Neocom

Neocom Making product discovery effortless. Neocom empowers every company to understand and delight their c

Despite keeping the pedal firmly to the metal, the Neocom team still found time (all be it on a Monday evening) to put t...
10/12/2024

Despite keeping the pedal firmly to the metal, the Neocom team still found time (all be it on a Monday evening) to put theory into practice at one of our long-time customers,Champagne Characters.

You may be wondering: "why so many Bleach Blonde hair-dos?" Maybe a bet was won, maybe a bet was lost, any ideas?

🌟 Go-Live Alert! 🌟We’re thrilled to announce our newest partnership with beurer, redefining how customers explore their ...
05/12/2024

🌟 Go-Live Alert! 🌟

We’re thrilled to announce our newest partnership with beurer, redefining how customers explore their health and beauty electronics! 🤩

With Neocom, beurer now offers a seamless and intuitive way for customers to navigate through their amazing product lines and delivering personalized product recommendations perfectly aligned with their unique needs.

A huge thank you to the entire beurer team for their dedication and collaboration throughout the implementation process. Your hard work has been key to the success of this exciting initiative!

We’re proud to empower beurer in providing their customers with an innovative and tailored shopping experience.

🤩 Berlin, es war wieder einmal eine Freude! 🤩Thomas, unser VP Customer Success war bereits das zweite Mal zu Besuch bei ...
03/12/2024

🤩 Berlin, es war wieder einmal eine Freude! 🤩

Thomas, unser VP Customer Success war bereits das zweite Mal zu Besuch bei Nanobike in Berlin. 🙌

Seit 2021 ist Nanobike schon zufriedener Kunde von Neocom.

Unter Anderem wurde sich über den Conversational Shopping Assistant ausgetauscht und das die Neocom-Berater in Zukunft noch präsenter in die Website von Nanobike integriert werden sollen.

Wir freuen uns darauf, den Weg mit Nanobike in ein erfolgreiches Jahr 2025 zu gehen. 🚀

🌟Building Relationships, Driving Success! 🌟Diese Woche war Thomas, unser VP Customer Success, zu Gast bei unserem neuen ...
28/11/2024

🌟Building Relationships, Driving Success! 🌟

Diese Woche war Thomas, unser VP Customer Success, zu Gast bei unserem neuen Kunden Amorelie. Von der Sicherstellung ihrer Zufriedenheit mit unseren Lösungen bis hin zur Präsentation einiger unserer neuesten Features – Carla und Thomas hatten viel zu besprechen.

Bei Neocom sind wir überzeugt: Customer Success geht weit über die Implementierung unseres Produktes hinaus – es geht um Partnerschaft, Innovation und darum, sicherzustellen, dass jeder Kunde seine Ziele erreicht.

Vielen Dank, Carla, für die Einladung und das Teilen deiner Einblicke. 🚀

🌟 Go-Live Alert! 🌟We’re excited to announce our partnership with Naturtreu, revolutionizing how customers discover natur...
27/11/2024

🌟 Go-Live Alert! 🌟
We’re excited to announce our partnership with Naturtreu, revolutionizing how customers discover natural supplements! 💊

With Neocom, Naturtreu can seamlessly guide customers through the complex world of supplements, resulting in perfect product recommendations tailored to each user's individual health needs.

A big shoutout to Daniel Willmann, Vincent Grassegger, and the rest of the Naturtreu Team for ensuring a smooth and exciting implementation process—your efforts have made this collaboration a success!

We’re thrilled to empower Naturtreu to deliver this intuitive and personalized shopping experience to their customers!

Another customer launch: Louis joins forces with Neocom, making the discovery of motorbike equipment easier than ever! 🏍...
21/11/2024

Another customer launch: Louis joins forces with Neocom, making the discovery of motorbike equipment easier than ever! 🏍️

Through this partnership, Louis is minimizing maintenance efforts and streamlining growth, allowing their team to concentrate on what counts most: Exceptional customer care. 🤝

We’re excited to empower Louis in creating a smooth and intuitive shopping experience!

