.This weekend I am thinking about the people who make our w...
10/12/2026

Happy Thanksgiving from all of us at Uptown Business Machines.

This weekend I am thinking about the people who make our work possible. Our customers, who trust us to keep their offices running and kindly send their friends our way. Our neighbours in White Rock, Surrey, Langley and across the Lower Mainland. And our team, who show up for all of you every day.

Running a local business is a team effort, and we are grateful to be part of yours. Whatever is on your table this weekend, I hope it comes with good people around it and a quiet inbox.

What is one thing your team is thankful for this year?

Adam Smith
Uptown Business Machines

The revised drawing is due at the site meeting at two, and the print shop says it will be ready at three.For a smaller a...
10/08/2026

The revised drawing is due at the site meeting at two, and the print shop says it will be ready at three.

For a smaller architecture, engineering or construction office, that is usually the moment a plotter in the office starts to make sense. The cost of sending drawings out is rarely the paper. It is the drive, the wait, and the afternoon that goes with it.

As an HP reseller, we have the HP DesignJet T630 on sale for a limited time, $1,879 for the 24 inch and $2,649 for the 36 inch, until October 31. The 36 inch prints a full size E sheet, so a complete set of drawings comes off it at the size the site actually uses.

It isn't to say a plotter is right for every office. If you print a handful of sheets a month, the print shop is still the honest answer and I will tell you so. The T630 comes with a one year HP warranty, and I recommend adding an extended warranty, which you can purchase through us. It is best added when you buy the machine, so it stays covered well past the first year. The ink, printheads and paper are in our store as well, so the next order is simple.

How are your drawings getting printed today, in the office or on a run to the print shop?

Last week we installed a new Kyocera TASKalfa MZ3501ci for a local environmental firm, and this week I stopped in to mak...
10/06/2026

Last week we installed a new Kyocera TASKalfa MZ3501ci for a local environmental firm, and this week I stopped in to make sure everyone was happy. They are, and it is running great.

For a team whose whole job is the environment, the printer had to fit. The box came with almost no foam or plastic, just folded cardboard shaped almost like origami, and nearly all of it goes in the recycling. The empty black toner cartridge even gets a second job as the waste toner container before it is recycled, and Kyocera Canada takes the used cartridges back for free.

The full story is on our blog: https://ubmcanada.com/blog/environmental-firm-chooses-kyocera/

Does your office have a plan for its empty toner cartridges, or do they end up in the garbage?

When I talk to people about their boardroom, the first thing I usually hear is that they already have a television on th...
10/01/2026

When I talk to people about their boardroom, the first thing I usually hear is that they already have a television on the wall, and they are not about to tear the room apart just to take video calls.

They do not have to. This is a DTEN Bar Connect I set up at the start of the month. The bar mounts above the television that was already there, the room's computer connects to it, and when somebody walks in the screen offers Zoom, Teams and Google Meet. They pick the one the meeting is on and the call starts.

What it changes is the first five minutes and the far end of the table. Nobody is propping a laptop up on a stack of binders so the whole room is in frame, and the people on the other end of the call can see and hear everyone at the table, not just the person sitting closest to the laptop.

It isn't to say every room needs one. A room that takes a call once a month is fine with a laptop. It is simply that once the boardroom is booked for calls most days, the fumbling adds up, and a bar above the television you already own is a much smaller job than a new room.

We sell it, install it and support it, and we work with your IT department on the computer side, so the room stays theirs to run.

What is the first thing that goes wrong when your boardroom joins a call?

Adam, Uptown Business Machines

Address

404/1688 152nd Street
White Rock, BC
V4A4N2

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

7782912849

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