With its presence in more than 10 countries around the world, MCON GROUP is the culmination of 20 years of activities in the IT infrastructure, software implementations, and business consulting, focused on serving the automotive industry with end-to-end solutions. Housing CRM Factory and MCON, it offers a 360 degree portfolio as a single source supplier for business consulting and strategy, linkin
g them with software solutions, business intelligence, and IT infrastructure and hosting, all backed up by 24/7, follow-the-sun support operations. With origins in Europe, the group has pursued an emerging markets strategy in recent years, bringing global standards to OEMs around the world. MCON is a premier international service provider, supplying IT infrastructure and hosting, hardware and network consulting, follow-the-sun support operations, onsite and remote helpdesk, and IT infrastructure rollouts. MCON is part of MCON GROUP, which also houses CRM Factory and offers a 360 degree portfolio as a single source supplier for business consulting and strategy, linking them with IT implementations, business intelligence, and IT infrastructure and hosting, all backed up by 24/7, follow-the-sun support operations. CRM Factory brings together the disciplines of marketing and IT to create a branded customer experience throughout the customer life cycle and beyond – no matter if it starts on the Website, at a flagship store, or as a phone call to a customer interaction center. CRM Factory is part of MCON GROUP, which also houses MCON and offers a 360 degree portfolio as a single source supplier for business consulting and strategy, linking them with IT implementations, business intelligence, and IT infrastructure and hosting, all backed up by 24/7, follow-the-sun support operations.
