03/24/2026
WE'RE HIRING
Job Title: IT Technician
Location: Williams Lake, BC
---
We are a well rooted, yet growing Williams Lake based IT services company dedicated to providing reliable, secure, and efficient technology solutions to small and medium-sized businesses. Our team values collaboration, innovation, and exceptional customer service.
---
Position Overview
We are seeking a skilled and customer-focused IT Technician to join our team. In this role, you will be responsible for providing technical support, maintaining IT systems, and ensuring our clients’ technology operates smoothly.
---
Key Responsibilities
* Provide onsite and remote technical support to clients
* Install, configure, and maintain hardware (desktops, laptops, printers, networking devices)
* Troubleshoot system, network, and software issues
* Manage user accounts, permissions, and backups
* Assist with network setup, monitoring, and security
* Document support tickets, solutions, and system changes
* Collaborate with team members on projects and escalations
---
Qualifications
* Diploma or degree in Information Technology or related field (or equivalent experience) - Preferred
* 1–3 years of experience in IT support or help desk roles
* Strong knowledge of Windows and macOS environments
* Basic understanding of networking concepts (TCP/IP, routers, firewalls)
* Experience with Microsoft 365 and cloud services is an asset
* Excellent problem-solving and communication skills
* Valid driver’s license (for onsite visits, if required)
---
Preferred Skills
* Familiarity with virtualization and backup solutions
* Experience with ticketing systems and remote support tools
* Industry certifications (e.g., CompTIA A+, Network+) are an asset
---
What We Offer
* Competitive salary based on experience
* Extended Health benefits
* Opportunities for professional development and certification
* Supportive team environment
* Flexible work arrangements (where applicable)
---
How to Apply
Please submit your resume and a brief cover letter outlining your experience and interest in the role to: [email protected]
---
*We thank all applicants for their interest; however, only those selected for an interview will be contacted.*