Unser erste Teilnahme an der Verleihung des Shop Usability Awards – und was für ein Abend! 🚀🥂Ein toller Anlass, um sich ...
18/11/2024

Unser erste Teilnahme an der Verleihung des Shop Usability Awards – und was für ein Abend! 🚀🥂

Ein toller Anlass, um sich mal wieder richtig in Schale zu werfen und die besten Shops der Branche zu feiern! 🕴️🎉
Herzlichen Glückwunsch an die Gewinner! 🏆 Die Vielfalt an innovativen Konzepten und die starke Präsenz von Personalisierung und Individualisierung hat uns begeistert.
Ein großes Lob an das K5-Team für die Organisation und die unterhaltsame Moderation von Johannes Altmann. Dazu eine Atmosphäre voller Austausch und Inspiration – und nicht zu vergessen die Performance von Dana & Max an der Fotowand! 😉🎥

Wir freuen uns auf die kommenden Events!

Another customer live: Hauster teams up with Neocom, enabling effortless discovery in the Netherlands! 🇳🇱Hauster has par...
07/11/2024

Another customer live: Hauster teams up with Neocom, enabling effortless discovery in the Netherlands! 🇳🇱

Hauster has partnered with Neocom to reduce maintenance and streamline expansion — giving their team the freedom to focus on what truly matters: Exceptional customer support. 🤝

We’re proud to support Hauster in delivering a smooth and smart shopping experience!

Neocom meets K5 – Experiencing E-Commerce Innovation Up Close! We had an incredible time at the K5 e-commerce Meetup on ...
06/11/2024

Neocom meets K5 – Experiencing E-Commerce Innovation Up Close!

We had an incredible time at the K5 e-commerce Meetup on Monday in Frankfurt: Nothing beats an event filled with power-packed insights, sharing stories, and brainstorming ways to uplift the future of e-commerce. 🙌🏻

Huge shoutout you to Verena from K5 and Maike from Roastmarket for the amazing organization as well as Unzer for the great co-sponsoring. Thank you for making all of this happen! 🙏

Curious about how we are enabling effortless discovery with our conversational Gen-AI agents? Reach out and let’s explore how we can elevate the shopping experience for your online store! 🤝

🍷 How often have you found yourself standing in front of a wine shelf, unsure of which bottle to choose – whether for yo...
23/10/2024

🍷 How often have you found yourself standing in front of a wine shelf, unsure of which bottle to choose – whether for yourself or as a gift for someone special?

Champagne Characters has the perfect solution! With our new shopping assistant powered by generative AI, we bring the in-store expertise directly into the digital world. 🛍️

The result? A hyper-personalized digital advisor that helps customers find the perfect champagne. And the best part: If customers have any specific questions during the process, they can break out and simply ask the question – just like in a real in-store consultation! 💬

Try it out yourself and discover the wine that truly fits your taste: https://hubs.la/Q02VrlkY0

🚀 Introducing Neocom Conversational Shopping Assistants 🚀Many online shops overwhelm customers with endless choices, lea...
15/10/2024

🚀 Introducing Neocom Conversational Shopping Assistants 🚀

Many online shops overwhelm customers with endless choices, leaving them feeling unsupported in their search. Product discovery is all about making this experience simpler and more personal. That’s where Neocom's conversational shopping assistants comes in—with real-time, hyper-personalized guidance, our solution allows customers to ask any question, get instant answers, and receive tailored advice throughout their shopping journey.

With brands like Miele and Champagne Characters already on board, Neocom latest addition is proving its versatility across diverse use cases, making it an ideal solution for any brand looking to enhance customer engagement.
Curious to learn more?

👉 Check out the full press release to see how Neocom GenAI is transforming eCommerce: https://hubs.la/Q02TnW670

18/07/2024

Missed Our Keynote at K5 Konferenz 2024? Watch It Now! 🎥

We are excited to share the recording of our insightful keynote session with Miele at the K5 Konferenz 2024!

In this session, Dana Nedamaldeen, Co-Founder and CEO of Neocom, and Andres Isiegas, E-Commerce Merchandiser at Miele X, dive deep into the transformation of the digital shopping experience. Learn about the challenges of traditional Product Discovery, such as choice overload, multiple touchpoints, and the ROPO effect. Discover Miele’s strategic changes and impressive results achieved through our partnership.

Don’t miss this opportunity to see how Gen-AI is revolutionizing Guided Selling and get a sneak peek at Neocom’s latest AI-driven innovations.

Watch the keynote now and see how Miele is redefining digital storefronts to enhance customer experience and drive success 👉 https://hubs.la/Q02H3pT40

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